I'm in the United States How Do I contact Sega Support?

[Zeikar]

Question.

[Skullking Von Mooncrest]

welcome back to the forum

[Zeikar]

Originally posted by Skullking Von Mooncrest:

welcome back to the forum

I wanna ask them about the DRM and other things.

[mimizukari]

[e-mail]

[Snowy]

Aaron Webber tweeted out that...

Happy Mania PC launch day! If you have feedback, please do share it so the right people can hear it: https://support.sega.co.uk/hc/en-us/requests/new

In particular, please do share your feedback on DRM or any issues you're having at the link above. Make your voices heard.

That said, SEGA Europe handles the PC version support, even if you're from the US too. Be patient and polite and hopefully they can answer. I personally sent them my concerns on the DRM this way. Though I'm fine with the game as they fixed the "always online" issue this morning. I did express more concern outside that about the DRM as well.

Source:
https://twitter.com/RubyEclipse/status/902607350866911232
https://twitter.com/RubyEclipse/status/902608083200819200

[Zeikar]

Originally posted by Snowy:

Aaron Webber tweeted out that...

Happy Mania PC launch day! If you have feedback, please do share it so the right people can hear it: https://support.sega.co.uk/hc/en-us/requests/new

In particular, please do share your feedback on DRM or any issues you're having at the link above. Make your voices heard.

That said, SEGA Europe handles the PC version support, even if you're from the US too. Be patient and polite and hopefully they can answer. I personally sent them my concerns on the DRM this way. Though I'm fine with the game as they fixed the "always online" issue this morning. I did express more concern outside that about the DRM as well.

Source:
https://twitter.com/RubyEclipse/status/902607350866911232
https://twitter.com/RubyEclipse/status/902608083200819200

I just emailed [e-mail] that I confirmed as the email for US and other countries and got a reply ticket from [e-mail], that also said:
To update or leave a comment on this ticket, please reply directly to this email. To review the status, please follow the link below:

http://support.sega.co.uk/hc/requests/202848

so I guess that it is already in the right place.

[Snowy]

Originally posted by Zeikar:

I just emailed [e-mail] that I confirmed as the email for US and other countries and got a reply ticket from [e-mail], that also said:
To update or leave a comment on this ticket, please reply directly to this email. To review the status, please follow the link below:

http://support.sega.co.uk/hc/requests/202848

so I guess that's it is already in the right place.

Yup, that sounds about right. I got the same automatic reply when I used the form.

Good luck, hope you can get the answers you're looking for.