Green Bar and Red/Green Lines in Cutscenes

[svet-am]

I bought this game a couple of days ago for my daughter and she is having an issue in the cutscenes where there is a green bar at the bottom of the screen and there are red/green lines throughout the video. The color is also very unsaturated (like an old time newsreel).

I thought this might be a codec issue so I installed an updated codec pack and it didn't help. The issue is *only* during the cutscenes, all of the rest of the game plays flawlessly so far.

[big guy]

Publicado originalmente por TEST SkyAboveThePort:

Well, according to a "recent" AMD drivers change log, they fixed "MJPEG encoding issues", ie. green bars and red tint; AMD was referring to issues with Windows Media Player, though. I guess the fix partially affected this game as well: I have noticed the red tint gone and the green bars less often (I did not try each and every movie, though, but definitely solved for "some" of them). No idea why AMD cannot fix this properly, ie. for all the movies. Anyway, if your AMD drivers are older than 20.2.1, maybe update for a partial improvement? And, again, write to AMD to fix the rest of it. ;-) Cheers!

so is it fixed now? i really wanna buy the game but I'm afraid this will happen to my amd card, even if it did, does it happen often? i asked you because i've seen your profile and you last played it today

[lumbus]

20.4.1 driver here and I have the issue. But not in every video or some of the cutscenes aren't videos, idk...

[xRoxCalx]

Have same issue occuring now, only on a certain cutscenes not all, but gameplay is perfect... any solutions yet anyone know of??

[mr.billlewis05]

I have the same issue. Vega graphics card as well. I know it is on the opening movie, not sure about the others. I wish there was a fix!

[Kouet]

Same with Ryzen 5 2600X and Radeon 5500XT...

[Haravikk]

Yeah it's a shame, just report the issue and maybe they'll eventually fix it; I will say though that it doesn't affect the game much, other than the intro cutscene there aren't a lot of other pre-rendered cutscenes, as most are rendered in-game, gaining the full benefit of your ridiculous outfit choices ;)

[Vanlock - Bottle Angel]

same issue with driver 21.2.1 on a 6800XT, installed the game yesterday.
At least i know it's a game issue.

[SecondBestOne]

21.2.3 drivers, 5700 XT & Ryzen 7 1700X. Same issue

[Tankbuster]

Got the same issue:
AMD 5700XT - changed two things in the options (I guess one of them solved it):
a) removed subtitles
b) reduce 100Hz to 60Hz
Than without a restart the next cutscene was without the "green" bar and wrong colors.

Take this as a hint not a solution.
I did not check if re-eanble the options showed the error again.

[Justin]

Publicado originalmente por Tankbuster:

Got the same issue:
AMD 5700XT - changed two things in the options (I guess one of them solved it):
a) removed subtitles
b) reduce 100Hz to 60Hz
Than without a restart the next cutscene was without the "green" bar and wrong colors.

Take this as a hint not a solution.
I did not check if re-eanble the options showed the error again.

How'd you change the refresh rate without restarting?

[stickygrape]

Publicado originalmente por Tankbuster:

Got the same issue:
AMD 5700XT - changed two things in the options (I guess one of them solved it):
a) removed subtitles
b) reduce 100Hz to 60Hz
Than without a restart the next cutscene was without the "green" bar and wrong colors.

Take this as a hint not a solution.
I did not check if re-eanble the options showed the error again.

dude please tell us how you changed the refresh rate without restarting, it doesn't seem possible

[Baja Bastard]

still getting this bug current day not too happy

[Ibadgrammar]

same here odd

[Amo]

bro im having the same issue does anyone have a solution

[Amo]

Hey dudes, i tweeted to @WBGamesSupport on twitter and I'll tell you guys when they reply. We might be able to fix this problem