Black Desert

Black Desert

Haru Dec 3, 2021 @ 3:51pm
Is there a way to reset my account?
I want to have a fresh restart, all items all characters deleted but i dont know how
< >
Showing 1-8 of 8 comments
Tsel13 Dec 3, 2021 @ 4:28pm 
Is your account an older account back when Kakao Games was the publisher for BDO?
If yes, did you do the account transfer before the deadline many months ago?
If no, then all is gone and you will have to start from scratch.
If yes, you did the transfer or your account is a newer account, when the Pearl Abyss launcher comes up, look at the region at the lower right. Is the correct region selected when you played last?
If no, change to the region you were playing in and start. Your characters and all should come come up for you now.
If you cannot find your region, know that if your played last in one region and now you are in another region, Steam BDO is Region locked.
Comrade Pickles Dec 3, 2021 @ 4:56pm 
Originally posted by Tsel13:
Is your account an older account back when Kakao Games was the publisher for BDO?
If yes, did you do the account transfer before the deadline many months ago?
If no, then all is gone and you will have to start from scratch.
If yes, you did the transfer or your account is a newer account, when the Pearl Abyss launcher comes up, look at the region at the lower right. Is the correct region selected when you played last?
If no, change to the region you were playing in and start. Your characters and all should come come up for you now.
If you cannot find your region, know that if your played last in one region and now you are in another region, Steam BDO is Region locked.


Originally posted by Haru:
I want to have a fresh restart, all items all characters deleted but i dont know how
Tsel13 Dec 3, 2021 @ 5:11pm 
Originally posted by Comrade Pickles:

Originally posted by Haru:
I want to have a fresh restart, all items all characters deleted but i dont know how
Yes, I get and agree with you.
The way the sentence was and the topic it was an either or guess, so I went with the answer I gave.

(either or)
I want a fresh start
and
All items and characters deleted, but I don't know how

Now, if it was you want a total 100% fresh start and you happen to be on the EU/NA side of the house, just choose the opposite region and it will be as if your started anew. 😊
or
You can buy the non-steam version of BDO direct from PA and create a separate account.
That will start you 100% at zero as well.

You can delete your characters and what is in your inventory to start from zero on your original account, but you cannot zero out the energy, Contribution Points and other things like that if you want to keep your old account.
Last edited by Tsel13; Dec 3, 2021 @ 5:11pm
[CM] Cadry  [developer] Dec 6, 2021 @ 2:26am 
Unfortunately, there is no way to reset an account. :( If you want to start from scratch, delete all your characters and create a new one. Of course you will have some parts of the map discovered and some knowledge, but it's the closest thing to a restart that you can do.
PuffyLunk Dec 7, 2021 @ 12:29pm 
Just make a fresh account....but the question begs...but why? if you spent any time in this game, everything is a one off event....most things are fairly expensive and invaluable to people that are nearly strictly F2P...
kitty Dec 7, 2021 @ 4:10pm 
Originally posted by CM_Cadry:
Unfortunately, there is no way to reset an account. :( If you want to start from scratch, delete all your characters and create a new one. Of course you will have some parts of the map discovered and some knowledge, but it's the closest thing to a restart that you can do.

it does not solve issue with missing family quests and all land discovered. is it that hard for you guys to issue few database queries to delete someone's account? I doubt, it's the easiest thing. what then? if you can't give it for free then sell it for few bucks. I had to purchase game again just to get rid of explored data.
kitty Dec 7, 2021 @ 4:16pm 
Originally posted by PuffyLunk:
Just make a fresh account....but the question begs...but why? if you spent any time in this game, everything is a one off event....most things are fairly expensive and invaluable to people that are nearly strictly F2P...
because you rushed all main quest with season char, all land now explored and you want to play it properly this time.
Hawthorn Apr 7, 2023 @ 8:45pm 
Originally posted by CM Cadry:
Unfortunately, there is no way to reset an account. :( If you want to start from scratch, delete all your characters and create a new one. Of course you will have some parts of the map discovered and some knowledge, but it's the closest thing to a restart that you can do.

This is such a bad idea not to have this feature. I havn't played IN YEARS .. I don't remember anything and the lack of a restart means I do not get to reconnect with expoloration, discovery and the fun of exploration.

Big mistake.
< >
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: Dec 3, 2021 @ 3:51pm
Posts: 8