stuck on start game button

[Tnerby]

I cant go on it keeps saying that client update success but its stuck there

[Tsel13]

Have you tried rebooting your computer?

[Tnerby]

done 6 times already

[Tsel13]

Try each item one at a time.
If it doesn't solve your situation, try the next item.

01)
Are you running BDO as an Administrator?
Right-click the BlackDesertLauncher.exe application icon and select Properties.
Select the Compatibility tab.
Click Change settings for all users.
Check the box, Run this program as administrator.
Click Apply > OK.
Try to play BDO.

02)
Is your anti-virus or firewall blocking BDO?
Put in the exceptions to allow BDO through.
This is what you need to do for the Windows 10 Firewall
Open Windows Security and go into the Firewall & network protection
Left click select ‘Allow an app through firewall’
Left click ‘Change settings’
Left click ‘Allow another app’
Browsed and add the following:
C:\Program Files (x86)\Steam\steamapps\common\Black Desert Online (both ‘BlackDesertEAC.exe & BlackDesertLauncher.exe’)
Also (choose the one that applies 32bit or 64bit system)
C:\Program Files (x86)\Steam\steamapps\common\Black Desert Online\bin (BlackDesert32.exe)
C:\Program Files (x86)\Steam\steamapps\common\Black Desert Online\bin64 (BlackDesert64.exe)
NOTE: If you are running a second firewall, part of an anti-virus bundle, you might need to let them through it as well.
Try to play BDO.

03)
a. Click Documents, and double-click the Black Desert folder. Click (go into) the UserCache folder. Then, delete the contents in the UserCache contents.
b. Navigate to the Black Desert Online installation folder (Usually C:/Program Files(x86)/Black Desert Online). Then, delete the contents in the Cache folder.
Try to play BDO.

04)
Launch your Steam app and go into your Library
Right click on Black Desert
Left click on Properties
Left click LOCAL FILES
Left click Verify integrity of game files
When it completes try to play BDO through the Steam app.
Your PA Launcher might automatically start to fix files. Let it if it does.

05)
Start BDO from your Steam app
When the Pearl Abyss (PA) Launcher comes up, on the lower right, there is a scan files rectangular box, left click it.
It will ask you to confirm you want to scan the files, confirm yes.
This will take awhile.
When it completes try to play BDO.