The game starts, but after clicking "enter" it crashes.

[Tenzin74]

Hi everyone, I have a problem with Monopoly Plus.
The game starts, it makes me choose the language and give "enter", but at that point after a few moments it crashes.
I tried to reinstall the game, reinstall Ubisoft Connect, boot into the game from Ubisoft and checked the integrity of the files. But the result was always the same.
I searched the open discussions to see if anyone had the same problem, but couldn't find anything.
Hope someone can help me, thanks.

[PNB]

This is all I can find to offer:

https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/connectivity-issues-in-monopoly-plus-on-pc/000064389

[Tenzin74]

Thank you very much. It doesn't help me, but thanks anyway.

[Ubi_TheBerry]

Originally posted by Tenzin74:

Hi everyone, I have a problem with Monopoly Plus.
The game starts, it makes me choose the language and give "enter", but at that point after a few moments it crashes.
I tried to reinstall the game, reinstall Ubisoft Connect, boot into the game from Ubisoft and checked the integrity of the files. But the result was always the same.
I searched the open discussions to see if anyone had the same problem, but couldn't find anything.
Hope someone can help me, thanks.

Hey Tenzin74,

Sorry for our delay in getting back to you!

If you're still having issues, could you please give the additional steps[support.ubisoft.com] in our guide a try?

Thanks for sharing what you've done so far, that guide has some extra steps that may just do the trick!

If you're still having issues though, please open a case on our Support Site[ubi.li] and send over your system files.

DxDiag[ubi.li]

Msinfo[ubi.li]

We'd be more than happy to take a closer look!

If you're unable to create a ticket on the Help Site, you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

Thank you!

- Ubisoft Support

[Melonade_]

I have the same problem, have you found a solution?

[Tenzin74]

No, no solution. I bought it again on another platform and it works there.

[Ubi-Vinci]

Hello everyone,

Sorry to hear it the game crashes on Steam.
Can you share with us the specs of your PC and Steam and the game installation paths, please?

What version of Windows are you on?
Type WinVer in menu start to enter the full build info.

Ubisoft Support

[Ice_]

Having the same issue.

Windows 11.
5800X CPU
RTX 3080

[Ubi-Vinci]

Originally posted by Ice_:

Having the same issue.

Windows 11.
5800X CPU
RTX 3080

Thanks Ice_
Is the game installed on the main C drive?
What version of Windows are you on?
Type WinVer in menu start to enter the full build info.

[Ice_]

Originally posted by Ubi-Vinci:

Originally posted by Ice_:

Having the same issue.

Windows 11.
5800X CPU
RTX 3080

Thanks Ice_
Is the game installed on the main C drive?
What version of Windows are you on?
Type WinVer in menu start to enter the full build info.

It's installed on the C drive (default path).
I'm running Windows 11 (23H2 22631.3880).

I found the problem for me though. If I pressed Alt+Enter to make it windowed and then do the process again to get fullscreen, it would not crash :)

[Ubi-Vinci]

Interesting. Thanks for letting us know, Ice_.
I'm glad you fixed it.
I hope it will help other players.
Closing the thread now. If you come across any other issues, please open a new one.