Black Desert Online - Screen is moving

[Mara79]

I barely do any trading, fishing, cooking or alchemy boxes anymore because of this. :( Does anyone has the same problem

When I open the trading buy and sale screen of an NPC trader (like Larc in Glisch or Radolf Hansen or Pasvinder in Heidel) the backround in the dialog screens of "EVERY" NPCs (dialog, storage, marketplace) ist moving up, down and sideways all the time (like it is moving with the NPC), wich causes heavy motion sickness for me. The only way I found to get rid of the moving screens is to restart the game.

In the video you can see how the screen moves after entering and leaving the trading screen (it can best be seen at the window on the left side).

https://youtu.be/RNGOUzkZ554

I already tried following the following things:
1. I turned down all camara effects options.
2. I did clear the cache files and repaired the game files.

I've been asking around and other members are having the same issue. I've also startet the game via GeForce Now on my Chromebook and the moving NPC screen occured there too.
So it seems like it's not an issue on my personal computer, but an error in the game.

I contacted the support at least 3 times about this in the last 2 years. :(

[Karna5]

I think I recognize that as a camera issue indoors, and I suspect it's related to people (like me) who make their characters as tall as possible. When I did the Drakania starter mission a couple of seasons ago, any quest to find and interact with objects in rooms with short ceilings or to talk to NPCs in those rooms was nearly impossible to achieve because it was so hard to target anything with my character.

I'm curious if your character is also tall. I suspect they may test the game with default sized characters rather than very tall characters, and another reason for that suspicion is there are so many cutscenes and loading screens in which the player character's head is cut off.

If your character only has the issue you filmed while indoors then I do think it's a character height problem.

[Mara79]

Hello, thank you very much for the input!
Unfortunately this isn't the case. The charakter is a Maehwa with default size and the issue happens also outdoors.

[Karna5]

Hi, Mara79. Okay then :) FYI, I do not have that problem out doors ever under any circumstances. I play on 4k resolution with no scaling and remastered settings. I disable combat camera adjustment, and I use an over the shoulder angle (like Fallout 4 or close to default camera angle in BDO). Dunno if that helps, but I just wanted to mention there really may be a setting in the GUI settings for your game causing that.

[Mara79]

Hi Karna5! I tried a 4k resolution on our TV screen, because my computer screen is a bit older. Unfortunately it didn't help neither. But thank you for the input, it was worth a try! ;)
Btw I'm using a NVIDIA GeForce GTX 1060 6GB (with actual drivers).

[Karna5]

Hi, Mara79. I looked at your film again, and I definitely don't have it. But I'll transcribe my display settings in case you want a comparison. The stuff related to "quality" I doubt make a difference, but since we don't know what the issue is I'll list it all:

Display Settings->Game Window:
- Full Screen Window
- 3840x2160 Resolution
- UI Scale: 100
- Crop Mode: Off

Display Quality:
- Texture Quality: High
- Graphics (none are clicked on, and FPS shows 59 to 60)
- High End Graphics: Remastered
- Anti Aliasing: FXAA (I like it more than TAA, and it's better on performance as well)
- SSAO: On (shame BDO doesn't support HBAO+)
- Display Filter: On
- Faraway Objects: On
- Depth of Field: Off
- Faraway NPCs: On
- Hit Effect: Off
- Reduce Snow Buildup: Off
- Show Blood Splatter: On
- Show Blood Stains: On
- Optimization->AutoFrame: Off
- Remove Others' Effects: On
- Remove Faraway Objects: Off
- Upscale: Not Applied
- Low Power Option: Off

Effects:
- Photo Filter: Off
- Adjust Gamme: 0 (Zero)
- Adjust Contrast: 0
- Effect Opacity: 30 (I'd go lower if possible, but it's not)
- Combat Focus: 0
- Color Vision Aid: Don't Use

Camera Graphics:
- Camera Vision Range: 100
- Camera Effects->Overall Camera Effect: 0
- Vibration: 0
- Blur Effect: 0
- Camera Angle (Action): 50
- Camera Zoom (Action): 0

[Mara79]

I will compare them, thank you very much for your effort! :)
I hope you don't mind, if I ask, but: You opened the trading screen, right? Because this issue will not happen, if you don't open it.

[Karna5]

Originally posted by Mara79:

I hope you don't mind, if I ask, but: You opened the trading screen, right? Because this issue will not happen, if you don't open it.

:) Yes, trading, buying, selling, questing, all those screens don't have an issue for me :)

[Mara79]

Hello! I'm very sorry for the late response (I had some private issues going on).
I tried all settings above, but it didn't help. But again, I am very thankful for your help!
Anyhow I'm really about to give up on this issue. *sigh*

[Tsel13]

It might be your monitor or Nvidia settings.
First: Figure out if your monitor has auto calibration capabilities. Like an auto calibration button on it or something else akin to that. When in game try pressing it and see if that fixes your problem.
Second: Your Nvidia setting might be conflicting with your monitor settings OR you monitor, settings, Nvidia settings, and BDO settings all might be conflicting with each other.

The bowed bottom of your BDO screen, I haven't seen anything like that since the XP and older windows days when I had to manually adjust my monitor to align correctly with my monitor screens resolution.

I know I have not provided you a solution, but it is a different direction to look.
Because I really think the answer is there and not with BDO itself.

[Mara79]

The bowed bottom is just caused by my bad video filming from my mobile phone. ^^
I will compare the three settings, thank you very much for your input!

[Mara79]

I compared the settings, switched off a few "suspicious" ones, but didn't find anything remarkable.
The issue only happens while talking to an NPC, but it doesn't happen, when I just open my inventory screen, e.g.
I even started the game on my Chromebook via GeForce Now and there I also experience the wobbling.