Crashlog?

[Pistol Mags]

My game crashes sometimes. Is there a way to see why my game crashed? Payday 2 has a crash log I can easily access and identify why my game crashed. I noticed there's some files in the L4D2 folder that shows when the game crashed, but I can't open them and they are .mdmp. Even after searching google, steam forum and l4d guides I'm not getting any answers.

[Zombie Tsunami]

Originally posted by Pistol Mags:

My game crashes sometimes. Is there a way to see why my game crashed? Payday 2 has a crash log I can easily access and identify why my game crashed. I noticed there's some files in the L4D2 folder that shows when the game crashed, but I can't open them and they are .mdmp. Even after searching google, steam forum and l4d guides I'm not getting any answers.

go into Computer Management
highlight the items i have marked with a red dot on the left and look at the logs on the right.
take note of when your game crashed and pay attention to the times listed on the right.
http://imgur.com/N2kUql2

also if you want to post your mdmp file so i can download it i can open it for you and post it here if you want.

[Pistol Mags]

I looked through all the items you highlighted and I couldn't find anything related to the game. When I looked at the date which the game crashed there was still nothing.

I uploaded my last three crashes if you want to take a look at them: http://www.filedropper.com/l4d2crashes

Let me know if the link doesn't work and I'll upload it somewhere else.

Some more info: Yes, I use mods. I have a lot of mods. I played this months ago with lots of mods and the game was completely fine. I mostly just have re-skins and HD mods, then I stopped playing for months and now I came back to the game to play again. I haven't touched the game since and I left it in the same state as when I played it before.

My game doesn't crash all the time. I can join almost all campaign games. The game crashes or freezes mostly when I try to join a versus server where sometimes it loads 60% and stops there forever. If I'm lucky I can join a versus game just fine and play like before. I think the reason for the crashes and loading freezes could be caused because some mods either got updated or removed from the workshop when I wasn't playing.

[Zombie Tsunami]

Originally posted by Pistol Mags:

I looked through all the items you highlighted and I couldn't find anything related to the game. When I looked at the date which the game crashed there was still nothing.

I uploaded my last three crashes if you want to take a look at them: http://www.filedropper.com/l4d2crashes

Let me know if the link doesn't work and I'll upload it somewhere else.

Some more info: Yes, I use mods. I have a lot of mods. I played this months ago with lots of mods and the game was completely fine. I mostly just have re-skins and HD mods, then I stopped playing for months and now I came back to the game to play again. I haven't touched the game since and I left it in the same state as when I played it before.

My game doesn't crash all the time. I can join almost all campaign games. The game crashes or freezes mostly when I try to join a versus server where sometimes it loads 60% and stops there forever. If I'm lucky I can join a versus game just fine and play like before. I think the reason for the crashes and loading freezes could be caused because some mods either got updated or removed from the workshop when I wasn't playing.

it could be some of the HD mods. hard to tell, if i were you i'd disable all the mods
refresh your steam files, veify your game cache and play an official map on an offiical server and see if that clears up the problem. if so, it's probably one of your mods.
i'll take a look and post your latest mdmp file here.

[Pistol Mags]

If the crashlog doesn't help at all, then yes I'll I'll have to disable mods one by one (Yes, all 220 of them..) until the crashing stops.

[Zombie Tsunami]

Originally posted by Pistol Mags:

If the crashlog doesn't help at all, then yes I'll I'll have to disable mods one by one (Yes, all 220 of them..) until the crashing stops.

whistles 220 of them? that's a lot.
do what suggest in the previous post
diable mods, refresh steam files verify game cache

here's your crash report. if you want to bundle the mdmp with the other reports and send steam a support ticket..
https://support.steampowered.com/kb_article.php?ref=1376-WTZN-9132


looks like (and i'm no expert) that tier0.dll and tier.dll are having problems.
there are also some entries that mention shader and materials which maybe pointing to your mods.
i'd do what i suggested in my previous post
it's probably not your computer or the tier files, it's probably to many mods.


Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\me\Desktop\left4dead2_assert_20160717192117_1.mdmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 8.1 Version 9600 MP (8 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Built by: 6.3.9600.18217 (winblue_ltsb.160124-0053)
Machine Name:
Debug session time: Sun Jul 17 11:21:18.000 2016 (UTC - 7:00)
System Uptime: 4 days 17:29:34.957
Process Uptime: 0 days 0:53:04.000
................................................................
................................................................
................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2754.1710): Unknown exception - code 00000000 (first/second chance not available)
eax=00000000 ebx=e7521040 ecx=00000000 edx=00000000 esi=e7520ff8 edi=e7521008
eip=77c2d04c esp=00c7b76c ebp=00c7b778 iopl=0 nv up ei pl nz na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000206
ntdll!NtGetContextThread+0xc:
77c2d04c c20800 ret 8
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************



DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT: (.ecxr)
eax=00c7caf8 ebx=6fcbd250 ecx=00000000 edx=00000000 esi=02aaab80 edi=00000000
eip=75a05b68 esp=00c7caf8 ebp=00c7cb50 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
KERNELBASE!RaiseException+0x48:
75a05b68 8b4c2454 mov ecx,dword ptr [esp+54h] ss:002b:00c7cb4c=ae8434ab
Resetting default scope

FAULTING_IP:
KERNELBASE!RaiseException+48
75a05b68 8b4c2454 mov ecx,dword ptr [esp+54h]

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 75a05b68 (KERNELBASE!RaiseException+0x00000048)
ExceptionCode: 00000000
ExceptionFlags: 00000001
NumberParameters: 0

DEFAULT_BUCKET_ID: APPLICATION_FAULT

PROCESS_NAME: left4dead2.exe

WATSON_BKT_PROCSTAMP: 451c4a19

WATSON_BKT_PROCVER: 9.15.779.0

WATSON_BKT_MODULE: KERNELBASE.dll

WATSON_BKT_MODSTAMP: 56e1b34d

WATSON_BKT_MODOFFSET: 15b68

WATSON_BKT_MODVER: 6.3.9600.18264

MODULE_VER_PRODUCT: Microsoft® Windows® Operating System

BUILD_VERSION_STRING: 6.3.9600.17415 (winblue_r4.141028-1500)

MODLIST_WITH_TSCHKSUM_HASH: 77317c718a4bfc2a8dda13df4f84dcb4a5aae4d9

MODLIST_SHA1_HASH: 0a1b078cafc914630596b7e269d92630a9eadc5e

APPLICATION_VERIFIER_FLAGS: 0

PRODUCT_TYPE: 1

SUITE_MASK: 784

DUMP_FLAGS: 18

DUMP_TYPE: 1

APP: left4dead2.exe

ANALYSIS_SESSION_HOST: ME

ANALYSIS_SESSION_TIME: 07-18-2016 10:27:01.0584

ANALYSIS_VERSION: 10.0.10586.567 amd64fre

THREAD_ATTRIBUTES:
BUGCHECK_STR: APPLICATION_FAULT

LAST_CONTROL_TRANSFER: from 6fc5960f to 75a05b68

STACK_TEXT:
00c7cb50 6fc5960f 00000000 00000001 00000000 KERNELBASE!RaiseException+0x48
WARNING: Stack unwind information not available. Following frames may be wrong.
00c7cb90 6fc576e7 2a2a2a2a 554f202a 464f2054 tier0+0x960f
00c7cc9c 6fc58e79 02aaab80 00c7cd10 04e60460 tier0+0x76e7
00c7ccb8 0cee86a5 02aaab80 00c7ccec 0cf2cc6f tier0+0x8e79
00c7ccc4 0cf2cc6f 02aaab80 f3610010 00c7cda0 materialsystem+0x386a5
00c7ccec 0cf31231 00c7cda0 00c7cd10 00000000 materialsystem+0x7cc6f
00c7cd70 0cee42bd 0919af88 0cee42bd 00c7cda0 materialsystem+0x81231
00c7ce00 0cee4554 00c7ce34 00c7ce30 00000000 materialsystem+0x342bd
00c7cf38 0cee48d5 0919af88 00c7cf58 0cee495e materialsystem+0x34554
00c7cf44 0cee495e 00000000 0000ffff 0000ffff materialsystem+0x348d5
00c7cf58 0cef8785 00000000 00080000 0cfc0340 materialsystem+0x3495e
00c7cf80 0cef9124 085270f0 063e39c0 00080000 materialsystem+0x48785
00c7cf9c 0ceee1e5 085270f0 063e39c0 00080000 materialsystem+0x49124
00c7cfbc 0f9ba201 fe10344c 063e39c0 00080000 materialsystem+0x3e1e5
00c7cfd4 0f9aa59b 00000006 00080000 00000000 stdshader_dx9+0x4a201
00c7cff4 0f9a8cd7 0fa07d60 077cad00 00000001 stdshader_dx9+0x3a59b
00c7d200 0f9ba0ac 077cad00 0cfa73b8 08f800c2 stdshader_dx9+0x38cd7
00c7d21c 0ceed5cc 077cad00 0cfa73b8 08f800c2 stdshader_dx9+0x4a0ac
00c7d240 0ceb400d 0fa07d60 077cad00 08f800c2 materialsystem+0x3d5cc
00c7d268 0ceb3c6d 433b1434 0f2a5521 00000000 materialsystem+0x400d
00c7d280 0f2a58f2 057d1520 433b1434 00000000 materialsystem+0x3c6d
00c7d4b8 0f2a9e08 057d1520 42a8b7f0 07facf00 studiorender+0x658f2
00c7d4e8 6cab63bc 057d1520 00000000 00000000 studiorender+0x69e08
00c7d508 6cabf8a5 00000409 3f5f5b9c 057d1520 datacache+0x63bc
00c7d690 6cabdf17 0cec0409 00000001 00000000 datacache+0xf8a5
00c7d6d8 6cabf286 00000000 3f5f5b9c 6caecf08 datacache+0xdf17
00c7d818 6cabf35e 00000409 00000000 00000001 datacache+0xf286
00c7d834 6cabf6ca 00000409 6caecf08 00000000 datacache+0xf35e
00c7d854 0fcc8446 00000409 6caecf08 ebcfa300 datacache+0xf6ca
00c7d874 0fcc8b30 ebcfa300 0000000d ebcfa300 engine+0xe8446
00c7da94 0fcccebf 00cfa300 1d6b5801 100111a8 engine+0xe8b30
00c7dcd0 0fccd0ab ebcfa300 00c7dcf0 00000042 engine+0xecebf
00c7dce4 0fdd060e 00c7dd08 00000010 6fc53d50 engine+0xed0ab
00c7dd8c 0fdd08cb 00c7dda4 ebce6900 6fc54770 engine+0x1f060e
00c7ddd4 0fca47c0 6fc53d50 0f930018 00000000 engine+0x1f08cb
00c7de38 0fc72725 00000000 00000000 00000001 engine+0xc47c0
00c7de74 0fd6b4e3 00000000 00000001 0f930018 engine+0x92725
00c7dea0 0fd6dd0d 00000001 00000004 1000f220 engine+0x18b4e3
00c7df08 0fd6e453 3b62ccb5 00000000 77c514fb engine+0x18dd0d
00c7df24 0fd7db4b 3b62ccb5 1000f220 00c7df4c engine+0x18e453
00c7df34 0fd7dc9f 3b62ccb5 00035a8b 4425aa47 engine+0x19db4b
00c7df4c 0fd7dd44 3b62ccb5 00c7dfa8 0fdda5a4 engine+0x19dc9f
00c7df58 0fdda5a4 3b62ccb5 00000000 10011518 engine+0x19dd44
00c7dfa8 0fdd8945 00000000 00000000 00000000 engine+0x1fa5a4
00c7e028 0fdd8a6f 00000003 00c7e058 00000000 engine+0x1f8945
00c7e0bc 0fdda084 2d3bcf17 71a98128 00c7e1bc engine+0x1f8a6f
00c7e0e4 71a78e9e 71a98128 00c7e110 71a78e9e engine+0x1fa084
00c7e31c 01041239 01040000 00000000 00d7459d launcher+0x8e9e
00c7f84c 010417ee 01040000 00000000 00d7459d left4dead2+0x1239
00c7f8dc 76257c04 feb39000 76257be0 ad1b3c7a left4dead2+0x17ee
00c7f8f0 77c4ab8f feb39000 ace07a36 00000000 kernel32!BaseThreadInitThunk+0x24
00c7f938 77c4ab5a ffffffff 77c2ffe4 00000000 ntdll!__RtlUserThreadStart+0x2f
00c7f948 00000000 01041841 feb39000 00000000 ntdll!_RtlUserThreadStart+0x1b


THREAD_SHA1_HASH_MOD_FUNC: 589279670ce9bd51cfdb8f9d57ab7708d73302b1

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: aef465233bf15ebe0607110220d81f2614503cbb

THREAD_SHA1_HASH_MOD: 106d69f5d30e8aeaf06fa2b417f2ebddeb2cca36

FOLLOWUP_IP:
tier0+960f
6fc5960f ?? ???

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: tier0+960f

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: tier0

IMAGE_NAME: tier0.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 572a3959

STACK_COMMAND: .ecxr ; kb

BUCKET_ID: APPLICATION_FAULT_tier0+960f

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT_tier0+960f

EXCEPTION_CODE_STR: 0

BUCKET_ID_OFFSET: 960f

BUCKET_ID_MODULE_STR: tier0

BUCKET_ID_MODTIMEDATESTAMP: 572a3959

BUCKET_ID_MODCHECKSUM: 47772

BUCKET_ID_MODVER_STR: 0.0.0.0

BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_

FAILURE_PROBLEM_CLASS: APPLICATION_FAULT

FAILURE_EXCEPTION_CODE: 0

FAILURE_IMAGE_NAME: tier0.dll

FAILURE_FUNCTION_NAME: Unknown

BUCKET_ID_FUNCTION_STR: Unknown

FAILURE_SYMBOL_NAME: tier0.dll!Unknown

FAILURE_BUCKET_ID: APPLICATION_FAULT_0_tier0.dll!Unknown

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/left4dead2.exe/9.15.779.0/451c4a19/KERNELBASE.dll/6.3.9600.18264/56e1b34d/0/00015b68.htm?Retriage=1

TARGET_TIME: 2016-07-17T18:21:18.000Z

OSBUILD: 9600

OSSERVICEPACK: 17415

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

OSPLATFORM_TYPE: x86

OSNAME: Windows 8.1

OSEDITION: Windows 8.1 WinNt SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2014-10-28 18:58:22

BUILDDATESTAMP_STR: 141028-1500

BUILDLAB_STR: winblue_r4

BUILDOSVER_STR: 6.3.9600.17415

ANALYSIS_SESSION_ELAPSED_TIME: 2b90d

ANALYSIS_SOURCE: UM

FAILURE_ID_HASH_STRING: um:application_fault_0_tier0.dll!unknown

FAILURE_ID_HASH: {5ef20f2c-79be-a122-d930-237547f7ae78}

Followup: MachineOwner
---------

0:000> .ecxr
eax=00c7caf8 ebx=6fcbd250 ecx=00000000 edx=00000000 esi=02aaab80 edi=00000000
eip=75a05b68 esp=00c7caf8 ebp=00c7cb50 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
KERNELBASE!RaiseException+0x48:
75a05b68 8b4c2454 mov ecx,dword ptr [esp+54h] ss:002b:00c7cb4c=ae8434ab

[Pistol Mags]

Wow that's a lot of information. I'll just do what you suggested however don't expect a response because I might just forget about the game and go play something else. Thank you for the help I wasn't expecting any helpful replies.

[Zombie Tsunami]

Originally posted by Pistol Mags:

Wow that's a lot of information. I'll just do what you suggested however don't expect a response because I might just forget about the game and go play something else. Thank you for the help I wasn't expecting any helpful replies.

no problem. not all of us are bad in L4D2 community.