AMD Radeon RX 570 - Driver Issues

[romange]

With the latest drivers coming out, the game comes back to my desktop. The only drivers that work are the 17.4.4
Is it you?

I've tried both 17.7.2 and 17.8.2. Always a problem.
Starting the battle and leaving the black screen with the words "signal loss"

[76561198378373072]

Hi romange,

Is happening only on multiplayer games? Or also in solo?
We are investigating on this issue. Could you please reach our {LINK REMOVIDO}customer support? If you can join your specs and tell us if you are using Radeon WattMan, it'll be helpful.

[Jarret2porc]

Hi,

Same problem here. I have just filed a report to your customer support
It happened just after I upgraded my graphic card. I had no bug with an Nvidia 760.
Regarding WattMan, it is installed by default with the drivers. I don't know how to disabled it

Thanks for your help

[Jarret2porc]

Romange, any news ?

[Killa1355]

Having the same issue. gtx 1080ti. whenever i play both solo and multiplayer after a few minutes it freezes and shows my desktop then goes back to game. game is unplayable right now for me

[76561198378373072]

Hi guys,

Could you please reach your {LINK REMOVIDO}customer support? The more information we have, the more we can work on this issue.
We are sorry for the inconvenience.

[romange]

Escrito originalmente por EUGBasile:

Hi romange,

Is happening only on multiplayer games? Or also in solo?
We are investigating on this issue. Could you please reach our customer support[www.eugensystems.com]? If you can join your specs and tell us if you are using Radeon WattMan, it'll be helpful.

Do not play for multiplayer now.
I did not install Wattman.

I win 10 64 bits. Radeon RX 570 series. Intel i5-3450
The only drivers that make me play are the 17.4.4
The game is normally loaded but when the battle starts, the screen loses its signal, the game jumps from the desktop and then returns to the game for 3-4 times. Then he goes out

No problem with other games if I update drivers.

[76561198378373072]

Hi romange,

Does it appear with the release of our last patch or with a drivers update?
If it appears with our last update, were you using any mod before?

Those are precious information. Please don't forget to reach our {LINK REMOVIDO}customer support. We'll be able to have a more personal investigation.

[romange]

Maybe I found the problem.
I have enabled all high-grade graphics options except "shader quality". (set to low ")
As soon as this option is active, the game fails.

Is there a way to solve it?

[Jarret2porc]

I have tested with the last AMD drivers 17.9.1.

Romange is right, shader quality selection crashed the game. Low or medium setting works fine. Anything else = crash (even within the battlegroup editor).

[Jarret2porc]

Correction, only low setting works

[romange]

Exactly.
Only on "Low" works

[™1Shot1KiLL®]

just to let the team know.. it must be a issue with the RX 570 and some other cards.everything works fine with with the RX 480 with the latest crimson drivers and the beta drivers too. l run the game max everything and it hasnt caused a problem at all. mind you l turn off some settings like lights to get a better fps in the end game of 10 v 10. but l easyly run over 60 fps in anything smaller than 10 v 10 on max settings.

ps : if you change some stettings in mid game the picture will flood black when zoomed in but it fixes when you restart the game.

8 gb ram
ASUS STRİX RX 480 8 GB
AMD FX 8350 4.2GHZ WARİTH COOLER
MSI GAMEİNG PRO MOTHERBOARD
WİNDOWS 10 with windows update turned off ..!!!
Latest AMD drivers.
ASUS GPU TWEAK Set to gameing mode.
Never used Wattman as l use AGT. l find it dangeraus manualy messing with the GPU power
NO Problems at all with the game.

[heriatac]

Hi guys,

The "signal loss" problem may be caused by the screen cable, a little bit weak PC alim, GPU overclocking or temperature (check your fan(s)). For the 3 latest reasons, lowering the graphic quality should resolve the issue.
If the game come back to the desktop by itself (but not closing) it may also be caused by another application which take the focus (or a involuntary alt + tab).

™1Shot1KiLL® : Thanks for your feedback, I weel pass it to the rest of the team for deeper investigations.

[romange]

I'm sorry, but the problem is just that.
All games work. No overclock or monitor issues.

But just imposed "shader quality" on average, the game has trouble.

Hope you can fix it. : /

[Jarret2porc]

Heriatac :

Same here,

evevy other games works fine, nothing to do with PC alim, overclock (I do not use wattman)...

Last time I try something else than "shaders low", the game crash (I was on the battlegroup editor) and my PC reboot. I was able to catch this message before the reboot :
failure :
VIDEO_TDR_FAILURE
atiKmpag.sys

Hope this could help you resolve this annoying issue

BR