The game crashes at the same moments (possible AMD cards issue)

[Spina]

The game crashes at the same moments (possible AMD cards issue)

[[RUS]CopperNiK 알렉산더]

Could anyone upload save after drama scene? I want to play further. I'm still crush after enter a school((((

[Demon Hunter]

Hope they fix it soon
https://hastebin.com/iwucunabey.vbs

[Greekgoris]

How could they release a game that crashes so much!?! I can't even get past the checkpoint of the prologue to at least save!

[Volk]

Originally posted by GrigorisAfou:

How could they release a game that crashes so much!?! I can't even get past the checkpoint of the prologue to at least save!

Poor graphic cards' fault (new engine too demanding for... Idk, no reason in my opinion).

[Greekgoris]

Originally posted by Volk:

Originally posted by GrigorisAfou:

How could they release a game that crashes so much!?! I can't even get past the checkpoint of the prologue to at least save!

Poor graphic cards' fault (new engine too demanding for... Idk, no reason in my opinion).

My graphics card is new and pretty powerful. RX 560 4 GB ( Gigabyte ).... Anyway ill try some other options or whatever the heck i can change... hopefully it will work

[[RUS]CopperNiK 알렉산더]

I just try drama scene in my old ♥♥♥♥ pc and it run without stop and lags. how is it be???? Old PC: Core 2 Duo E8500 3,16Gh+4Gb ddr2+geforce gtx275 with driver 342.01 published in 2016 year!!!! And on this pc i can run hella high on 1680*1050. Why 7670m couldn't do this? i think that problem in engine unity.

[SE Toby]

Originally posted by PFСын Рак 알렉산더:

I just try drama scene in my old ♥♥♥♥ pc and it run without stop and lags. how is it be???? Old PC: Core 2 Duo E8500 3,16Gh+4Gb ddr2+geforce gtx275 with driver 342.01 published in 2016 year!!!! And on this pc i can run hella high on 1680*1050. Why 7670m couldn't do this? i think that problem in engine unity.

Your GTX 275 is faster than your Radeon 7670m.

http://gpu.userbenchmark.com/Compare/Nvidia-GTX-275-vs-AMD-Radeon-HD-7670M/3261vsm7810

And your 7670m falls way way below the min spec card

http://gpu.userbenchmark.com/Compare/AMD-R7-250-vs-AMD-Radeon-HD-7670M/m8217vsm7810

[[RUS]CopperNiK 알렉산더]

Thanks for reply Inexorabilis [Разработчик]. Developer here))))
minimal:
ОС: Windows 7 or above (64-bit Operating System Required)
Процессор: Intel Core i3-2100 (3.1GHz) or AMD Phenom X4 945 (3.0GHz)
Оперативная память: 3 GB ОЗУ
Видеокарта: AMD Radeon R7 250 or NVIDIA Geforce GTX 650
DirectX: Версии 11
Место на диске: 14 GB

GTX 275 is under minimal specification and do not support directx 11. CPU too. Answer, that 275 better then 7670m is so predictable. This card must not support THIS Game! Is it a video driver problem? I just want to know why this Game freezes on radeon HD 7670M in one scene! Drama scene! I'm not alone in this question,

[Theo Magath]

Originally posted by Wisvi:

Originally posted by Krissinyan:

There was an Update but my game crashes everytime at the same moment again.In the drama club...

Developers said they'd fix crashes by Episode 2:LIS_butterfly:

When did they said that? Link me or it didn't happen

[miluiithil]

Originally posted by Ryuzaki:

Originally posted by Wisvi:

Developers said they'd fix crashes by Episode 2

When did they said that? Link me or it didn't happen

http://store.steampowered.com/news/externalpost/steam_community_announcements/3136051487766958375

[RSnider]

Originally posted by Wisvi:

Originally posted by Ryuzaki:

When did they said that? Link me or it didn't happen

http://store.steampowered.com/news/externalpost/steam_community_announcements/3136051487766958375

"a small number of users..." lol right.

[Pinkysaura]

"Your GTX 275 is faster than your Radeon 7670m. " ROFLMAO....

Almost a month after release and we're STILL having the same issue. Everyone notices that is a programming issue, and they're trying to justify their incompetence blaming our graphic cards.... So, my computer runs PUBG and cant run a stupid casual offline game LIFE IS STRANGE? C'mon.... That's REALLY stupid.

[Lord_Dracon]

Originally posted by Pinkysaur:

"Your GTX 275 is faster than your Radeon 7670m. " ROFLMAO....

Almost a month after release and we're STILL having the same issue. Everyone notices that is a programming issue, and they're trying to justify their incompetence blaming our graphic cards.... So, my computer runs PUBG and cant run a stupid casual offline game LIFE IS STRANGE? C'mon.... That's REALLY stupid.

My HD 5970 is faster than R7 250 in all GPU benchmark cards and I have these problems too.

And I've read reports of someone with an Intel HD 3000 that was able to run the entire game without problems. That's something like: "you cannot run the game if you card is below the minimum requirements, but if you card is really a lot bellow the minimum requirements, it's works".

Probably the game engine calls some GPU feature in the cutscenes that causes the crash. As the rest of the game works normally, developers should investigate at this point and remove this feature to make the game more compatible and less buggy.

[the linguini]

I got the update but it still crashes so early in the game. first when I try talking to Justin, and then in the cutscene with amber dragging chloe to that play rehearsal. on the very first day. and i can't get past that rachel scene at all.
I don't know what would help

[Obirzoe]

Originally posted by Rollrasen:

Originally posted by Inexorabilis:

Hey again everyone - We've compiled a list of all the cards that you've reported in this thread - here they are:

AMD card 757
HD 5000
HD 5700
HD 5770 with up-to-date software suite 15.7.1
HD 5800
HD 5970, 2 GB VRAM, Dual GPU, with CCC 15.11.1 Beta and no overclocks.
HD 6600/6700 6600M and 6700M Series.
HD 6670 AMD / ASUS ATI 6670 HD
HD 6800 series.
HD 6870
HD 7500M/7600M
HD 7670M 2B VRAM
HD 7690M
Radeon R7 M260

Regrettably, all of these cards fall below the minimum recommended GPU to run Before the Storm which is an AMD Radeon R7 250 (or NVIDIA Geforce GTX 650).

As such we can't actually provide support for problems arising out of cards that we previously recommended wouldn't be able to run the game.

That being said, we are willing to take a look at some of your DxDiag files to see if there is a common thread amongst the crashes and issues. The problems you're experiencing are most likely from running hardware below the minimum specifications, but if your DxDiags show us any issues that may be helped in some way, perhaps we may be able to offer advice.

As mentioned, we cannot guarantee anything at this point, but are willing to take a look. We won't be able to provide 1 to 1 support,and may only be able to provide general advice if possible.

Here's how to create a DxDiag that we can look into:

[Dxdiag]
1. Click Start > Type the following in the search box: dxdiag
2. Press the Return (Enter) key.
3. If you are asked to check if the 'drivers are digitally signed', click Yes.
4. Click the 'Save All Information' button and save the file to your desktop.
5. Open the Dxdiag.txt file and copy/paste its contents to https://hastebin.com
6. Save your Hastebin Dxdiag with Ctrl + S
7. Share your Hastebin URL in this thread.

https://hastebin.com/oxezoricow.tex

Don't think that it is graphic card related (concerning GPU power) since I managed to get past the door scene by selecting a different answer. First answer set with the door guy the top one made me crash and the left one made me not crash. Then I crashed in the last part about his boss -> "Who is your boss" made me crash while -> "bosses are dumb" (rough translation from me) made me pass and enter the barn. Maybe I am able to play now without problems hope this can be fixed in a hotfix.

I was able to play on my gaming pc with hella high settings till I had to find my Phone (game always crashed when I picked it up no matter what settings I used). Now I tried to get the game running on my girlfriends Laptop... and well I managed to get past the scene. Even the main menu lagged horribly (lowest settings) but I managed to pass the scene which crashes due to bad graphic card on my gaming PC (I can play Battlefield 1 and others). Now as I mentioned I could pass on my girlfriends potatoe laptop. Here is the DX-Diag link from her Laptop. I dont think that her graphic card is better than mine.

https://hastebin.com/bosinojuro.tex

My Gaming PC as menioned before: Radeon 5800HD
My Girlfriends Laptop: Intel HD Graphics

@ Devs I dont think that this graphic card is way more powerfull than mine right?

@Everyone if your game crashes you might wanna try it on an older and way weaker PC if you have one ready that might get you over crashing scenes and allow you to progress.