Known Issues / Bugs (Updated 10/10/2017)

[ViciousCode]

GAME BUGS / ISSUES

The dev team is aware and are investigating following bugs / issues of Killer Instinct.
Rest assured, these issues will be fixed.

Known Issues
- Game not launching. / Non Responding White Screen
- Resolution Reset

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Notes:

If anyone still has issues launching the game, make sure you have the latest video drivers installed.

NVIDIA - https://www.geforce.com/drivers
AMD Radeon - http://support.amd.com/en-us/download

Laptops with Dual GPU (Intel & Nvidia) - Make sure to set the preferred graphics processor to Nvidia in the Nvidia Control Panel - Manage 3D Settings.

List of Conflicting Programs

- MSI Afterburner with Riva Turner
- Asus Sonic Studio

If you are still facing launching issues, please close / dissable / uninstall these programs from running in the background if you want Killer Instinct work
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If the following issues are not listed above, please post them here or in the official Killer Instinct forum (Steam category)

Link: https://forums.ultra-combo.com/c/killer-instinct-on-steam

please provide a link to your DxDiag document if you are experiencing an issue that the dev team is not aware of.

[Wolfenstrike]

The game crashes without fail on Shadow Labs. I try to open my Shadow's activities (by pressing Y on my Xbox One controller) and it always crashes, sometimes it also crashes while playing on Shadow Survival.

GPU: 4 GB GTX 1050 Ti
CPU: A8-7650k OC'd to 4 ghz
RAM: 8 GB DDR3
OS: Windows 10

Game is installed on an SSD.

[ViciousCode]

Will let the team know.

[Fenix]

Also wanted to chime in for anybody who may be having issues launching the game that have pre-existed or have just started. The culprit for me was MSI Afterburner / Riva Tuner. They must have updated because I couldn't launch 3 games in my library without getting a launch error, including Blackwake, Alien: Isolation and Killer Instinct. Close it and you should be good!

[Velamont]

How about you fix your perfomance test already?

[Akulio]

Screen tearing if fullscreen mode, can only play in borderless. Hope for a fix.

[Proto]

Originally posted by Akulio:

Screen tearing if fullscreen mode, can only play in borderless. Hope for a fix.

Workaround: force VSync in your graphics card's options (Nvidia Control Panel / AMD Catalyst Control Center). Goes perfectly fine for me.

[NyteRazor]

Is there a way to play the game on my extended (2nd) monitor in borderless fullscreen? When I go fullscreen, from window on my 2nd monitor, the game goes to 1st monitor. There is no option in the menu to select the monitor to play the game on. I like to use the taskbar and other things on my primary (1st) monitor while running games on my extended (2nd) monitor.

[ViciousCode]

Originally posted by NyteRazor:

Is there a way to play the game on my extended (2nd) monitor in borderless fullscreen? When I go fullscreen, from window on my 2nd monitor, the game goes to 1st monitor. There is no option in the menu to select the monitor to play the game on. I like to use the taskbar and other things on my primary (1st) monitor while running games on my extended (2nd) monitor.

i would first the full screen mode to windowed, and move the game window to the 2nd monitor, and then set the setting back to borderless :)

also have you tried adding the game in nvidia control panel and making the game load in the 2nd monitor?

[swim]

Originally posted by NyteRazor:

Is there a way to play the game on my extended (2nd) monitor in borderless fullscreen? When I go fullscreen, from window on my 2nd monitor, the game goes to 1st monitor. There is no option in the menu to select the monitor to play the game on. I like to use the taskbar and other things on my primary (1st) monitor while running games on my extended (2nd) monitor.

set primary monitor in windows display settings? i change mine on the fly depending on which one i want to use.

[NyteRazor]

Originally posted by ViciousCode:

Originally posted by NyteRazor:

Is there a way to play the game on my extended (2nd) monitor in borderless fullscreen? When I go fullscreen, from window on my 2nd monitor, the game goes to 1st monitor. There is no option in the menu to select the monitor to play the game on. I like to use the taskbar and other things on my primary (1st) monitor while running games on my extended (2nd) monitor.

i would first the full screen mode to windowed, and move the game window to the 2nd monitor, and then set the setting back to borderless :)

also have you tried adding the game in nvidia control panel and making the game load in the 2nd monitor?

I have an AMD card. All games should have a menu option to have full screen on a specific monitor instead of only the primary display.

Update: Here's a picture of Neverwinter game menu to select monitor.
http://i68.tinypic.com/2h2do2q.jpg

[NyteRazor]

Originally posted by YAYVIDEOGAMES:

Originally posted by NyteRazor:

Is there a way to play the game on my extended (2nd) monitor in borderless fullscreen? When I go fullscreen, from window on my 2nd monitor, the game goes to 1st monitor. There is no option in the menu to select the monitor to play the game on. I like to use the taskbar and other things on my primary (1st) monitor while running games on my extended (2nd) monitor.

set primary monitor in windows display settings? i change mine on the fly depending on which one i want to use.

But it moves all my shortcuts and taskbar icons to my 2nd monitor.

[Don_himself]

The game is still crashing on exit for me (running Windows 7 64 bit), usually citing ucrtbase.DLL as the culprit. It did crash before the patch (released on October 26) but at least it did so in silence, only cluttering the Windows event viewer with errors. Now it goes down with a full blown error message popping up, including a prompt to send a report to Microsoft.

As far as I can tell, it doesn't seem to cause any damage but it gets rather annoying, to be quite honest.

[Poxios]

NoV 28th .. just picked it up and wont start ... crashes every time ...

[ViciousCode]

Originally posted by mitchell11:

NoV 28th .. just picked it up and wont start ... crashes every time ...

Are your drivers updated the latest version? which OS are you using ? do you have MSI afterburner and rivetuner installed?

[XLbuff]

Broken after last patch