THE KING OF FIGHTERS XIV STEAM EDITION

THE KING OF FIGHTERS XIV STEAM EDITION

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Веном Jun 17, 2017 @ 9:01pm
why game is no sound?
the sound is fine out of game, but the game is without sound, any solution|? thanks
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Showing 1-15 of 23 comments
brundony Jun 18, 2017 @ 12:38am 
Same problem here. Its probably broken when trying to get sound from the HDMI display adapter. It used to work fine in the early beta.
Веном Jun 18, 2017 @ 1:09am 
thanks, what need I to do?
brundony Jun 19, 2017 @ 12:14pm 
The developers will probably ask for a Dxdiag from you. And then we sit and hope that they fix this and the many other problems.
SNKDev  [developer] Jun 19, 2017 @ 5:42pm 
Originally posted by hiyunyun:
the sound is fine out of game, but the game is without sound, any solution|? thanks

Hi hiyunyun,

Sorry to hear the audio isn't working for you in-game.
Could you send us your dxdiag information? This will help the dev team investigate the issue.

You can create a DxDiag file by following the steps below:
- Press the start button.
- Type “Run” and press Enter.
- Type “Dxdiag” in the field and click “OK”.
- The tool will show up and allow you to press the “Save all information” button at the bottom right of the window.

You can also use Pastebin.com to post your DxDiag files and place the link directly in your reply.


Thanks
Coldest Jun 20, 2017 @ 1:00am 
Same issues with Intel HD 515
Веном Jun 22, 2017 @ 7:47am 
Hi, Jim, thanks for your reply, my dxdiag log in Pastebin link is https://pastebin.com/qMBgZhT4, plz check
HFT Souzarc Jun 23, 2017 @ 7:46pm 
Same here, game without sound!

Never happened before
Веном Jun 27, 2017 @ 7:50am 
hi,Jim, any process? thanks
AG Richard Jun 28, 2017 @ 12:43am 
Hi,

Do you have multiple sound devices? I am asking because windows might be assigning the game to the wrong sound device making it look like no audio is playing.

Please confirm and let us know.

Thanks!
Richard.
brundony Jun 28, 2017 @ 1:37am 
hiyunyun's dxdiag shows only one sound device.


I have reported the same problem since the middle of the CBT and I have multiple sound devices. KOF XIV only has sound if I use a Realtek sound device, and there's no sound with Intel Display Audio which is the only way to get sound through HDMI. All other applications work fine with Intel Display Audio, and even KOF XIV used to work fine in the first versions of the CBT with Intel Display Audio alongside multiple sound devices.
Веном Jul 1, 2017 @ 5:07am 
only the integrated sound device
Веном Jul 1, 2017 @ 5:09am 
sorry, i have the NVIDIA and Realtek sound device
Веном Jul 1, 2017 @ 5:10am 
hi, how to select the sound device when playing KOF XIV?
brundony Jul 7, 2017 @ 6:06pm 
Sound through Intel Display Audio (HDMI) is working for me again with the latest patch (not sure which version fixed it).
brundony Jul 7, 2017 @ 6:09pm 
I spoke too soon. Sound only works when playing in a window and doesn't work when playing full screen.
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