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While full gameplay support at such a wide aspect ratio might understandably be limited compared to more commonly seen 21:9 aspect ratios, if the game or engine cannot support a wider aspect resolution then the expected fallback behaviour would be to launch in a resolution-limited window rather than attempting to stretch beyond the point where menus become unusable.
navigate to this location on your pc:
C:\Users\<username>\AppData\Local\Robotality\Pathway
In the settings.json change the window resolution size to something less extrem like 1920x1080.
We are looking into an better screen scale resolution.
Sorry for the issue.
And no worries at all, thanks for the quick responses and getting right to the point - much appreciated after dealing with some other CS reps over the years. Glad to hear you're onto it :)
"width": 1768,
"height": 992,
in the "visuals" section to the resolution you want. If in doubt, use the above numbers, they're fine for windowed mode on a full hd monitor.