Account authentication problem

[munchroom]

No idea what's going on. every time i try to get to monopoly, it says that its having trouble authenticating the ownership of the game? When i check my ubisoft account Monopoly isn't even there. It shows up on my Steam because I actually payed for it but I can't even play it because its not on my ubisoft account and I have no idea what I'm supposed to do

[PNB]

https://support.ubisoft.com/en-us/Games/5004

You have to link the accounts and be logged into Ubisoft.
You should be able to figure out how with help from Ubisoft.
If you don't even see Monopoly at Ubisoft, you'll need to install it there with their help.
This is a new problem and it's thanks to Ubisoft wanting more control, much like Steam. It's almost like they're competing for our attention.

[munchroom]

Thanks but I've already tried looking up how to link my ubisoft to steam and it hadn't helped me at all, like everything I have tried so far just hasn't worked. I've looked up videos and ive even uninstalled and reinstalled the game but nothing, still won't do anything

[76561198868336514]

Hey there, thanks for getting in touch!

This is not a new issue. It simply means you have another Ubisoft Account that the game is linked to. If you need help locating the account, please {ССЫЛКА УДАЛЕНА}create a case and we'll sort this out for you.

- Ubisoft Support

[Darkmoon Cypress]

Same here and uno game is broken also

[76561198868205544]

Автор сообщения: Darkmoon Cypress

Same here and uno game is broken also

Hey! Can you follow the instructions by Ubi_Spud above to get help with this.

Thank you.

- Ubisoft Support

[GHOST]

my monopoloy is also broken may we have a fix plzzz

[76561198885856812]

Автор сообщения: GHOST

my monopoloy is also broken may we have a fix plzzz

Hello GHOST,

Sorry to hear that.

If you're also experiencing an authentication issue, have you contacted our team as @Ubi_Spud previously suggested, by any chance?

- Ubisoft Support