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Well, sit down near this fire, stranger, I will tell you, why.
Chapter One: BHVR-heads.
The development was closed because nobody want to buy and play in this game, but it's a usual thing for EA-games. It's just BHVR thought that their great EA-game will be great as a AAA project and will make them tons of money, but it didn't (such a strange thing!).
Chapter Two: regular devs.
Paragraph one: community interaction.
In the days long gone there was a developer, who was playing this game more than any usual player, so he knew about balance and any thing that should be in a game (or shouldn't). Then other person came on his place, who wasn't playing the game and who was caring about salary more than about balance and stuff. So dev-team didn't knew what to do with balance.
Paragraph two: BHVR in a nutshell.
This game was promoted as a game where devs will listen to their community (spoiler: they didn't). Just as in DbD, devs wasn't listening to their community (us), ignored us and was caring only about their data (numbers), when 90% of players already told them what to do with balance.
Chapter Three: players.
Paragraph one: DbD-ers.
I don't want to insult anyone, the DG's community was grown from DbD's community, so we have a lot of good DG-players who are good in DbD, too. But we have a lot more cases when someone came from DbD and was complaining that this game is different. Even in steam reviews you still can find comments like "I have 2k hours in DbD, I came here, got owned by DbD-noobs, so this game is trash, I'm deleting" or something like that. It's not about DbD or it's community, it's about some particular "strange" players.
Paragraph two: "I'll be back"
Name of this paragraph can shortly describe what I mean. When the most unbalanced update was live, devs was silent for a huge amount of time (we had updates every two weeks mostly, and before every update we knew what it will bring to us, and in that case they was silent for 1.5 months or for 6 weeks). That was a period when game's online was even lower, than now. Game wasn't F2P yet so there was just a few new players, but old players abandoned the game with words like "I am going to play anything else before an update, I don't care, call me when update will come". We can't blame those buddies for that, game was pretty unbalanced at that moment, but when devs said that game can R.I.P., they came and started crying "Oh my DG I don't want you to die" like they was active players (they was, but in other games, not in our). To be fair, they have a bit of fault on their hands, too, because the game became dead cause of little numbers and they wasn't playing at all.
Paragraph three: I don't even know how to call it.
Should've call it "Toxic"
There was a lot of toxic players in game, who was playing on unbalanced characters, sand-bagging and spinning in front of you. I'm good as scav and medium as hunter, but I met such a salty survivors and hunters... They was good, but only with unbalanced builds -- if I catched one of them using something else (balanced) -- they was playing like p00pies. But I can imagine, how many players gave up on game because of them.
Conclusion
To be fair, 1/3 of that big message is a little joke about situation, but I described most killing points about this game (except of balance or updates or anything in game in particular, because everyone has his own mind about it). There is a lot more stuff that killed this game, but it's not for this message, because it can became a huge discussion. For example, I'm still think that LB, PT, insta-heals, drones, needle-numbers, turrets, AC, GL, SB are pretty cancerous (old players will understand me).
This game was promoted as a game where devs will listen to their community (spoiler: they didn't).
That's not entirely fair. They did listen to the community, it's just that they didn't know what to do with the feedback.
1) We wanted a Hunter that was easier to play. We got Veteran who was so over tuned that she became the best hunter by a long shot.
2) We wanted the End Reveal phase to go away, they did eventually do Harvest Your Exit even if it took them a long while.
3) People were complaining about being executed right away. They added forced mercy.
4) People were horrible at Hunter, they kept buffing and buffing them even when they didn't need it.
The devs were listening, it's just that they were panicking (either from the drop in player numbers or the higher ups wanting more money) and weren't taking the feedback well.
the other thing i feel the devs failed to notice is one half of the game was an fps. you cant balance around fps skills where one side dosent have a gun. it was clear people good at shooters were getting easy wins and those who wernt as good got stomped, how do you balance that?