Report bugs here:

[Clockwork Wolf]

If any bugs are found please report them here.
Bugs will be squashed asap.

I will list any know bugs below:
Subtitle freezes on introduction. [Fixed]

[Neco the Sergal]

Originally posted by Barry McCabe:

Hey Neco I sent out a flush (tiny update) to the Steamworks updater to see if Steam was 'having a moment' with the recent update sent out. That should force Steam to do a check now and stop any updates if you already have it.

It should be around 11mb, let me know if this sorted it :)

Thanks! Got the tiny update, thanks for helping me out and anyone else who may have been having the same issue. I remember this sorta thing happening before with a COD game I had on Steam - it kept re-downloading the FULL Game of 8GB every week or so - now 'That' was annoying. lmao. Uninstalling was the best option in that case. xD

[Clockwork Wolf]

Originally posted by Neco the Sergal Chef:

Originally posted by Barry McCabe:

Hey Neco I sent out a flush (tiny update) to the Steamworks updater to see if Steam was 'having a moment' with the recent update sent out. That should force Steam to do a check now and stop any updates if you already have it.

It should be around 11mb, let me know if this sorted it :)

Thanks! Got the tiny update, thanks for helping me out and anyone else who may have been having the same issue. I remember this sorta thing happening before with a COD game I had on Steam - it kept re-downloading the FULL Game of 8GB every week or so - now 'That' was annoying. lmao. Uninstalling was the best option in that case. xD

Haha yeah sometimes Steam updates have boo boo moments for some reason.
I don't think Steamworks likes such large updates been pushed through sometimes.
Should all be fine now though :) thanks for letting me know you were having an issue!

[Jimbalaya]

I don't know if this is just happing to me but for some reason on night 6 everytime i click to turn on the flashlight its gets buggy and freezes for a sec but i can still hear the game going on in the backround with the boogeyman opening up the vent, window, door, ex but i can't do anything about it cause when the game unfreezes they're already open not even giving me the chance to hit him with the flashlight only for it to freeze a second time and he kills me.. This only started to occur on this night as well. other than that i've been enjoying the game and love the challenge!^^
UPDATE: I found out it only acts up when its in full screen mode for some odd reason but if I maximize it in window form its fine.

[Clockwork Wolf]

Originally posted by Jimbalaya:

I don't know if this is just happing to me but for some reason on night 6 everytime i click to turn on the flashlight its gets buggy and freezes for a sec but i can still hear the game going on in the backround with the boogeyman opening up the vent, window, door, ex but i can't do anything about it cause when the game unfreezes they're already open not even giving me the chance to hit him with the flashlight only for it to freeze a second time and he kills me.. This only started to occur on this night as well. other than that i've been enjoying the game and love the challenge!^^
UPDATE: I found out it only acts up when its in full screen mode for some odd reason but if I maximize it in window form its fine.

Hi Jimbalaya

The game in full screen uses your monitors maximum supported resolution. Which on max graphics can be pretty GPU intensive depending what specs you're running on (the game uses a lot of dynamic lighting). By putting it into window mode the game scales the resolution down a lot, increasing performance by at least double or more. This is what is happening :)

[GROKUH]

Hi Barry. There is a bug with the save, this morning I wanted to beat nightmare night again because there were an update to that night, and, when I go in the closet, my reward wasn't there, the game was in english. When I change the langage, it's still in english, and when I beat night one, if I quit the game when night two start, I have to beat night one again and again. I can't do the others nights.

[Clockwork Wolf]

Originally posted by Andre97115:

Hi Barry. There is a bug with the save, this morning I wanted to beat nightmare night again because there were an update to that night, and, when I go in the closet, my reward wasn't there, the game was in english. When I change the langage, it's still in english, and when I beat night one, if I quit the game when night two start, I have to beat night one again and again. I can't do the others nights.

Hi I just tested this out.
I'm not experiencing any of these issues?

Are you sure you're not running a beta version?

[GROKUH]

I'm sure that I'm not running a beta version, I have the latest update: the 1.4.1. The last time I played before that, the game was normal, that's strange. Also, it's that normal that there are two signs of nightmare night? http://prnt.sc/edf1mc

[Clockwork Wolf]

Originally posted by Andre97115:

I'm sure that I'm not running a beta version, I have the latest update: the 1.4.1. The last time I played before that, the game was normal, that's strange. Also, it's that normal that there are two signs of nightmare night? http://prnt.sc/edf1mc

Hi Andres, I have had 5 people launch boogeyman (some with save games, some after installing the game fresh) and they are having no issues. However 1 user did say his anti virus blocked the game from saving, he just clicked allow on his anti virus pop up notification and it worked fine there after. Not sure why the anti virus flagged the steam launcher as a potential threat, but double check it's not your anti virus.

Also please right click on the game in your library, properties, and veryify intergrity of cache to make 100% sure all hot fixes are up to date.

If still no luck, try re-installing the game. Let me know if this fixes it :)
There have been hundreds of players since the patch many days ago, and this is the first time hearing of these issues so I'm a little baffled by it sorry.

[GROKUH]

I deactivated Windows Defender and I don't have any others anti virus, i verify the cache and it say that all is good, i reinstalling the game but the bug still there.

[Turd Ferguson]

When I push the button for the flashlight the second time, it takes me right back into the charging screen. This has killed me so many times in night 6!

[fahjr50]

Crashes after a few seconds in to the game on windows 10

[fahjr50]

No more crashing but how do I get out of window view realy small screen to play on, any advice would be great, tried clicking on the expand squar in the corner of my screen but it will not work.

[Clockwork Wolf]

Hi sorry for slow replies, in the process of moving house.

@Nerd_Master
Mouse or xbox controller? Have you tried a different mouse? It's impossible for the game to register an input I have not mapped, which the flashlight button is not mapped to the recharge in anyway.

@Fahjr50
Press ALT + ENTER or click the toggle screen button in the pop up menu UI.

[Clockwork Wolf]

Originally posted by Andre97115:

I deactivated Windows Defender and I don't have any others anti virus, i verify the cache and it say that all is good, i reinstalling the game but the bug still there.

Are you still having issues with this, or did you manage to fix it?

[GROKUH]

Still can't save the game and I can't play the game because now I spawn outside : http://prnt.sc/eg0nzs