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I've played a ton of both these games on the Xbox, and am using the microphone which connects to the controller. Kinda sucks L4D2 doesn't automatically map the existing Xbox controls for me so I could easily test and decide which I prefer- mouse & kb, or gamepad.
Go into game as normal in game either hit start key on gamepad or esc key from there options/mouse & keyboard. disable gamepad & re enable go back into game & hey presto everything works. worked for me.
Any other suggestions from anybody else?
can i ask are u using a microsoft xbox controller?????
solution- started the game, hit escape to skip the cinematics THEN enabled the gamepad. works fine now.
Try this video
https://www.youtube.com/watch?v=RjyYgTYU44c
It worked for me.
Step 2:quit the game
Step 3: start the game and presse start with contrôller(it Will automatically activate back you pressing start)