Lost Ember

Lost Ember

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Capt.Diablo Nov 22, 2019 @ 9:09am
Game crashes at startup
It literally just crashes after the Mooneye logo with an UE4 fatal error... and that's about it. On Win 10, high end PC, everything up to date.
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Showing 1-15 of 30 comments
Delilah Nov 22, 2019 @ 9:35am 
i had the same error after flying with to many hummingbirds (fatal error at start up)
what i did to get it to work again is i got to my steam libary i pressed search for errors, steam found one and made it work again. didnt know what the error was but it is working again
m3ch4 Nov 22, 2019 @ 10:08am 
Hummingbirds are my fav and I haven't seen this issue yet. Hopefully it is just a few users.
Capt.Diablo Nov 22, 2019 @ 10:11am 
Well, I decided to try to launch it not directly from steam but from a shortcut, which somehow worked, played for about 10 minutes after which it crashed again. This game is currently broken for some of us, a real shame, was looking forward to it :(
Mooneye  [developer] Nov 22, 2019 @ 11:31am 
Oh no! :( Can you tell us your exact system specs?
Virus Viridis Nov 22, 2019 @ 1:52pm 
Same here. GTX960, Win10 Prof. - After disabling Steam Overlay and fixing the local files via Steam it seems that it helped with the startup crashes. Will play tomorrow to see if its working fine now.
Last edited by Virus Viridis; Nov 22, 2019 @ 1:58pm
arhin Nov 22, 2019 @ 2:00pm 
I have exactly the same problem (game crashes at the start)
Here is the file dxdiag:
https://yadi.sk/d/zStS1qD8IyII8Q
Here is screenshort of error:
https://yadi.sk/i/yVMeNcYZIY3Rwg
Capt.Diablo Nov 22, 2019 @ 3:16pm 
Sure thing, core i9 9900K, 32 Gigs of DDR4, GTX 1080, game installed on an M.2 drive, Win 10 Pro up to date, nvidia drivers up to date. Currently using the steam beta library thing, don't know if that has anything to do with it. Error is the same as the comment above mine, just Fatal error and an OK button. Hopefully you guys can investigate and patch this, I'd like to play this lovely animal game :)
propellerhead Nov 22, 2019 @ 3:49pm 
I have the same issue but seems to be linked to Steam. Once I started the game from the local folder directly, I did not get any the error during the startup.
Capt.Diablo Nov 22, 2019 @ 6:17pm 
Yeah, but the game still randomly crashes during gameplay with the same fatal error, so it's still not playable :(
roggledoggle Nov 22, 2019 @ 6:30pm 
I'm also getting a fatal error when the game is left in the menu screen (happened twice) and whilst flying as a hummingbird.

GTX 950M i5-6300HQ 2.3GHz RAM 8GB
IFIYGD Nov 22, 2019 @ 10:24pm 
The game did crash on me on initial startup (first launch). Fatal error, though I did not catch an error code before the error window dropped away.

Windows Firewall did try to block something just before the crash, I did have to "end task" using Task Manager to kill the game. Cursor was lost (no cursor on screen at eh time of the crash), no mouse input. Keyboard input also lost. No way to click the "OK" button.

Game launched fine the second time, Prologue played w/o issue, steady 60 fps, no crashes, no spikes/hitches/stutters. However it did immediately heat my GPU up to 72°C at startup (On Epic settings), taking it down to Low settings only lowered the temp to 68-69°C. Both GPU fans ramped up and were going at 50%, temp stayed at 70-75°C throughout the Prologue. Not critical temps for my GPU, but a bit higher than I expected from the game, after seeing the minimum and recommended system specs on the store page. CPU never topped 34°C. I do have custom liquid cooling on the CPU, but not on the GPU. Using Steam Client Stable (not Beta client like the OP.) Running Steam Client and the game as Administrator. All files validated through Steam w/o issue, no missing files. Steam Common Redistributables also verified w/o issue (no missing or corrupted files).

Windows 10 Home 64 bit (v 1903)
i9 9900K @3.6 GHz (no OC)
NVIDIA 2060 RTX Super (Zotac Gaming) (Driver v441.20)
16 GB DDR4 System RAM
Melone Nov 23, 2019 @ 1:41am 
Same crash report at my side too.
Also when i played the cute humming-bird for the first time, not sure if i was to high or smashed the spacebar to often. :D
Tried the steam repair thingy but it didn´t help at all sadly.
Mr. Bones Nov 23, 2019 @ 2:50am 
i have a problem to play the game. when i start the game it will say: Application Error (some numbers). i have windows 10 laptop and stuff. i have tryed to restart Steam and my whole laptop, but it still doesnt work at all.
pascal_mueller Nov 23, 2019 @ 5:59am 
Hi,
thanks for reporting this. I am one of the devs. Would be great if all of you could send any additional information to your crashes to p.mueller@mooneyestudios.com so we can fix these issues asap.
Would be great to have the steps what you did to cause the crash and what kind of hardware you have. Any information helps.
Last edited by pascal_mueller; Nov 23, 2019 @ 6:07am
Toast Nov 24, 2019 @ 1:42am 
i have the same problem form time to time but either restarting my pc or relaunching the game fixes it for me
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