Launcher System Error

[Sunnia]

I just bought the game for $9.99, and it took 27 hours to download and another 17 hours for updates, but when I try to play the game I get a System Error that it's missing api-ms-win-crt-runtime-l1-1-0.dll. Do I have to spend another 44 hours to download and update it or is there something else I can do?

[Variouss]

verify file integrity and see if that resolves it

[Ghost]

Before anything else, make sure that all of your drivers are up to date and all, as this error is usually associated with outdated drivers conflicting with system integrity files. As well as that, it can also mean that either some or all of your system's Microsoft Visual C++ associated files are missing.

Locate the folder where your Black Desert Online folder is contained (usually on C:\ drive) and look for the folder _CommonRedist. Click through it all the way until you come across two folders for the years 2013 and 2015. Then click on them and install all of the files that you see (the process is super quick to install).

C: > Program Files (x86) > Steam > steamapps > common > Black Desert Online > _CommonRedist > vcredist > 2013 >

vc_redist.x64
vc_redist.x86

C: > Program Files (x86) > Steam > steamapps > common > Black Desert Online > _CommonRedist > vcredist > 2015 >

Microsoft Visual C++ 2015 x64
Microsoft Visual C++ 2015 x86

vc_redist.x64
vc_redist.x86


Hopefully that can take care of the launch error. Good luck!

[Ghost]

If that doesn't work. You may need to reinstall the game for it to run properly again.

Since it took you so long to download the game, you should do a 'Backup' of the game first before outright uninstalling it. And then use the 'Restore Game' function to reinstall the game again, NOT only will this retrieve any missing files automatically but it'll save you a tonne of time without needing to redownload the entire game needlessly again.

On your Steam client, where it says 'Steam' on the upper left corner, click on it and select "Backup and Restore Games". Then simply backup the game to the destination of your choice. Once the Backup process is complete, uninstall the game from your library, and use the Restore Games option to reinstall your game again.

[Mynuggets]

vc_redist.x64
vc_redist.x86
is all you need, these idiots telling you to redownload
https://www.microsoft.com/en-us/download/details.aspx?id=52685
DO NOT REINSTALL JUST DELETE OLD CACHE
download them make sure its upto date and check GFX drivers
but that waring its giving you is for ^ the microsoft link without a doubt that will fix your error.

[Mynuggets]

Originally posted by Ghost:

Before anything else, make sure that all of your drivers are up to date and all, as this error is usually associated with outdated drivers conflicting with system integrity files. As well as that, it can also mean that either some or all of your system's Microsoft Visual C++ associated files are missing.

Locate the folder where your Black Desert Online folder is contained (usually on C:\ drive) and look for the folder _CommonRedist. Click through it all the way until you come across two folders for the years 2013 and 2015. Then click on them and install all of the files that you see (the process is super quick to install).

C: > Program Files (x86) > Steam > steamapps > common > Black Desert Online > _CommonRedist > vcredist > 2013 >

vc_redist.x64
vc_redist.x86

C: > Program Files (x86) > Steam > steamapps > common > Black Desert Online > _CommonRedist > vcredist > 2015 >

Microsoft Visual C++ 2015 x64
Microsoft Visual C++ 2015 x86

vc_redist.x64
vc_redist.x86


Hopefully that can take care of the launch error. Good luck! :lovebs:

dam your over completecating something simple
missing api-ms-win-crt-runtime-l1-1-0.dll.
is telling him to reinstall visual c++ thats all, should give advice if that wasnt clear as day to you.

[Ghost]

Originally posted by My_Nuggets:

vc_redist.x64
vc_redist.x86
is all you need, these idiots telling you to redownload
https://www.microsoft.com/en-us/download/details.aspx?id=52685
DO NOT REINSTALL JUST DELETE OLD CACHE
download them make sure its upto date and check GFX drivers
but that waring its giving you is for ^ the microsoft link without a doubt that will fix your error.

Idiots? Wow, wow, wow, you've got much bigger issues to contend with than the Payment Wall, man... Seriously! You're one unhappy person.

I gave the OP a possible fix, and if that didn't work, I told him/her to reinstall, but without having to redownload everything on their slow connection, by using the Backup/Restore feature. One fix does NOT always fix them all, despite how ignorantly and arrogantly you wish to put it.

Speaking of OP's slow connection, there's no real need to download from that link as the one supplied with their Black Desert Online is good enough, and besides, there's no need to download anything, as its there already.

Originally posted by My_Nuggets:

dam your over completecating something simple
missing api-ms-win-crt-runtime-l1-1-0.dll.
is telling him to reinstall visual c++ thats all, should give advice if that wasnt clear as day to you.

Hardly. I guess you've never heard of the term, being detailed oriented. My post was not just meant for OP, but for those that are computer Illiterate as well. I say again, the OP has a very slow connection, and by showing the exact path where the files are, there's no need to download anything.

Also, the older VS C++ versions are worth installing, as not every company out there updates theirs with each and every new release, and it's not at all a hindrance to have either.

So spare me your indignation!

[Sunnia]

I have downloaded the game on my external hard drive, will that be ok for a backup or will I have to make a backup of it somewhere else?

[Sunnia]

But I am going to try the VS C++ first.

[JT]

Googling the dll lead me to Adobe which lead me to

https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

so may be worth doing that next

[Reistrix Hunter]

Originally posted by Ghost:

-Snip-

It's okay. He accused me of being the GM that emailed him the other day.
Don't listen to him. He's banned for a reason.

[Ghost]

Originally posted by kesslerlouis:

I have downloaded the game on my external hard drive, will that be ok for a backup or will I have to make a backup of it somewhere else?

This might be the problem, actually... Steam games won't run favorably on external harddrives at all.

What you should do though, instead of a reinstall, is to move the game install folder to a local drive, and run the game from there -- not an external harddrive.

To move an install folder:

Right-click the game in your game Library using the Steam client. Go to Properties > Local Files > Move Install Folder.

Then simply select the local drive you wish to move the Black Desert Online install folder to -- and run the game

PLEASE try moving the Install Folder first. As I suspect the fact that the game is installed on an external hardrive to be the issue as to why you're getting this error message.

Best of luck!!

Originally posted by kesslerlouis:

But I am going to try the VS C++ first.

Yeah, try VS C++ after moving your game install folder. as I stated above.

[Ghost]

Originally posted by Mrs.Dabzy:

Originally posted by Ghost:

-Snip-

It's okay. He accused me of being the GM that emailed him the other day.
Don't listen to him. He's banned for a reason.

Aye, I saw that reply of his, albeit late, and wasn't able to post. I hit post and got an error message. Later I found out that it was locked.

I was disappointed by his mannerism, as you were ONLY being nice and helpful, but he instead chose to lash out on you, unfavorably too.

Hence I didn't hold back when I replied to him on this thread. Only a small-minded and self-centered fool lashes out at those trying to help them. I said I was rooting for him (funnily, that very post, on his thread, got deleted by the MOD who locked the thread, lol) -- look how he treated me here, lol!! He has some very serious issues!