Button Tales

Button Tales

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MakoSipper Dec 23, 2016 @ 12:50pm
Can I purchase this?
The Buy button is missing here (Brazilian store).
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Showing 1-8 of 8 comments
Anvate Games Dec 23, 2016 @ 3:02pm 
Buy button is missing?! Can you send the screenshot to support@anvate.com?
MakoSipper Dec 23, 2016 @ 3:29pm 
Done
Anvate Games Dec 23, 2016 @ 4:05pm 
What is your OS?
MakoSipper Dec 23, 2016 @ 4:06pm 
Windows 10. I don't have any issues with other Steam games. But the buy button is missing both in Chrome and Steam Client.
MakoSipper Dec 23, 2016 @ 4:06pm 
In other words, I'm 99.9% sure it's not a problem on my end.
PlyrStar93 Dec 23, 2016 @ 4:53pm 
Originally posted by Anvate Games:
What is your OS?
Dev, your game got purchase disabled after something happened with the Steam store.
In other words, your store sub got removed from Steam store after this change:
https://steamdb.info/sub/134510/history/?changeid=U:4455712

It doesn't matter what OS or what browser or what region or what Internet Service Provider we use, since anyone who visits the store page won't see the buy button. You can check the regional price history from SteamDB, and you will see that all prices have been removed:
https://steamdb.info/app/545590/

You can (and probably should) check the store page by yourself:
http://store.steampowered.com/app/545590
and then you will see what we are talking about.
For comparison, this is your other game that currently has a buy button and we can purchase:
http://store.steampowered.com/app/400790

In this case you should contact Valve to get the matter resolved.
Last edited by PlyrStar93; Dec 23, 2016 @ 4:54pm
Anvate Games Dec 24, 2016 @ 1:45am 
Thanks for info, guys! We are working on it now.
Anvate Games Dec 24, 2016 @ 9:54am 
JUST FIXED BY VALVE SUPPORT!
Last edited by Anvate Games; Dec 24, 2016 @ 9:54am
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