Infestation: The New Z

Infestation: The New Z

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NoRules Jan 21, 2019 @ 7:04am
Anti-cheat not work after last patch
I run launcher , than click PLAY and anti-cheat doesnt want to load and cant run game
Originally posted by goяetekz:
Originally posted by anayahoraciomicadiaz:
buenas tengo el mismo problema - tengo windows 8- sera q tengo q renobar mi windows al 8.1 o 10??
ayuda por favor


Please create a support ticket at playnewz.com/support

Someone can help you there.

thank you
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Showing 1-15 of 19 comments
TOPSCOUT Jan 21, 2019 @ 7:11am 
The same problem
Almeros Jan 21, 2019 @ 7:19am 
+
NoRules Jan 21, 2019 @ 7:54am 
0000.009 >_ [ Initializing... ]
0000.010 >_ [ Fetching game information... ]
0000.330 >_ [ Checking game files... ]
0000.627 >_ [ Checking for updates... ]
0001.553 >_ update needed: FacClient.dll, 7001080 bytes
0001.554 >_ update needed: FacSvc.exe, 5624824 bytes
0001.555 >_ update needed: FacDrv.sys, 3277888 bytes
0001.568 >_ [ Starting Service... ]
0001.575 >_ svc ctrl err: Failed to start service: [0x2] The system cannot find the file specified.

0001.576 >_ Cannot start service from 'C:\Users\ro6\AppData\Roaming\FAC\TheNewZ\FacSvc.exe'
goяetekz Jan 21, 2019 @ 8:47am 
If you have the error "FAC: Updated needed Code 3" then restart your steam/game and it will work then. It has something to do with your anti-cheat version.
ZUCHA Jan 22, 2019 @ 2:07am 
I have this problem already for a long time....when i press PLAY anticheat starts to load and than it dissapeares, and nothing happenes, game wont launch....i had this problem be4 this new patch and nothing has changed now....they won't fix it
goяetekz Jan 22, 2019 @ 5:39am 
Originally posted by ZUCHA:
I have this problem already for a long time....when i press PLAY anticheat starts to load and than it dissapeares, and nothing happenes, game wont launch....i had this problem be4 this new patch and nothing has changed now....they won't fix it

Have you tried making a support ticket and asking for help there ?

Playnewz.com/support
ZUCHA Jan 22, 2019 @ 6:12am 
Originally posted by goretekz:
Originally posted by ZUCHA:
I have this problem already for a long time....when i press PLAY anticheat starts to load and than it dissapeares, and nothing happenes, game wont launch....i had this problem be4 this new patch and nothing has changed now....they won't fix it

Have you tried making a support ticket and asking for help there ?

Playnewz.com/support

Yes....and they told me to contact Fredaikis....i wrote him and he told me Windows Server OS doesnt support games, which i am using....though, i have 800 hours in this game and i've been using same OS all the time!!! so suddenly this anticheat decides to not support my OS?! they been ruinin this game for their users with their patches
Silenterror Jan 24, 2019 @ 9:24am 
Originally posted by ZUCHA:
Originally posted by goretekz:

Have you tried making a support ticket and asking for help there ?

Playnewz.com/support

Yes....and they told me to contact Fredaikis....i wrote him and he told me Windows Server OS doesnt support games, which i am using....though, i have 800 hours in this game and i've been using same OS all the time!!! so suddenly this anticheat decides to not support my OS?! they been ruinin this game for their users with their patches

We support every windows above 8.1. So windows 8 and lower is not getting supported by the anticheat.
ZUCHA Jan 25, 2019 @ 6:02am 
Originally posted by Silenterror:
Originally posted by ZUCHA:

Yes....and they told me to contact Fredaikis....i wrote him and he told me Windows Server OS doesnt support games, which i am using....though, i have 800 hours in this game and i've been using same OS all the time!!! so suddenly this anticheat decides to not support my OS?! they been ruinin this game for their users with their patches

We support every windows above 8.1. So windows 8 and lower is not getting supported by the anticheat.

Windows Server 2012 R2 is practically Windows 8.1 though......also as i said i played this game about 800 hours, so it was supported be4...so why u had to change it now?
ZUCHA Jan 25, 2019 @ 6:05am 
probably i wont play it much anyways, i just wanted to remember old times when i was playin it with friends and had having much fun )) but still, it makes me mad that i want to play it and i cant :D
...::pLaY::... Feb 15, 2019 @ 3:58am 
did u solve the problem? i have same problem
Roca Jun 10, 2019 @ 10:36am 
buenas tengo el mismo problema - tengo windows 8- sera q tengo q renobar mi windows al 8.1 o 10??
ayuda por favor
Last edited by Roca; Jun 10, 2019 @ 10:36am
A developer of this app has indicated that this post answers the original topic.
goяetekz Jun 10, 2019 @ 11:19am 
Originally posted by anayahoraciomicadiaz:
buenas tengo el mismo problema - tengo windows 8- sera q tengo q renobar mi windows al 8.1 o 10??
ayuda por favor


Please create a support ticket at playnewz.com/support

Someone can help you there.

thank you
76561198808568049 Sep 22, 2019 @ 1:27am 
to same problem
goяetekz Sep 22, 2019 @ 4:52am 
Originally posted by merhod13:
to same problem

Please create a support ticket at

Playnew.com/support

Someone can help you there

Thank you
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Date Posted: Jan 21, 2019 @ 7:04am
Posts: 19