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Black Desert > Player Support > Подробности темы
Naomi Nagata 7 июн. 2017 г. в 5:23
Secondary password input error
Post patch - Tried to start after loading game in steam and am currently getting this error... anyone else?

"Secondary password input error. Please reset your secondary password at the homepage."
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Сообщения 16–30 из 31
raidenzz014 7 июн. 2017 г. в 6:21 
Автор сообщения: Spoofy
Someone ought to sticky this because I have the same error and it asks me to reset the password on my homepage and Having tried to reset it through BDO direct which then says I must reset my password on my application I find nowhere on steam where i can do that unless I am missing something?


Yeah that is error said go reset your password in homepage but in their website said please login in your platform damn it

1 hour 20 min still no anwser ..
Отредактировано raidenzz014; 7 июн. 2017 г. в 6:22
#16
Naomi Nagata 7 июн. 2017 г. в 6:22 
We never got a password on steam... I've created same thread on BDO forums fyi...

https://community.blackdesertonline.com/index.php?threads/secondary-password-input-error.9840/#post-89560
#17
Logh Varn 7 июн. 2017 г. в 6:24 
i did report this to the developers, hopefully they will get on to solve this soon
#18
76561198383866457 7 июн. 2017 г. в 6:26 
Hey guys, we're currently looking into this issue and should have a fix going up soon. I'll be sure to update you guys as soon as it does.
#19
raidenzz014 7 июн. 2017 г. в 6:30 
Автор сообщения: Black Desert Online
Hey guys, we're currently looking into this issue and should have a fix going up soon. I'll be sure to update you guys as soon as it does.

Wow that sound good !
#20
76561198383866457 7 июн. 2017 г. в 6:37 
The issue should now be resolved. Could you guys try logging in and see if you still encounter this issue?
#21
Michelangelo 7 июн. 2017 г. в 6:39 
It fixed it for me, Thanks!
#22
Logh Varn 7 июн. 2017 г. в 6:39 
issue solved on my side! thanks!
#23
76561198383866457 7 июн. 2017 г. в 6:42 
Glad to hear it's fixed! Thank you guys for your patience!
#24
Bułson Miles 7 июн. 2017 г. в 6:42 
game is working after logout from steam and log in
#25
MiraRose100 7 июн. 2017 г. в 6:43 
Great! Seems to be working fine now - Thank you
#26
WilBer 7 июн. 2017 г. в 6:44 
fixed here, thanks ^.^
#27
OKOHAWAN 7 июн. 2017 г. в 6:44 
same here
#28
Naomi Nagata 7 июн. 2017 г. в 8:02 
All fixed here, thanks devs for the fast support :)
#29
Cheshire 10 авг. 2022 г. в 2:09 
Автор сообщения: Black Desert Online
Hey guys, we're currently looking into this issue and should have a fix going up soon. I'll be sure to update you guys as soon as it does.

Hello I have been having the same issue recently it's been days I I'm not sure what to do could you please help me out.
#30
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Black Desert > Player Support > Подробности темы
Дата создания: 7 июн. 2017 г. в 5:23
Сообщений: 31

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