Possible to change region?

[Tobsters]

Hello. I live in north africa. I've purchased the game today from steam. But it turns out steam locked me to the Mena/Turkish server. If I launch the game the language is turkish.

I would like to play on Eu since in most game I have lower ping there than in Mena.

So is it possible to change my region to Europe? If yes, do I have to redownload the game?

[Retrolution]

I have the same issue. All my progress is on EU account and can't change account on steam to EU. I contacted support and they said that they are working with Steam to solve this issue. It really sucks but lets see if they can sort it out. If not you might have to buy it again but straight from their website and access EU that way but I recommend giving it a bit of time and see what happens.

[intense_butt_stabber]

same issue it locked me in Russia

[DeadlyDaggz]

Originally posted by Retrolution:

I have the same issue. All my progress is on EU account and can't change account on steam to EU. I contacted support and they said that they are working with Steam to solve this issue. It really sucks but lets see if they can sort it out. If not you might have to buy it again but straight from their website and access EU that way but I recommend giving it a bit of time and see what happens.

Same reply from GMs
Saying they are working on it for almost a week now
Since last Wednesday and im forced to Turkish server while my main on EU
Im about to miss season pre creation and no response from GMs

[Retrolution]

Originally posted by DeadlyDaggz:

Originally posted by Retrolution:

I have the same issue. All my progress is on EU account and can't change account on steam to EU. I contacted support and they said that they are working with Steam to solve this issue. It really sucks but lets see if they can sort it out. If not you might have to buy it again but straight from their website and access EU that way but I recommend giving it a bit of time and see what happens.

Same reply from GMs
Saying they are working on it for almost a week now
Since last Wednesday and im forced to Turkish server while my main on EU
Im about to miss season pre creation and no response from GMs

They responded to me quite quickly and were very nice. That's great and all but yeah I'm not expecting much. Quite sad.

[76561199147235659]

still no fix i locked to turkish server damn

[2 tay 3 súng]

Yeah 1 week already and still no fix, though I know they are working on it. You will have to replace 2 files service.ini and config.ini and download the whole game again with the "modded" launcher to get into the desired region.
It's very FRUSTRATING.

[IcedSanity]

any fix with this? i was playing fine with my updated nonsteam account then this steam version asked me to update only to end up turning it again to turkish servers, now i dont have a backup of my service.ini and config.ini for SEA server. i have to download the whole game from the site again. =.=

[2 tay 3 súng]

Originally posted by AyzEyesIce:

any fix with this? i was playing fine with my updated nonsteam account then this steam version asked me to update only to end up turning it again to turkish servers, now i dont have a backup of my service.ini and config.ini for SEA server. i have to download the whole game from the site again. =.=

No, even replacing only 2 files you will have to wait for it fixing the whole installation again. Downloading the whole game is inevitable.

[foir]

They updated "Known Issues" 2 hours ago: https://www.naeu.playblackdesert.com/en-US/News/Detail?groupContentNo=184 Do you see they even aren't aware of it, haha? Literally they don't give a fck, season server will make money, broken client weill not <3

I really tilted after download this game 3rd time after yesterday update.
These rich indie companies, damn

[Retrolution]

Originally posted by 2 tay 3 súng:

Yeah 1 week already and still no fix, though I know they are working on it. You will have to replace 2 files service.ini and config.ini and download the whole game again with the "modded" launcher to get into the desired region.
It's very FRUSTRATING.

What is this about service.ini and config.ini? Is there some guide I can follow to do this? Even if it is just a temporary fix.

[foir]

Originally posted by Retrolution:

What is this about service.ini and config.ini? Is there some guide I can follow to do this? Even if it is just a temporary fix.

I posted it here: https://steamcommunity.com/app/582660/discussions/12/3049482036386573216/

[Retrolution]

Awesome thanks. I'll check it out

[PantsuMask]

I have a feeling it wasn't a bug, or glitch or anything of that nature. Just sayin'.

[Retrolution]

Hey guys so quick update, When I first downloaded the new Black Desert on Steam after they removed the old one. I noticed this whole region issue and created a ticket. Been in contact with them and they told me they are working on it and then it all went quiet.

As I've stated before I honestly didn't expect them to get back to me or resolve this whole issue. Dunno why, just had that feeling....

Well, I am happy to say they sent me some new instructions.

DO NOT DO THE FOLLOWING WITHOUT BEING INSTRUCTED BY THEM TO DO SO:

I was told to completely remove the game from my steam library and they supplied me with a new key. As soon as I added the new key I noticed the title popped up as "Black Desert (North US/EU Support)" So that already gives me some hope.

I will be downloading the game again tonight and making sure it works. I will update you if it works or not.

Will keep you up to date. If you haven't yet I recommend opening a ticket on the EU site and explaining the whole region issue with steam. I'm sure they will assist you.

Best of luck!

[2 tay 3 súng]

Originally posted by Retrolution:

Hey guys so quick update, When I first downloaded the new Black Desert on Steam after they removed the old one. I noticed this whole region issue and created a ticket. Been in contact with them and they told me they are working on it and then it all went quiet.

As I've stated before I honestly didn't expect them to get back to me or resolve this whole issue. Dunno why, just had that feeling....

Well, I am happy to say they sent me some new instructions.

DO NOT DO THE FOLLOWING WITHOUT BEING INSTRUCTED BY THEM TO DO SO:

I was told to completely remove the game from my steam library and they supplied me with a new key. As soon as I added the new key I noticed the title popped up as "Black Desert (North US/EU Support)" So that already gives me some hope.

I will be downloading the game again tonight and making sure it works. I will update you if it works or not.

Will keep you up to date. If you haven't yet I recommend opening a ticket on the EU site and explaining the whole region issue with steam. I'm sure they will assist you.

Best of luck!

Yeah they also emailed me that. I asked them if the active key from NA/EU could be activated when my Steam region is located in Asia. Been waiting for their reply.