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While we investigate what might have gone wrong, can you do us a giant favor and restart Trainscape? And please let us know if you still see an empty room or not. Thank you.
Following up on this topic. Unfortunately it doesn't appear the server has logged any activity related to your account for that very first login. It could be that the internet connection was unstable at that very moment. If restarting the app doesn't address the issue for you, please contact us at help@bit-toys.com, and we will work with you to troubleshoot and correct the issue. Sorry for the inconvenience!
My track and objects are still built on the table, but nothing in the inventory now.
Currently all individual items are hosted on Steam. The game calls Steam to retrieve a list of items owned by your user ID. For example, the content inside your Starter Kit. If you have previously placed objects on the table, if those objects are highlighted red, then that means those objects are no longer reported by Steam. In this case, we will dig into your account to troubleshoot.
Meanwhile, you can use the remote control on the door to enter Sandbox Mode. It has all the same functionalities as Normal Mode expect you would have access to all the content that's released to-date!
I must be doing something wrong. Probably something simple But I can't figure it out.
Any ideas?
Thanks!