Connection to Ubisoft Servers lost: error 7-000004

[Zani]

Ever couple of minutes or so I get returned to the main menu saying "Connection to Ubisoft servers lost - error 7-000004". Any Suggestions?

[zeephi13]

same errors and no solution for now by Ubi

[Zani]

Originally posted by zeephi13:

same errors and no solution for now by Ubi

I see your playing the game, got it fixed or something?

[Zani]

http://prnt.sc/e6ohx4
This is the the exact error

[HappyMcSmashFace]

I get the same issue. Can't play for more than a minute or two.

[Zani]

Originally posted by ³²_GRIMMJAW:

I get the same issue. Can't play for more than a minute or two.

I found how to fix the error:
The problem was cause by the internet I used being NAT strict.
I solved this by using a VPN (Hotspot Shield in this case) and connecting to a US server.
By using the server as a middleman of sorts, the ubisoft servers used the US server's NAT (which was open) and I haven't had a problem since. Hope this helps.
Tried using a few other VPNS but most of them didnt work for this specific purpose.
Link to Hotspot Shield's website: https://www.hotspotshield.com/

[apoloblima]

Hey, did using the VPN helped with finding matches?

[Zani]

Originally posted by apoloblima:

Hey, did using the VPN helped with finding matches?

Yes, it did! By using the VPN my NAT switched to open ( its under the social tab) so i could play with more people.

[Connatic]

Originally posted by Zani:

Originally posted by zeephi13:

same errors and no solution for now by Ubi

I see your playing the game, got it fixed or something?

It's an intermitent problem. This is on Ubi's end. It just happens from time to time. Just happen to me right now.

Originally posted by Zani:

Originally posted by apoloblima:

Hey, did using the VPN helped with finding matches?

Yes, it did! By using the VPN my NAT switched to open ( its under the social tab) so i could play with more people.

I wouldn't hold your breath. They just released a hotfix on their end to increase the speed of match making like a hour ago

[Zani]

Yay! That'll hopefully help some people. I mainly used the VPN to fix my network instability with Ubisoft servers, the faster searches was just an added benefit.

[Crunchi (Positive Doto)]

All I've got is just exit to main menu, and find a new game. Sometimes it just fails for no particular reason.

[Old Man Cat]

Same here. Extra infuriating that it keeps happening during Solo Campaign. I end up having to redo a mission multiple times as it errors out at the very end.

Right now stuck on the final Samurai mission. Did it like 4-5 times. Throws me off in the final confrontation or sooner.

Deleting the game for now. Infuriating.