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World of Warships > FAQ & Support > Topic Details
Skakk Apr 20, 2023 @ 10:57pm
Port & Armoury Not Working??
Since yesterday, after the update, I cannot access the Armoury (stuck with black screen) and the Port gets stuck on the overview with only an option to go back.

Anyone else having this issue? Not seeing anyone report it yet, but pretty sure its tied into the update.

I'm on Windows 8 if the issue is OS specific.

Also myself and other team mates had desyncs in our last battle. Certain actions became unresponsive.
Last edited by Skakk; Apr 20, 2023 @ 11:00pm
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Originally posted by ex-Admiral:
Originally posted by Ripley:
Originally posted by WoWarships Admiral:
Please verify files integrity and if it doesn't help — contact Player Support.
There's a known issue that Armory and Dockyard don't work on some pretty old videocards, Support knows what to try in this case. And even if it's not your case — they should know better.

Windows 8 by itself should not cause problems AFAIK.
OK, can you please explain how my 1 year old graphics card makes your EU servers (forum, ingame content, etc.) go extremely slow? And how veryfing my game files make your servers work properly again?

Does anybody even read the previous posts?
Literally anything can happen in case of corrupted data files: https://youtu.be/0bgomwomhJ4
If your case is not because of old videocard — like i said it's still best to contact Player Support. BTW have you tried disabling/enabling in-game browser acceleration? https://steamcommunity.com/sharedfiles/filedetails/?id=2747469837
But sounds like there's something with your network, again in such case Support usually knows better than folks here on the Steam forum.

And i was answering OP's post.
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Showing 1-15 of 33 comments
Uncle64 Apr 20, 2023 @ 11:27pm 
No issue at all whit the game
But do one verify of your files, if you have mods installed remove them first

Sry for asking why W8?
Last edited by Uncle64; Apr 20, 2023 @ 11:27pm
#1
Skakk Apr 20, 2023 @ 11:35pm 
Originally posted by Uncle64:
No issue at all whit the game
But do one verify of your files, if you have mods installed remove them first

Sry for asking why W8?

Thanks for letting me know. Wanted to check if it was a common issue before verifying.

Why W8? Why not.
Windows 10 was sketchy as hell when I built my rig, due to privacy issues, and Windows 11 seems to be worse, along with pop ups/ads.
W8 does everything I want it to do.
#2
Uncle64 Apr 21, 2023 @ 12:10am 
Gl hope you get it to work

But I dont agree on that whit W8, since it is way slower then W10 and cant support other stuff
It is all up to you what you run
Last edited by Uncle64; Apr 21, 2023 @ 12:12am
#3
Ripley Apr 21, 2023 @ 12:18am 
I'm on Windows 10, Armory and Naval Battle don't open anymore.

Naval Battle loading forever.

Armory looks like it opened a browser window (with scrollable bars on the right and bottom), without loading any content.

Strange thing is, I'm pretty sure Armory worked yesterday after the update.

EDIT: But it looks like the forum of wows isn't working as well so the solution might be some server problems from wargaming which prevent loading the specific menues as well.
Last edited by Ripley; Apr 21, 2023 @ 12:22am
#4
Skakk Apr 21, 2023 @ 12:38am 
Originally posted by Ripley:
I'm on Windows 10, Armory and Naval Battle don't open anymore.

Thanks for letting us know.
So its not just me, and its not down to OS.

I also cant access Naval Battle screen.
Might be the location we are for which servers are down.
I am in Ireland, so probs connecting to Ireland/UK/Western Europe Servers.
#5
Ripley Apr 21, 2023 @ 12:46am 
Yep, I'm on EU as well.

And all the "in game" things work fine. I can play battles, use the equipment and commander menues. Only the stuff which is loaded browser based doesn't work. So I guess there can't be done anything to fix it but wait for the servers to be fixed.
Last edited by Ripley; Apr 21, 2023 @ 12:48am
#6
Skakk Apr 21, 2023 @ 1:02am 
Originally posted by Ripley:
Yep, I'm on EU as well.

And all the "in game" things work fine. I can play battles, use the equipment and commander menues. Only the stuff which is loaded browser based doesn't work. So I guess there can't be done anything to fix it but wait for the servers to be fixed.

Same as myself on what works and doesn't.

Will be logged off for a few hours, so will check again later in day, and validate files then if there is still an issue and no hotfix/msg from WarGaming.
#7
Uncle64 Apr 21, 2023 @ 1:33am 
Use the WG checker tool from their home page if the issue persist after you have done the verify
And if needed do send in one support ticket
#8
sneakybass Apr 21, 2023 @ 1:44am 
Originally posted by Skakk:
Since yesterday, after the update, I cannot access the Armoury (stuck with black screen) and the Port gets stuck on the overview with only an option to go back.

Anyone else having this issue? Not seeing anyone report it yet, but pretty sure its tied into the update.

I'm on Windows 8 if the issue is OS specific.

Also myself and other team mates had desyncs in our last battle. Certain actions became unresponsive.
Windows 8 is dam near unsupported I also lost direct x. I was also getting warnings or pop ups saying windows 8 was thru I though this year. I had to go to windows ten to play some of the newest games. Computer runs so much better loads up faster and better I wish I had done It a few years back .. You may have to reinstall game and try again and if that don't work get your pc updated. I hope you get It running Skakk..........
Last edited by sneakybass; Apr 21, 2023 @ 1:47am
#9
the evil one Apr 21, 2023 @ 3:03am 
I get it all the time after updates but luckily it clears up after a few log ins
#10
ex-Admiral Apr 21, 2023 @ 3:30am 
Please verify files integrity and if it doesn't help — contact Player Support.
There's a known issue that Armory and Dockyard don't work on some pretty old videocards, Support knows what to try in this case. And even if it's not your case — they should know better.

Windows 8 by itself should not cause problems AFAIK.
Last edited by ex-Admiral; Apr 21, 2023 @ 3:31am
#11
Ripley Apr 21, 2023 @ 4:19am 
Originally posted by WoWarships Admiral:
Please verify files integrity and if it doesn't help — contact Player Support.
There's a known issue that Armory and Dockyard don't work on some pretty old videocards, Support knows what to try in this case. And even if it's not your case — they should know better.

Windows 8 by itself should not cause problems AFAIK.
OK, can you please explain how my 1 year old graphics card makes your EU servers (forum, ingame content, etc.) go extremely slow? And how veryfing my game files make your servers work properly again?

Does anybody even read the previous posts?
Last edited by Ripley; Apr 21, 2023 @ 4:23am
#12
sneakybass Apr 21, 2023 @ 5:19am 
Originally posted by WoWarships Admiral:
Please verify files integrity and if it doesn't help — contact Player Support.
There's a known issue that Armory and Dockyard don't work on some pretty old videocards, Support knows what to try in this case. And even if it's not your case — they should know better.

Windows 8 by itself should not cause problems AFAIK.
Nice to see you In here Admiral ,can I ask a question when will the new camos for Yamato and N.C And Roon appear In game ,even a another light house would be nice with ships that are hidden away. How about selling perm camos once or twice a year just for a few days ,their are a few I would love to buy some day before I die.
#13
ex-Admiral Apr 21, 2023 @ 6:27am 
Originally posted by sneakybass:
Originally posted by WoWarships Admiral:
Please verify files integrity and if it doesn't help — contact Player Support.
There's a known issue that Armory and Dockyard don't work on some pretty old videocards, Support knows what to try in this case. And even if it's not your case — they should know better.

Windows 8 by itself should not cause problems AFAIK.
Nice to see you In here Admiral ,can I ask a question when will the new camos for Yamato and N.C And Roon appear In game ,even a another light house would be nice with ships that are hidden away. How about selling perm camos once or twice a year just for a few days ,their are a few I would love to buy some day before I die.
Sorry, can't say, wait for announcements please.
#14
The author of this thread has indicated that this post answers the original topic.
ex-Admiral Apr 21, 2023 @ 6:31am 
Originally posted by Ripley:
Originally posted by WoWarships Admiral:
Please verify files integrity and if it doesn't help — contact Player Support.
There's a known issue that Armory and Dockyard don't work on some pretty old videocards, Support knows what to try in this case. And even if it's not your case — they should know better.

Windows 8 by itself should not cause problems AFAIK.
OK, can you please explain how my 1 year old graphics card makes your EU servers (forum, ingame content, etc.) go extremely slow? And how veryfing my game files make your servers work properly again?

Does anybody even read the previous posts?
Literally anything can happen in case of corrupted data files: https://youtu.be/0bgomwomhJ4
If your case is not because of old videocard — like i said it's still best to contact Player Support. BTW have you tried disabling/enabling in-game browser acceleration? https://steamcommunity.com/sharedfiles/filedetails/?id=2747469837
But sounds like there's something with your network, again in such case Support usually knows better than folks here on the Steam forum.

And i was answering OP's post.
#15
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World of Warships > FAQ & Support > Topic Details
Date Posted: Apr 20, 2023 @ 10:57pm
Posts: 33

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