Redeem Page Problem

[XxDresdenxX]

I want to use the code BDOJDPB but when i click on the redeem option from Esc menu it opens the page but i cant find a place where i have to enter the code, please advice

[FallenAngel]

Press esc, go to info/function, bottom left

[XxDresdenxX]

Yeah I do that and it opens a page which asks me to enter key, but no option for codes or redeems

[Raveneire]

Originally posted by XxDresdenxX:

Yeah I do that and it opens a page which asks me to enter key, but no option for codes or redeems

Key = Code

Should work as long as you see the box.

[XxDresdenxX]

Okay it says unexpected error, have u tried the code?

[Raveneire]

Originally posted by XxDresdenxX:

Okay it says unexpected error, have u tried the code?

Keep trying, sometimes it does that.

[XxDresdenxX]

It still gives an error, will give it a shot tomorrow

[webbee87]

The code page doesnt even open for me! I have tried everything but the reddem page doesnt work and directly go to steam mainpage when ever I click it. The overlay on steam is active for Bdo so I am aware of it and have redeemed codes like this before through it.

[Raveneire]

Originally posted by webbee87:

The code page doesnt even open for me! I have tried everything but the reddem page doesnt work and directly go to steam mainpage when ever I click it. The overlay on steam is active for Bdo so I am aware of it and have redeemed codes like this before through it.

Make sure you've followed these steps:

https://blackdesert.zendesk.com/hc/en-us/articles/115003929669-How-to-claim-DLC-for-STEAM-users

Make sure your firewall isn't blocking access to the site (BDO asked me for firewall permissions when I launched it this morning), make sure there are no spaces in the code.