Bug Reporting Info

[goodnews]

Thanks for taking the time to report a bug!

The best way to submit a report is through the form on art of rally's website - please head over to http://artofrally.com/ and click the blue button on the right side of the page

We will need the information below:

1) Description of the Bug

2) Steps to Reproduce the Bug

3) Player.log & crash.dmp file (if it exists)

• Windows:
  C:\Users\username\AppData\LocalLow\Funselektor Labs\Art of Rally\Player.log
  
• Mac:
  ~/Library/Logs/Funselektor Labs\Art of Rally/Player.log (you need to un-hide the Library folder in your home directory)
  
• Linux:
  ~/.config/unity3d/Funselektor Labs\Art of Rally/Player.log

4) If possible, please provide videos and/or screenshots

[bogie_inbound]

Publicado originalmente por funselektorlabs:

Publicado originalmente por bogie_inbound:

1. Description
All unlocked items in game are being reset. This includes cars, liverys, and free roam maps/collectables. The only thing remaining are achievements and career mode progress. Unfortunately would have to redo each year's stages and unlock cars again.

My game is installed via Steam. When opening it via the Steam app, it runs as expected.

2. Reproducing
Very easy, this happens when opening the game outside of the Steam app using the Spotlight feature on Mac (CMD+Space).

Ive tried to uninstall and reboot my computer, but the effect is persistent. Would love any help on restoring my unlocked items!

We're not sure what to do here as it's Mac running Steam games. Can you run it from the steam client from now on as it may not be initializing steam properly which will block saves.

Hi Ya'll, unfortunately this has happened again. This time I did not open it via the Cmd+Space menu. I have saved both Previous log and current log in hopes that you will find the cause. Its like going prestige in Call of Duty without any of the medallions. :(

Ill be sending them over email.

[Letters]

When using Ubuntu 20.04 LTS, the people in game will not render with any texture: they are completely black and they do not move/interact at all with the car.

[Weasel]

Hi!
I'm trying to use Logitech Driving Force GT wheel in a game but without success. Player.log reports:

HIDE EVERYTHING
Load local leaderboards
Rewired found 2 joysticks attached.
[0] Joystick: Driving Force GT
Hardware Name: Driving Force GT
GUID: 00000000-0000-0000-0000-000000000000
Is Recognized: No
Is Assigned: Yes
[1] Joystick: Sony DualShock 4
Hardware Name: Wireless Controller
GUID: cd9718bf-a87a-44bc-8716-60a0def28a9f
Is Recognized: Yes
Is Assigned: Yes
Initing FreeroamSceneManager
Game Introduction Object Exists
Instantiated Car: Car_Mini
originalGearShiftTime not initialized, waiting for setup to load 
(Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)

I did not found any controller definition I can alter to support this device.
Maybe is it possible to provide external mapping/configuration for controllers?

lsubs reports:
Bus 002 Device 009: ID 046d:c29a Logitech, Inc.

Regards
Weasel

[MrZombielike]

Every time i try to tab out of the game not only the game crashes but also makes my pc freeze and i need to reset my pc

[tolja]

Steam cloud fails to work properly on linux with case-sensitive file system.
Two directories get created under ~/.config/unity3d/Funselektor Labs/, named "Art of Rally" and "art of rally". Because of this, no saves get uploaded to the cloud on linux.
I was able to remedy the issue by symlinking "Art of Rally" to "art of rally", but to fully patch the issue either one needs to be used in code consistently.
Windows doesn't suffer from this issue since NTFS is case-insensitive.

[tolja]

Menu text is not readable when using very low resolutions like 640x400.

[vipersan]

1. small texture bugs

2. select free roam, Norway and Japan, drive arround the corners shown in videos below and you should see some textures coming through road.

3. does not exist

4. video Norway: https://youtu.be/M3nNk_HaKmk and video Japan: https://youtu.be/Z4MhTl8763c

[Spooks]

I just logged on today and wanted to play some art of rally but it went back to the very beginning of the game as if i was playing it for the first time. Thankfully, I have only been playing for a few days but does anyone know how to prevent it from happening in the future.

One different thing I did to launch it from the usual was that this was the second time I launched it from big picture mode on steam because I finally got a controller hooked up. Also, I play on mac. Not catalina though, I think I use Mojave

Thanks for any help.

[Velvet Torpedo]

I have to use task manager to exit the game, when I exit the game from the menu it hangs

[Kuhler Män]

I've played Art of Rally on 2 devices and while my progress carried over from my desktop to my laptop the unlocks I got(1992 onwards) on my laptop didn't carry back over and every season I finished only gets a white star instead of a gold one
https://imgur.com/a/4bfxVVu

Edit: (3mins later) Now despite being previously available the unlocks(after 1992) are gone on both devices with group a season wins not properly registered

[Zibob]

1) Resolution since launch has not been as high as it was in the Beta

2) Play an earlier release on a less than common resolution and then play the release version

3) Not sure the logs matter

4) Screenshots Before fullscreen 2048x1536:
https://steamuserimages-a.akamaihd.net/ugc/1665732659582159678/812C3B45EEA57044DA4AF4920290A844E131DE79/

After fullscreen 1920x1200 blackbarred to fit on the 2048x1536 screen:
https://steamuserimages-a.akamaihd.net/ugc/1666861519181767072/BA389E5E9855E152374E27E8200EAC4233E9CBFB/