Sigmar's garden wins not counting?

[Milkey]

Sometimes when I win (maybe 1 in 5) my wins will reset to 1, and then when I exit it goes back to how it was before. I'd probably have 100 wins by now if it wasn't for this bug

[Alcator]

You should record a video of this (use your graphics card's recording functionality to do that) and post it online to demonstrate this bug.

[mrSpoon]

I had the same problem.

[Lex]

This is still annoying the hell out of me. For me it's happening every 2-3 games.

[Birckk]

same, it also happens sometimes in shenshen IO in the solitaire game. The only difference this game takes longer to complete and the 1 win reset happens more often

[Caramon]

Same problem here. Really bizarre, did like 10 wins, then looked at the number and I was missing 4-5. Other times it goes back to 1, I go back to the menu, reenter the garden, and I have the old number. I did not lose them all, but I didn't get the win either.

[Brocktoon!]

Any current fix on this? I'm noticing it randomly occur. I've lost 3 (known) wins where the win wasn't counted.

[Samareth]

Same problem here.

[Alcator]

Guys, enough. This will not get fixed unless you start providing more info. Record a video of it happening.

Something on YOUR computers is restoring previous count - possibly an antivirus or (lack of) admin privileges or something. Saying "This is happening to me too!" is woefully inadequate for troubleshooting.

[Caramon]

"This is happening to me" shows that it's not a weird thing that it's happening just to someone and that it's more widespread.

A video wouldn't be useful unless Zach didn't believe that this is happening to us. Extra logging or a debug mode would be.

An antivirus or lack of admin privileges is resetting our Sigmar's win count?. Come on, mate, give me a break.

For what is worth, I'm up to 75 and it hasn't happened since 55.

[Alcator]

Caramon の投稿を引用：

An antivirus or lack of admin privileges is resetting our Sigmar's win count?. Come on, mate, give me a break.

I don't know where the game stores wins - it could be doing it in a file, or in the system registry. Those are basically the only two options. So, if some antivirus, backup tool, or something is "restoring" either of those from backup, that could explain the rollback of your win count.

Or, if something is preventing the game from writing into the registry or into the specific file, then the game keeps counting as long as you play, but when you quit it, the file doesn't get written, and you are back to the previous count.

[Radene]

Saw it happen yesterday when my girlfriend played it. What it looked like was, she was up to 8 wins, next one took her down to 1, we were both dumbfounded, but after she won another, she was up to 9.

So it still "skipped" one win, but at least it didn't reset them entirely.

Also she was playing via family share on her PC, from my account, if that is relevant.

[Caramon]

Alcator の投稿を引用：

Caramon の投稿を引用：

An antivirus or lack of admin privileges is resetting our Sigmar's win count?. Come on, mate, give me a break.

I don't know where the game stores wins - it could be doing it in a file, or in the system registry. Those are basically the only two options. So, if some antivirus, backup tool, or something is "restoring" either of those from backup, that could explain the rollback of your win count.

Or, if something is preventing the game from writing into the registry or into the specific file, then the game keeps counting as long as you play, but when you quit it, the file doesn't get written, and you are back to the previous count.

An antivirus doesn't restore files, it will only quarantine or delete them. A backup tool will always ask before overwriting a file with a more recent date. And if it was any of those cases (or the lack of admin permissions), it would happen all the time, not one game here and there.

Also, a win may be missed, but as we've all said above, it does not go back to the previous count, or to 1, but it doesn't display the full number of wins either.

Finally, I don't use an antivirus, I do my backups with rsync from a linux machine, and I (sadly) play with an admin user in Windows, since way too many programmers really don't want to work extra and assume admin permissions, so limiting user permissions will make all of those programs break. So no, even if those were plausible, it's not what's happening here.

[Silence Webber]

Alcator, neither of your theories are consistent with what people are reporting.

In the first theory, people wouldn't be seeing their count reset to 1 each time this bug occurs. It would jump back to the last time the count saved or a backup was made, which would definitely not be 1 every time. It also wouldn't happen consistently at the time you get a win, unless the game is fetching the number to increment from disk every time, which wouldn't make sense. Logically the game should be using a in-memory value and only writing to disk to save while the game is running, not reading from disk every time it wants the value. The fact that exiting the game and reopening the game gets the count back (minus the win that caused the in-game count to reset) proves that it's not reading from disk except when opening the game. It also proves that when this bug presents itself, it stops writing the win count to disk.

In the second theory, you say the problem happens when you exit the game... But the bug being reported here is that the bug is happening upon winning a game, and it immediately presents itself in-game, and it fixes itself (although still loses your win) upon exiting and reopening... Meaning your theory doesn't even remotely match what people are reporting.

I don't understand why you're being hostile and blaming the users who are getting this bug. It's definitely the game's fault, not the player's fault.

It seems to me the game occasionally encounters an error when incrementing the win value that causes it to go to some default behavior and stop writing to disk at all. Given how widespread the bug is (myself and all my friends who play this game have encountered this bug at least once) I've got to think it's not user error or something machine-specific, and the bug shouldn't be hard to reproduce given how common it is. This bug is a particularly bad one because it punishes the player instead of rewarding them when they win. And it causes irrevocably lost progress. It should be a high priority to fix it.

[Alcator]

And this is why I asked, repeatedly, that someone actually show, instead of tell.

Apparently, you have decided that repeating a claim without any proof is going to help, so I'll leave you to it.

[Radene]

Alcator の投稿を引用：

And this is why I asked, repeatedly, that someone actually show, instead of tell.

Apparently, you have decided that repeating a claim without any proof is going to help, so I'll leave you to it.

A video isn't much more of a "proof" because if I wanted to ♥♥♥♥♥♥♥♥ you, or anyone, I could have edited "the proof" into that little corner so easily to fit exactly what I have said. I can even do it now, post festum.

But hey, you know better...