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If it's the horse gear set it's in the Pearl Tab. If it's the horse emblem you may want to contact support for that missing item.
It seems both are missing from the inventory. I have nothing in the Pearl tab.
Huh, that's weird. If you press Y and they aren't in the challenge claim window then you should send a ticket into support regarding missing items, they'll investigate for you.
In the Collected tab, in the Challenge window, there are 6 entries.
Third down is the Horse Emblem & Horse Set.
I can only assume it got confused after I was asked to collect and I had no free slots.
Strange. It's not happened before.
Thanks for the reply.
I guess I could get in touch with support. I'm guessing they were quite useful items.
I did wonder about the date but it ends on the 29th. You were right about the daily window, I found the horse emblem in there :) It turned out to be a tier 3, not 7 but just nice not to have to get in touch with support and also replace the donkey.
Cheers, really appreciate the help :)