Cant start L4D2

[Wolf.Im.Schafspelz]

Hey Guys,

when I click on "play" - a litte window opens, then it just abroats and the game does not open.
In my steam-game-list on the left side it stopts after it shows "scanning".
There is no black screen or anything else like this.
I can constantly restart it, there is no process running in background after clicking "play", this little window and "scanning".

1. I reinstalled the game (didnt help)
2. I checked the cache in the game options (didnt help)
3. Started the game as admin (didnt help)

Iam using Win10.

Have you any ideas about how to solve the problem?

Regards
Wolf

[Deadman]

I am having the exact same problem, Windows 10 here. I verified the game files, I deleted the Addons folder also. I can get the game to load if I click the exe directly from the games folder but it runs in insecure mode and I can't join VAC servers which is no good.

Event Viewer shows:

Faulting application name: left4dead2.exe, version: 0.0.0.0, time stamp: 0x572a3979
Faulting module name: KERNELBASE.dll, version: 10.0.10586.306, time stamp: 0x571afb9a
Exception code: 0xc00000fd
Fault offset: 0x000ad171
Faulting process ID: 0x2320
Faulting application start time: 0x01d1c736d274a6c2
Faulting application path: h:\program files (x86)\steam\steamapps\common\left 4 dead 2\left4dead2.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report ID: 35643c1e-0945-46ec-85b5-120e1ff28db2
Faulting package full name:
Faulting package-relative application ID:

and

Faulting application name: left4dead2.exe, version: 0.0.0.0, time stamp: 0x572a3979
Faulting module name: ntdll.dll, version: 10.0.10586.306, time stamp: 0x571afb7f
Exception code: 0xc00000fd
Fault offset: 0x00076c3a
Faulting process ID: 0xc34
Faulting application start time: 0x01d1c737762af825
Faulting application path: h:\program files (x86)\steam\steamapps\common\left 4 dead 2\left4dead2.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 4750778e-9710-40fb-8ce2-2b8035b4f101
Faulting package full name:
Faulting package-relative application ID:

[(/*◔ ◡ ◔*)/]

Hi

http://steamcommunity.com/app/550/discussions/0/357288572130620408/

[Deadman]

Thanks for your reply. I actually read that thread before posting here and the FASTPROX.DLL didn't help me. I have addons installed but they never caused a problem before. I have removed the addons folder in the Left 4 Dead 2 directory. Would that be enough to elimate addons as a cause of the problem?

[(/*◔ ◡ ◔*)/]

Not all addons cause that. Well, now, how is it ? Is it fixed ?

[Wolf.Im.Schafspelz]

Thanks for your Help.

When I start the game out of the Stream L4D2 Folder - the game does work now.
But then I get an "-Insecure error". This error is caused by bypassing stream.

That means the start problem still remains.

[(/*◔ ◡ ◔*)/]

This "-insecure error" happens for many reasons and among them : a useless addon. If ever you have pinned L4D2 to W10 launcher, remove it (or if you're using a L4D2 launcher). Then, Library > Right click on L4D2 > Properties > Create desktop shortcut.

Also, try to run Steam as administrator and run L4D2 directly from Steam.
Check if you have "-inscure" option set : Library > Right click on L4D2 > Properties > Set launch options, remove "-insecure".

If none of this works, try this : go to Library > Right click on L4D2 > Properties > Set launch options and add :

-applaunch 550 -novid

[Deadman]

Well mine is not fixed and I tried the suggestions on here. Anyone can help me? Steam support said to verify the game files which I said on the 2nd line of my original post to them that I already done that.

[Huska]

steam is useless.

[KoMiKoZa]

Originally posted by Deadman:

Well mine is not fixed and I tried the suggestions on here. Anyone can help me? Steam support said to verify the game files which I said on the 2nd line of my original post to them that I already done that.

1) Go to Steam settings.
2) Then go to "Downloads & Steam Cloud" tab.
3) Untick "Steam Cloud synchronisation".
4) Go to your Steam folder.
5) Look for "appcache" and rename it to whatever you want.
6) Restart Steam.
7) Untick "Steam Cloud synchronisation" tab again and the game will launch.
8) After the game launch you can tick it again (to enable SteamCloudSync).

~ You don't need to repeat that every time you launch the game.

[Deadman]

Running Steam in Admin mode didn't help. @NotAPsycho, I tried that but it didn't help, the game won't start. AppCrashView error log:

Version=1
EventType=APPCRASH
EventTime=131108499674231232
ReportType=2
Consent=1
UploadTime=131108499674861375
ReportIdentifier=9bbb20a0-366f-11e6-9cd3-002522bd94b1
IntegratorReportIdentifier=25c30a8e-108c-46e6-a805-5dccc49af020
WOW64=1
NsAppName=left4dead2.exe
Response.BucketId=a881e13db5f37ac1a4326b56219e28cd
Response.BucketTable=1
Response.LegacyBucketId=108152110621
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=left4dead2.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=572a3979
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.10586.306
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=571afb9a
Sig[6].Name=Exception Code
Sig[6].Value=c00000fd
Sig[7].Name=Exception Offset
Sig[7].Value=000ad163
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=8125
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=8125e97362456c96f8aa2d1211de392d
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=6cee
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=6ceeaad1d1b6c01df378bfe3e75f85c3
UI[2]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\left4dead2.exe
UI[3]=left4dead2.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\left4dead2.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\AppPatch\AcLayers.DLL
LoadedModule[6]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\advapi32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\shlwapi.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[29]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[31]=C:\WINDOWS\SYSTEM32\SortWindows61.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\IMM32.DLL
LoadedModule[33]=H:\Program Files (x86)\Steam\gameoverlayrenderer.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\PSAPI.DLL
LoadedModule[37]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[38]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\launcher.dll
LoadedModule[39]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\vstdlib.dll
LoadedModule[40]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\steam_api.dll
LoadedModule[41]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\tier0.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[44]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\filesystem_stdio.dll
LoadedModule[45]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[46]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\engine.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[49]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\inputsystem.dll
LoadedModule[50]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\materialsystem.dll
LoadedModule[51]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\datacache.dll
LoadedModule[52]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\studiorender.dll
LoadedModule[53]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\vphysics.dll
LoadedModule[54]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\vscript.dll
LoadedModule[55]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\valve_avi.dll
LoadedModule[56]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\binkw32.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\AVIFIL32.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\MSVFW32.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[60]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10586.0_none_811bc0006c44242b\COMCTL32.dll
LoadedModule[61]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\vguimatsurface.dll
LoadedModule[62]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\vgui2.dll
LoadedModule[63]=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\bin\shaderapidx9.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\dwmapi.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=left4dead2.exe
AppPath=h:\program files (x86)\steam\steamapps\common\left 4 dead 2\left4dead2.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=6B65C2D2C558344F1731F9A1D775C2F7

[KoMiKoZa]

I don't know much about that, but why is your game in x86 folder when you have a 64bit os? Or it's 32bit? Why is WOW64 enabled?

[KoMiKoZa]

It's kinda weird. The mostpart of files in the crashlog has 32 at the end, which means you're trying to run a 32bit version of the game, and that theoretically should be possible, because you have WOW64 enabled, but I wouldn't advise to do that on 64bit OS, since you have an opportunity to run the game in 64 bit mode.

I know you've already done it, but you need to re- install the game to everywhere else but not "program files x86" folder. First disable the synchronisation and uninstall the game, then you have to seek for remaining files in the registry and delete them all too, try entries like "l4d", " left4dead", "left 4 dead". And only after you delete those, you may install the game again.

[Deadman]

I have a 64 bit OS (Windows 10). Steam installer installed there, I simply changed C: to H: because C: is my SSD. Steam should be in the x86 folder? Every other game works fine on Steam, just this. How do you know Left 4 Dead 2 is a 64bit game? I've been playing Left 4 Dead 2 for years without any problem and it's always been in the x86 folder...

[KoMiKoZa]

Originally posted by Deadman:

I have a 64 bit OS (Windows 10). Steam installer installed there, I simply changed C: to H: because C: is my SSD. Steam should be in the x86 folder? Every other game works fine on Steam, just this

Leave Steam alone, just reinstall the game to a different folder and tell me if that worked, don't forget about the deinstallation process.

[KoMiKoZa]

Originally posted by Deadman:

I have a 64 bit OS (Windows 10). How do you know Left 4 Dead 2 is a 64bit game? I've been playing Left 4 Dead 2 for years without any problem and it's always been in the x86 folder...

L4D can be played in both 32/64. But if you have a x64 OS, and have an opportunity to play x64 version of the game, then why play x86?

What is the difference between x32 and x64?[www.tomshardware.co.uk]

I don't believe it matters much, unless you have more than 4GB RAM, but it might cause issues like this.