STRICT NAT | Can't play with my friends

[Reminder]

Hello! I just bought this game to play with my friends but everytime I try to create a lobby, it says that my NAT is Strict so I can't invite my friends.. any fix to solve it? Thanks <3

[Ubisoft]

Hi! If your friends have an open NAT, they can invite you to play with them but like you said you won't be able to invite them with your strict NAT.

To improve your NAT, did you try enabling UPnP or opening the game's ports on your router.[support.ubi.com] Those steps may help out.

Please feel free to create a case at support.ubi.com if you need any assistance with these connectivity steps. :)

[BIG BEEZY]

Originally posted by Ubisoft:

Hi! If your friends have an open NAT, they can invite you to play with them but like you said you won't be able to invite them with your strict NAT.

To improve your NAT, did you try enabling UPnP or opening the game's ports on your router.[support.ubi.com] Those steps may help out.

Please feel free to create a case at support.ubi.com if you need any assistance with these connectivity steps. :)

I would love to get assistance on your site for this game, but it isn't LISTED!!! What kinda ♥♥♥♥ show are you guys running over there?

[Ubisoft]

Sorry for any confusion our site has caused! To create a case, you'll need to go to support.ubi.com, sign in to your account, and then scroll down to where it says "Contact Customer Support." From there, you'll be able to create a support case.

[SheezyDeezy]

THIS GAME IS NOT LETTING MY PLAY WITH MY FRIENDS. It keeps friggin shutting down my internet. Wtf is this crap?

[FirestarterGR7]

https://www.youtube.com/watch?v=rywNQmbl26I&index=1&list=FL2Cd0wrrltVqD3zOhqwtHFg

You must login to your Router

Check Box UPnP
Checked = OPEN
Uchecked = CLOSED

Mine are Open by Default and i don't have any issues

[Alex]

Why would you use upnp though? All you've made sure of is that people who don't have access on their router settings (like how I don't because I live on campus) can't play the game at all.

No other online multiplayer game I play demands this, either, so there must be another way to build your game on to be more reliable.

I am quite upset right now that I will not be able to play with my friends until next year because of this.

[76561198868336514]

I'm sorry to hear this, Alex. A lot of our troubleshooting requires access to your router settings, although I appreciate that this isn't possible in your situation.

- Ubisoft Support

[shalamuto]

I have uPnP on but still cant

[UbiRaziel]

Originally posted by .:

I have uPnP on but still cant

Hey! Have you tried all of the steps in our support article? Here you go: https://support.ubisoft.com/en-GB/faqs/000031229/

Can you also please confirm if your NAT is also strict?

- Ubisoft Support

[Atix]

I used to have strict nat type too but than I called my internet provider and they saw one port number that I opened years ago conflicting with the ubisofts ports numbers. Check your port numbers if anything is colliding with ubisofts ports. I used to have strict nat type on all ubisoft games aswell. Make sure to check other games too.

[Donquixote]

i got a Moderate NAT but still cant play with friends, please fix this problem thanks

[Ubi-Orion]

Originally posted by Donquixote:

i got a Moderate NAT but still cant play with friends, please fix this problem thanks

Hey there.

If you're still having issues with connectivity after performing all of the steps of our troubleshooting[support.ubisoft.com] please open a support case here[support.ubi.com] and attach a screenshot of your port forwarding configuration to that case please. It could also be an issue with a friend you're connecting to so I'd ask them to double check also. Thanks.

- Ubisoft Support

[RandomViewsTV]

am having the same issue nat strict cant host any games

[Ubi-Orion]

Originally posted by RandomViews_YT:

am having the same issue nat strict cant host any games

Hey there.

Please take a look at my post above and we'll look into for you if required

Thanks!

- Ubisoft Support

[RandomViewsTV]

Originally posted by Ubi-Orion:

Originally posted by RandomViews_YT:

am having the same issue nat strict cant host any games

Hey there.

Please take a look at my post above and we'll look into for you if required

Thanks!

- Ubisoft Support

i have reported this problem to ubisoft this is the first game i met this problem in others it lets me create matches