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Steel Division: Normandy 44

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Rage674 May 26, 2017 @ 7:32pm
Fatal error: Corrupt installation
I get this frequently, is there a patch coming for this?

It says to re-validate/reinstall which ive done several times now, it doesnt matter.
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Showing 1-15 of 24 comments
76561198378373072 May 29, 2017 @ 1:56am 
Hello Doctor Coconut, could you try deleting you .ini files in \Saved Games\EugenSystems\SteelDivision, restarting the game and DECLINING the option to autoconfigure your graphics? If it doesn't work, please contact our support {LINK REMOVED}
#1
Ulfric Sombrage May 29, 2017 @ 2:43pm 
Hi I have the same problem and I just tried this, it doesn't work.
Last edited by Ulfric Sombrage; May 29, 2017 @ 5:16pm
#2
76561198378373072 May 30, 2017 @ 1:22am 
Hi ! Can you try checking the Steam files integrity? Right click on the name of the game on the list, then go to "local files" and "verify integrity of games files".
If this doesn't work, delete all the files in the game folder yourself, then re-install the game. Keep us posted!
Last edited by [EUG]Tiamat; May 30, 2017 @ 1:29am
#3
Ulfric Sombrage May 30, 2017 @ 4:38am 
I tried both and it doesn't work...

The problem is going worse, the game don't want to launch since 10 minutes.

Are you french ? If I write to support, can I speak french instead of english ?
Last edited by Ulfric Sombrage; May 30, 2017 @ 4:42am
#4
76561198378373072 May 31, 2017 @ 1:48am 
Oui, vous pouvez nous contacter via ce formulaire {LINK REMOVED} :)
#5
Nyarlathotep May 31, 2017 @ 1:48pm 
I have same error... Critical error and problem with installation files
I reinstalled game already twice (19 GB !@#$) and steam verify integrity is showing that everything is fine yet game still crash every time i try to play
#6
Rage674 May 31, 2017 @ 3:47pm 
Mine seems to have stopped doing it , not sure why. I lowered the graphics settings a touch - might be related.
#7
Ulfric Sombrage Jun 3, 2017 @ 11:36am 
Bonjour, j'ai envoyé un message au support, pouvez-vous me dire dans quel délai j'aurai une réponse ? J'ai toujours des retours au bureau avec le message d'erreur, ainsi que des deconnexion en jeu, particulièrement depuis deux jours. L'expérience de jeu est totalement gachée, c'est bien dommage.
#8
[EUG]Papa Yankee Jun 5, 2017 @ 2:02am 
Bonjour Ulfric Sombrage, à priori tu devrais avoir un retour demain ou après-demain. On est en train d'enquêter sur les problèmes de déconnexion. On te tient au courant.
Last edited by [EUG]Papa Yankee; Jun 5, 2017 @ 2:02am
#9
Ulfric Sombrage Jun 5, 2017 @ 10:39am 
Ok merci. Juste pour compléter, j'ai testé le jeu depuis un autre pc (Asus rog 751) et ça a planté aussi. Je remarque aussi que le jeu plante davantage quand je joue avec des amis (on communique via Discord).
#10
Rage674 Jun 9, 2017 @ 10:01pm 
Still have this problem. Just happens at random. Game is unplayable
#11
Ulfric Sombrage Jun 13, 2017 @ 2:54pm 
Same and support hasn't answered for the moment.
#12
76561198378373072 Jun 14, 2017 @ 1:20am 
Hello guys, we are still actively investigating this issue, sorry for the inconvenience. Thank you for your specifications, it was forwarded to our team, and we will come back to you very soon.
#13
Koratos Jul 8, 2017 @ 12:43pm 
Same problem here. I tried deleting .ini files but it didn't worked. It started after a crash during a MP game and hasn't stopped since.
Do you have news ? Is there any way to solve this trouble ?
#14
76561198378373072 Jul 10, 2017 @ 2:59am 
Hello Koratos,

We are still investigating on this issue. If you don’t have tried it yet, could you try to (totally) delete the game from your computer then re-download it? If crashes still happened, please reach out our {LINK REMOVED}. Thanks a lot
#15
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Steel Division: Normandy 44 > General Discussions > Topic Details
Date Posted: May 26, 2017 @ 7:32pm
Posts: 24

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