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could you, by any chance, be using a laptop/notebook?
If so, have you made sure it's using your "good" GPU instead of the probably more than crappy onboard card most of those come with? :)
Usually that happens often with such devices.
If that doesn't apply to you, we'd need your DxDiag please in order to further investigate this issue.
You can send your dxdiag file, by creating a ticket with the customer support.
You can find links to the support sites here:
http://steamcommunity.com/app/550900/discussions/0/1327844097112524885/
Best,
CM CryoBunny
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