mouse doesn't work?

[Daddy]

Anyone have this bug? The mouse works in the start menu and the pause menu, but in game I can't spin. I can just use WASD to move around but I'm always looking in one direction only. Any help, thanks in advance.

[goD daM]

Yes same BUG (Mouse doesn´t work in game ) i have a Logitech G502 with Firmware Version 88.2.17

[blankslatejoe]

Hmm...OP, do you happen to have a gamepad plugged in? I've seen issues sometimes with Gamepads having odd deadzones and UE4 interpreting that as input..

[Daddy]

No gamepad... any ideas? I don't want to get a refund.

[goD daM]

No Gamepad Only my Mouse Buttons are working
(Win 10 Ver. 1803 Build 17134.165)

[Daddy]

Kinda sucks the dev doesn't respond after a while. I have to refund then.

[goD daM]

Same after patch OMG

[blankslatejoe]

Oh, sorry ---I was not subscribed to this thread and never got any notifications. Now I am. So..this is a baffling one to me..you two here are the only place I've seen mouse-not-working complaints (so far), so if you have a little patience, I'd like to explore this some more.

Can you provide any other information at all?
1: Have you seen this issue in other UE4 games like Fortnite or PUBG?
2: What render mode are you in? Borderless? Can you try changing off of borderless?
3: Do you have any other mouse you can try as a test?
4: If you alt tab out and back in again once within a mission...does the mouse work (this is testing window focus control)
5: The G502 has some DPI scaling features. Can you tinker a bit with that (or temporarily disable it) to see if that's conflicting with the game?

[goD daM]

No in no game before .
but i have reinstalled the logitech software
and now it is working ! same version (88.2.17).
but it can also be that I play the game on an ultra wide monitor .
Thanks

[blankslatejoe]

oh, glad to hear you're up and running. I hope you enjoy the game!

[Senior Moist]

Hey, I just got this game and I'm having the same problem too. I can walk around with WASD, turn my head with the arrow keys and attack with the left and right mouse buttons. However, I can't turn my head by moving the mouse.

Here's what I've tried:

1) I have not had this problem with any other UE4 games, PUBG works fine

2) I've tried Borderless and fullscreen, no effect

3) Testing with a different mouse has no effect. The models I used to test were Zelotes T-90 and the Logitech M185. Furthermore, I couldn't get my rockcandy xbox360 controller to work at all, though admittedly I didn't try much other than plug it in and restart the game.

4) Alt-tabbing and pausing does give me full control of the mouse, the only problem is when playing the actual game.

5) Switching between the pre-set dpi settings on my T-90 doesn't have any effect.

6) Uninstalling and verifying the game cache had no effect.

7) Playing with the mouse sensitivity in the in-game options has no effect.

Side Note: I am unable to reinstall the software on my T-90 mouse as I lost the disk and for some reason Zelotes only has the T-80's software available online. The logitech mouse's software, however, was freshly installed.

My Hardware:

OS: Windows 7 Home Premium, 64bit

CPU: Intel Core i5-3570K

GPU: Nvidia GeForce GTX 1060, 6GB

Any ideas? I really liked Tower of Guns and I don't want to have to refund this.

[Senior Moist]

Status update, downloaded the game on another computer and the same problem happened there.

However, I just found a solution. Apparently it was either my firewall or my Comodo antivirus that was causing the issue, and letting the game through those security programs made my mouse work.

Unfortunately, when I start the game, all of my progress is gone (I was able to get my xbox 360 controller to work and played the first 2 levels).

Personally, I still might uninstall the game. It's a lot of fun, but I just don't have the time right now to solve all these problems on my own. If I refund it, I'll probably pick it up at a later date when it's had a few more patches. Sorry.

[Not A Seal]

i just bought the game and im having the same issue where i cant use my mouse to aim