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I'm really sorry that it's happening.
If you can send me a letter from your email to contact@coldwild.com - I'll send a small diagnostics script. (much easier for me and you probably)
If you don't want to do this, we can try diagnosing the problem the following way (a bit harder):
Go To Library -> Right Click on the Game -> Pick "Properties" -> Local Files -> Browse Local Files
The game folder will open. In my case it is F:\software\Steam\steamapps\common\FrequentFlyer
In your case it will be something different.
If you are using windows 8+ - press the "Windows" key on your keyboard, type in "cmd", find and open Command Prompt
In command prompt, write:
1) F: (disk name where Steam is located)
2) cd "F:\software\Steam\steamapps\common\FrequentFlyer" (put the path inside the quotes)
3) frequentflyer.exe > log.txt 2>&1 (exactly this line)
log.txt file will appear in the game folder. You'll need to write the contents here or send it to me to contact@coldwild.com
Again, really sorry this is happening.