Black Desert

Black Desert

Pmma Jul 25, 2017 @ 1:12pm
Is there any workaround for the settings not saving issue?
I noticed every time i restarted the game, some graphical settings and the action bar got reset to default (Logging out to character select screen didn't help as suggested by google).

The graphical settings in question are the Optimization ones (GPU Low Power Mode, Auto-Optimize Framerate)
Last edited by Pmma; Jul 25, 2017 @ 1:12pm
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Showing 1-15 of 18 comments
Demendra Jul 26, 2017 @ 2:49am 
Are you making sure to "Apply" the settings changes? Thought I'd check this first as It's easily missed sometimes.

Have you tried verifying intergrity of BDO's game files through Steam?

Right click BDO in Steams game library > Properties > Local Files tab and click "Verify integrity of game files".

If this doesn't work I suggest clearing your BDO gamecache. Go to your documents folder > Black Desert and then delete "UserCache". This will cause some of the UI and settings to reset.

Also going to your BDO installation directory by right clicking on BDO through Steam Library, properties > local Files > Browse Local Files > And delete "Cache".


Last edited by Demendra; Jul 26, 2017 @ 2:52am
Sadistic Sweety Jul 26, 2017 @ 2:55am 
Just a known bug. Even switching an .ini file to read-only, still doesn't do the trick, unfortunately. Happens to two others I play with on a daily basis, just have to keep checking >.<
Pmma Jul 26, 2017 @ 8:53am 
Originally posted by Demendra:
Are you making sure to "Apply" the settings changes? Thought I'd check this first as It's easily missed sometimes.

Have you tried verifying intergrity of BDO's game files through Steam?

Right click BDO in Steams game library > Properties > Local Files tab and click "Verify integrity of game files".

If this doesn't work I suggest clearing your BDO gamecache. Go to your documents folder > Black Desert and then delete "UserCache". This will cause some of the UI and settings to reset.

Also going to your BDO installation directory by right clicking on BDO through Steam Library, properties > local Files > Browse Local Files > And delete "Cache".

It was a clean install off the game, doubt any of that would change anything, and yes i clicked apply and confirm several times.

Originally posted by SadisticSweety:
Just a known bug. Even switching an .ini file to read-only, still doesn't do the trick, unfortunately. Happens to two others I play with on a daily basis, just have to keep checking >.<

That's a bummer, sounded like that when i looked in Google, but was kinda wondering if anyone had found a workaround since most of them were 2016 posts.
turlough51 Jul 26, 2017 @ 9:15am 
i get the same thing, each time i log in i have to double check my graphic settings few of my buddies get teh same thing seems like a comman thing
Sadistic Sweety Jul 26, 2017 @ 9:18am 
Correct. I'd imagine many people don't even know it's happening. The GeForce experience tool does not help it either :(

Originally posted by UNREAL:
Maybe it only works for me but if u r in-game and then set up yr graphic settings it will save them. While on log-in screen it wont.

I've tried that as well, and still nothing. I wonder if it has anything to do with windows updates or temp files being cleaned.
Last edited by Sadistic Sweety; Jul 26, 2017 @ 9:19am
Purger Of Souls Jul 26, 2017 @ 10:11am 
Originally posted by SadisticSweety:
Correct. I'd imagine many people don't even know it's happening. The GeForce experience tool does not help it either :(

Originally posted by UNREAL:
Maybe it only works for me but if u r in-game and then set up yr graphic settings it will save them. While on log-in screen it wont.

I've tried that as well, and still nothing. I wonder if it has anything to do with windows updates or temp files being cleaned.

Try going into the game folder under stteamapps/common/bdo and right click the executable and check off admin rights.
Try it out.
Demendra Jul 26, 2017 @ 12:02pm 
Originally posted by Pmma:
Originally posted by Demendra:
Are you making sure to "Apply" the settings changes? Thought I'd check this first as It's easily missed sometimes.

Have you tried verifying intergrity of BDO's game files through Steam?

Right click BDO in Steams game library > Properties > Local Files tab and click "Verify integrity of game files".

If this doesn't work I suggest clearing your BDO gamecache. Go to your documents folder > Black Desert and then delete "UserCache". This will cause some of the UI and settings to reset.

Also going to your BDO installation directory by right clicking on BDO through Steam Library, properties > local Files > Browse Local Files > And delete "Cache".

It was a clean install off the game, doubt any of that would change anything, and yes i clicked apply and confirm several times.

Originally posted by SadisticSweety:
Just a known bug. Even switching an .ini file to read-only, still doesn't do the trick, unfortunately. Happens to two others I play with on a daily basis, just have to keep checking >.<

That's a bummer, sounded like that when i looked in Google, but was kinda wondering if anyone had found a workaround since most of them were 2016 posts.

Even with a clean install files can corrupt and continue to cause issues. I'm not entirely sure either if a clean game install completely removes and renews the cache within the documents, so I suggest giving this process a try. It's a process of elimination that's suggested directly from the developers for this exact type of issue.

https://blackdesert.zendesk.com/hc/en-us/articles/212549709-Clearing-your-gamecache
Last edited by Demendra; Jul 26, 2017 @ 12:06pm
Pmma Jul 26, 2017 @ 12:46pm 
Originally posted by Demendra:
Originally posted by Pmma:

It was a clean install off the game, doubt any of that would change anything, and yes i clicked apply and confirm several times.



That's a bummer, sounded like that when i looked in Google, but was kinda wondering if anyone had found a workaround since most of them were 2016 posts.

Even with a clean install files can corrupt and continue to cause issues. I'm not entirely sure either if a clean game install completely removes and renews the cache within the documents, so I suggest giving this process a try. It's a process of elimination that's suggested directly from the developers for this exact type of issue.

https://blackdesert.zendesk.com/hc/en-us/articles/212549709-Clearing-your-gamecache

Clean install as in, first time ever, there was nothing there before.It's not a case of past settings corrupting, its a case of something brand new, so it's a game issue.

Originally posted by GamerXStream:
Originally posted by SadisticSweety:
Correct. I'd imagine many people don't even know it's happening. The GeForce experience tool does not help it either :(



I've tried that as well, and still nothing. I wonder if it has anything to do with windows updates or temp files being cleaned.

Try going into the game folder under stteamapps/common/bdo and right click the executable and check off admin rights.
Try it out.

No point in doing that, game runs with admin rights by default.
Demendra Jul 26, 2017 @ 1:37pm 
Originally posted by Pmma:
Originally posted by Demendra:

Even with a clean install files can corrupt and continue to cause issues. I'm not entirely sure either if a clean game install completely removes and renews the cache within the documents, so I suggest giving this process a try. It's a process of elimination that's suggested directly from the developers for this exact type of issue.

https://blackdesert.zendesk.com/hc/en-us/articles/212549709-Clearing-your-gamecache

Clean install as in, first time ever, there was nothing there before.It's not a case of past settings corrupting, its a case of something brand new, so it's a game issue.

Originally posted by GamerXStream:

Try going into the game folder under stteamapps/common/bdo and right click the executable and check off admin rights.
Try it out.

No point in doing that, game runs with admin rights by default.

Having a first time installed game doesn't protect files from corrupting. Your edited UI and game settings are saved to the cache so this is usualy of interest when issues start occuring involving these things.

It even advises on the official forum thread "The Cache is a place where a lot of visual information and settings are stored for your game, and if you run into issues, clearing the gamecache often helps", but you seem almost unwilling to go through that process and sure that's not the fix without even attempting it.

I think you might be unhelpable with that being the case.
Last edited by Demendra; Jul 26, 2017 @ 1:46pm
Pmma Jul 26, 2017 @ 2:27pm 
Originally posted by Demendra:
Originally posted by Pmma:

Clean install as in, first time ever, there was nothing there before.It's not a case of past settings corrupting, its a case of something brand new, so it's a game issue.



No point in doing that, game runs with admin rights by default.

Having a first time installed game doesn't protect files from corrupting. Your edited UI and game settings are saved to the cache so this is usualy of interest when issues start occuring involving these things.

It even advises on the official forum thread "The Cache is a place where a lot of visual information and settings are stored for your game, and if you run into issues, clearing the gamecache often helps", but you seem almost unwilling to go through that process and sure that's not the fix without even attempting it.

I think you might be unhelpable with that being the case.

I think having the user fix their issues is the problem in the first place xD, but i'll try my luck with that i guess, but i don't see that helping from an IT perspective.
The Ice Kreme Man Jul 26, 2017 @ 2:55pm 
I had the same issue. What i did was change the settings at the title screen. Then loaded the game. Checked to see if the setting saved and if they didn't I reset them during the game then did character log out. Do not quit the game but just log your character out then log back in. That seemed to helped until i reinstalled the game from a clean install haven't had that problem since.
Last edited by The Ice Kreme Man; Jul 26, 2017 @ 2:55pm
Pmma Jul 26, 2017 @ 3:51pm 
How do you do a clean install of BDO?

So far i have removed:
BDO from Steam Folder,
BDO files from the Documents user folder
Xigncode3 (xhunter1.sys) from \Windows
and the Xigncode3 Registry Key
am i missing anything from the game?
Demendra Jul 27, 2017 @ 3:58am 
Originally posted by Pmma:
How do you do a clean install of BDO?

So far i have removed:
BDO from Steam Folder,
BDO files from the Documents user folder
Xigncode3 (xhunter1.sys) from \Windows
and the Xigncode3 Registry Key
am i missing anything from the game?

You removed all these things, reinstalled and still had the same issue?

What's your PC build?

And are you trying to turn on or off GPU Low Power Mode and Auto-Optimize Framerate?
Last edited by Demendra; Jul 27, 2017 @ 4:23am
Bobisz Jul 27, 2017 @ 4:40am 
Upload settings to "depository". Color filter still resets every time, but everything else seem to work fine after that.
Pmma Jul 27, 2017 @ 8:16am 
Originally posted by Demendra:
Originally posted by Pmma:
How do you do a clean install of BDO?

So far i have removed:
BDO from Steam Folder,
BDO files from the Documents user folder
Xigncode3 (xhunter1.sys) from \Windows
and the Xigncode3 Registry Key
am i missing anything from the game?

You removed all these things, reinstalled and still had the same issue?

What's your PC build?

And are you trying to turn on or off GPU Low Power Mode and Auto-Optimize Framerate?

Didn't have time to reinstall yet, just making sure i have everything clean beforehand.

The GPU Low Power Mode i was trying to make it stick to off, and the Auto-Optimize FPS to stick to 40 but it kept reseting to 20 on restart.

Originally posted by Bobisz:
Upload settings to "depository". Color filter still resets every time, but everything else seem to work fine after that.

Will have to check this, the color filter still resetting is fine since i was going with the default one anyway.
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Date Posted: Jul 25, 2017 @ 1:12pm
Posts: 18