World of Warships

World of Warships

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WG_mngmnt  [geliştirici] 27 Kas 2017 @ 1:46
Update Problem
If you've encountered trouble downloading the client update, follow the steps below to perform an integrity check:

Go to Steam library > World of Warships. Right click and select Properties.
Go to Local Files > Verify integrity of the game files.
Please wait to the end of the Integrity check. If any corrupted files are found, respective system message will appear.

You are also advised to enable automatic updates in the game's Properties.

I've just downloaded my client update but I'm still playing an old version. How can I fix that?
New game version will become fully available in some time after client update download. The client update is separate from server update. Whereas you download the client as soon as it becomes available, the servers need time to update in each region.

You can check the update schedules here:
NA: http://na.wargaming.net/support
EU: http://eu.wargaming.net/support
Asia: http://worldofwarships.asia
CIS: http://worldofwarships.ru

If it doesn’t help, please contact our Support Center. Here’s a quick guide how to do it: http://steamcommunity.com/app/552990/discussions/0/1486613649680813328/.

Thank you for your cooperation and sorry for any inconvenience caused.
En son WG_mngmnt tarafından düzenlendi; 27 Kas 2017 @ 1:48
İlk olarak gönderen kişi: ex-Admiral:
Let me please clarify this situation.

It's connected with the technical peculiarities of downloading updates in Steam.

During the update Steam updater starts downloading deltas of the current version of the game client and creates a copy of each changed file.

They are located in the folder \steamapps\downloading\552990\ and in case of WoWS we have pretty big files in the \World of Warships\res_packages\ folder – 160 files, 57 GB (24 of them are bigger than > 0.5 GB), many of which get changed with each update.

And when it's done, it replaces the original files with patched ones.

Also, if during updating Steam updater detects that any files were changed or somehow corrupted – it's forced to recover them first because otherwise it's not possible to apply deltas to them correctly. (This is not a normal case, but still happens to some users for no clear reason. That's why sometime it looks like Steam is making several successive updates)

So it takes as much temporary space as all changed files combined, and takes quite a bit of time as well on regular HDDs. The download size of the updates in Steam are usually not much bigger than for WGC, but this happens too in some cases. But the main issue why it takes so long (and requires a lot of temporary space) to update Steam game version is explained above.

Unfortunately right now there are no settings available either for developers or users to skip this step, even though it's not needed for a client-server game – in case of failed update older game version is unplayable anyway.

We could reduce the size of the update if by bringing Wargaming Game Center (WGC) updater to Steam: Steam would only download WGC files and WGC would perform the updates.

However, such solution would bring a few significant disadvantages:
  • It won't be possible to use Steam data servers, so the speed would be lower, especially for some countries.
  • Non-native experience, the game would not auto-update, would need to be updated on launch, unless we also force our own auto-updater running in the background, which would be annoying and invasive.
  • This will create additional steps in launching the game for our players.
We don't believe we should force such experience, so we're still working together with Valve on solving the issue. It is a complex problem, because it affects Steam globally. If ever Steam would implement the option allowing games to skip this step, that should completely cover this problem.

We could also change the file structure of the game client to resolve disk space issue, but that would be detrimental to the game's runtime speed, which is more important, and also would make supporting the game much more difficult, since currently we have unified builds for all platforms – there's only platform-specific runtime stuff differences but game data is the same. That said we'll be looking into Steam-specific build if it really shows overwhelming improvement, or maybe an adjusted universal build for all platforms which would offset the issue to a degree. However, such changes will require considerable time to validate, prepare and implement.

You may not notice that problem with other Steam games, because WoWS happened to have almost the worst possible combination of factors which amplify this problem — relatively frequent updates, big overall size and big files which often get changed together. For big single-player games with infrequent updates sometimes new data is added only as a new files overriding some older content — in which case the problem does not arise. Others don't pack game data into big packages. And F2P MMO often resort to pushing their own launcher and updater to Steam, partially because of this issue.

As an alternative solution, you can use WGC instead of Steam for the game. If you have linked email address and password – you just use those to log in, otherwise you can still log in by choosing Steam icon above to login form, refer to the screenshot: https://steamcommunity.com/sharedfiles/filedetails/?id=2595867838
Remember and recheck the region you're choosing, the account is linked to one single region, so in case you make a mistake, you'll get message that there's no linked account on that region.

I hope it helps, and sorry for the inconvenience.
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42 yorumdan 16 ile 30 arası gösteriliyor
İlk olarak OJTA.senpai_CZ tarafından gönderildi:
hi if i want update game it will show me ERROR WRITING TO DISK what i should do ? :/
That's a tricky rare problem :( Not specific to this game.
Things i'd try:
• checking if there's enough free space
• checking files integrity: https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
• clearing download cache: https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F
• redownloading the game

Most advices from here also seems reasonable: https://www.drivereasy.com/knowledge/steam-disk-write-error-heres-the-fix/

It's probably \Steam\steamapps\appmanifest_552990.acf file got corrupted, in that case it's easier to redownload the game.
İlk olarak WoWarships Admiral tarafından gönderildi:
İlk olarak OJTA.senpai_CZ tarafından gönderildi:
hi if i want update game it will show me ERROR WRITING TO DISK what i should do ? :/
That's a tricky rare problem :( Not specific to this game.
Things i'd try:
• checking if there's enough free space
• checking files integrity: https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
• clearing download cache: https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F
• redownloading the game

Most advices from here also seems reasonable: https://www.drivereasy.com/knowledge/steam-disk-write-error-heres-the-fix/

It's probably \Steam\steamapps\appmanifest_552990.acf file got corrupted, in that case it's easier to redownload the game.
okay I try it thank you
My game is failing to do the independence mission of September 7th in Brazil...The mission is stuck, I can't do the mission to win the Brazilian imperial flag.
Bang up job on the update. Fire button works about 70% of the time now....and the waypoint setting works about 25% and can not end game without going to task manager and shutting it down.
İlk olarak SPUDS Man tarafından gönderildi:
Bang up job on the update. Fire button works about 70% of the time now....and the waypoint setting works about 25% and can not end game without going to task manager and shutting it down.
Please create a ticket to Player Support
İlk olarak MadMax tarafından gönderildi:
My game is failing to do the independence mission of September 7th in Brazil...The mission is stuck, I can't do the mission to win the Brazilian imperial flag.
What do you mean? Are you playing tier 5+ ship?
game does NOT update even after via the suggested fix from WG_mngmnt [developer] Nov 27, 2017 @ 2:46am Update Problem ... remains stuck even after 5 hours of rebooting and going into property files ... frustrating for those wanting to play the Game ...
After the update,I can't buy things from the store
İlk olarak COYG!!! tarafından gönderildi:
After the update,I can't buy things from the store
Check that Steam overlay is enabled for the game and that it actually opens. If that's not the case — please contact Player Support.
Bu uygulamanın bir geliştiricisi bu gönderiyi asıl konuya bir yanıt olarak işaretledi.
Let me please clarify this situation.

It's connected with the technical peculiarities of downloading updates in Steam.

During the update Steam updater starts downloading deltas of the current version of the game client and creates a copy of each changed file.

They are located in the folder \steamapps\downloading\552990\ and in case of WoWS we have pretty big files in the \World of Warships\res_packages\ folder – 160 files, 57 GB (24 of them are bigger than > 0.5 GB), many of which get changed with each update.

And when it's done, it replaces the original files with patched ones.

Also, if during updating Steam updater detects that any files were changed or somehow corrupted – it's forced to recover them first because otherwise it's not possible to apply deltas to them correctly. (This is not a normal case, but still happens to some users for no clear reason. That's why sometime it looks like Steam is making several successive updates)

So it takes as much temporary space as all changed files combined, and takes quite a bit of time as well on regular HDDs. The download size of the updates in Steam are usually not much bigger than for WGC, but this happens too in some cases. But the main issue why it takes so long (and requires a lot of temporary space) to update Steam game version is explained above.

Unfortunately right now there are no settings available either for developers or users to skip this step, even though it's not needed for a client-server game – in case of failed update older game version is unplayable anyway.

We could reduce the size of the update if by bringing Wargaming Game Center (WGC) updater to Steam: Steam would only download WGC files and WGC would perform the updates.

However, such solution would bring a few significant disadvantages:
  • It won't be possible to use Steam data servers, so the speed would be lower, especially for some countries.
  • Non-native experience, the game would not auto-update, would need to be updated on launch, unless we also force our own auto-updater running in the background, which would be annoying and invasive.
  • This will create additional steps in launching the game for our players.
We don't believe we should force such experience, so we're still working together with Valve on solving the issue. It is a complex problem, because it affects Steam globally. If ever Steam would implement the option allowing games to skip this step, that should completely cover this problem.

We could also change the file structure of the game client to resolve disk space issue, but that would be detrimental to the game's runtime speed, which is more important, and also would make supporting the game much more difficult, since currently we have unified builds for all platforms – there's only platform-specific runtime stuff differences but game data is the same. That said we'll be looking into Steam-specific build if it really shows overwhelming improvement, or maybe an adjusted universal build for all platforms which would offset the issue to a degree. However, such changes will require considerable time to validate, prepare and implement.

You may not notice that problem with other Steam games, because WoWS happened to have almost the worst possible combination of factors which amplify this problem — relatively frequent updates, big overall size and big files which often get changed together. For big single-player games with infrequent updates sometimes new data is added only as a new files overriding some older content — in which case the problem does not arise. Others don't pack game data into big packages. And F2P MMO often resort to pushing their own launcher and updater to Steam, partially because of this issue.

As an alternative solution, you can use WGC instead of Steam for the game. If you have linked email address and password – you just use those to log in, otherwise you can still log in by choosing Steam icon above to login form, refer to the screenshot: https://steamcommunity.com/sharedfiles/filedetails/?id=2595867838
Remember and recheck the region you're choosing, the account is linked to one single region, so in case you make a mistake, you'll get message that there's no linked account on that region.

I hope it helps, and sorry for the inconvenience.
I get a critical error message during start sequence. Support link takes me to the Russian support site. Any help
i am trying to start the game after new year day and nothing happens. The initialization screen continues running and them a message "connection problem" appears. I don´t know what is happening here. If someone could help me i aprecciate.
İlk olarak Carlão tarafından gönderildi:
i am trying to start the game after new year day and nothing happens. The initialization screen continues running and them a message "connection problem" appears. I don´t know what is happening here. If someone could help me i aprecciate.
Can you connect with the standard client from Wargaming?
Ever since the update, I got graphics artifacts despite them not appearing 3 days prior.
İlk olarak Steel Venom tarafından gönderildi:
Ever since the update, I got graphics artifacts despite them not appearing 3 days prior.
And first thing you did is checking files integrity and updating videocard driver, correct?
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