Account Deleted?

[AttemptedHorseTTV]

I've had a Wargaming account for a couple years now, yet when WoW was released to Steam, my account e-mail doesnt work. It doesn't even work in the Wargaming app. Just wondering if anyone elses is doing the same thing. Also I created a new account with the same exact login info and Wargaming didn't say the account was taken.

[ApricotBar]

Apparently you can't use your old account on steam.

If you wish to use your old account, continue to use the origional client.

[AttemptedHorseTTV]

Originally posted by JimMoriarty6:

Apparently you can't use your old account on steam.

If you wish to use your old account, continue to use the origional client.

I understand that and you can copy and paste files to change that, but i'm saying I cant even log into the Wargaming client. Even on the website it said my account does't exist.

[ApricotBar]

Originally posted by Attemptedhorse:

Originally posted by JimMoriarty6:

Apparently you can't use your old account on steam.

If you wish to use your old account, continue to use the origional client.

I understand that and you can copy and paste files to change that, but i'm saying I cant even log into the Wargaming client. Even on the website it said my account does't exist.

Oh, that is strange.

I suggest contacting their offical support, it seems like somthing has gone wrong on their end, or they've patched the steam version to no longer allow the file swapping trick.

I'm still downloading it, and I plan to use my old account. I will let you know if mine works.

[LuckyStrikes]

I had this happen a long while back when trying to briefly return to Warcraft after a few years. The account had been hacked and the log in information changed. Hopefully Wargaming Support is as quick and helpful as Blizzard was then. Good luck!

[AttemptedHorseTTV]

Originally posted by LuckyStrikes:

I had this happen a long while back when trying to briefly return to Warcraft after a few years. The account had been hacked and the log in information changed. Hopefully, Wargaming Support is as quick and helpful as Blizzard was then. Good luck!

Alright thank you!

[AttemptedHorseTTV]

Originally posted by JimMoriarty6:

Originally posted by Attemptedhorse:

I understand that and you can copy and paste files to change that, but i'm saying I cant even log into the Wargaming client. Even on the website it said my account does't exist.

Oh, that is strange.

I suggest contacting their offical support, it seems like somthing has gone wrong on their end, or they've patched the steam version to no longer allow the file swapping trick.

I'm still downloading it, and I plan to use my old account. I will let you know if mine works.

Ok thanks for the info. Yeah I poured hours of time getting into the game. Not a single dollar spent on this game so it's a little better.

[Elite911]

Hello,

We never delete accounts unless requested by the user who owns the account, and to even get their account deleted they would be required to provide proof of ownership.

If your account has been compromised, you should have received an email that you used the account on saying if there were any changes, such as name, password, email, etc.

Please try reset your password from this page: https://wargaming.net/personal/password_reset/new/

If you are unable to, submit an anonymous email to Wargaming.net here to have your account recovered: https://wargaming.net/support/tickets/create/anonymous

Also, I highly recommend enabling 2FA on your account for increased security.