why doesnt deluxe include all dlc?

[ice]

just got this, and noticed I have half the dlc, considering refunding

dont advertise the deluxe edition and then not include everything forever..

[Debrel]

they advertise the deluxe edition so you'll know what it actually contains..

[CZI]

Deluxe edition has been standard + season 1 package and never get updated.
I agree that Steam Store page is confusing or just lack of info.

Tira was season 1 bonus.

[Rikuto01]

The deluxe edition existed at launch, and contained then-future content. They added more content since then, some of which hasn't even been released yet.

While I understand your confusion, your position is not exactly reasonable. Paying one price and getting everything free forever would effectively halt development of all content, since there wouldn't be anything in it for the devs.

[ice]

actually there is no 'read more' and even if there was the details of what is included in the package should not be made difficult to find intentionally unless you're providing bad service on purpose

[klimat13]

Deluxe Edition was availible day one which was effectively the base game and a pre-order for Season 1 that obviously was not ready at the time and took almost a year to complete.
Season 2 was not even close to being greenlit at the time Deluxe Edition went on sale, it only exists because of good sales and good will among the players, potentially there could have been no Season 2 at all if things went the other way.

[ice]

Originally posted by Sown-Laughter:

Originally posted by iceink:

actually there is no 'read more' and even if there was the details of what is included in the package should not be made difficult to find intentionally unless you're providing bad service on purpose

https://imgur.com/a/S9wYfxz

Took me 4 short scroll wheels to get to that

you went saw "on sale"

*Click add to cart*

then came on here to complain

Originally posted by iceink:

actually there is no 'read more' and even if there was

Tells me you didn't check..

If you want to complain about something complain to valve using a blue font "Read more" on a blue background across "all of steam store".

doesn't change the fact that no clicking anything should be necessary for full disclosure

[󠀡󠀡]

Nobody was attacking Namco directly ... this is not what this thread is about.

[ice]

none of that matters, the highest priced and definitive version of the game being sold should include all the content and shouldn't hold content from you as released

it's just good customer service and the customer is always right, ie me

[Debrel]

Sure is a lot of text for a thread caused by illiteracy.

[ice]

Originally posted by Debrel:

Sure is a lot of text for a thread caused by illiteracy.

sry you can't read then, maybe youll understand one day

[CZI]

Originally posted by iceink:

none of that matters, the highest priced and definitive version of the game being sold should include all the content and shouldn't hold content from you as released

it's just good customer service and the customer is always right, ie me

If you have refunded, probably it does not matter any more.

As far as I know in there is Deluxe Edition 2019 version (standard + Season Pass 1 and 2) only in Japan for PS and XBox.
I got PS one.

So I thought it is confusing, because it confused me too.

PS4
https://store.playstation.com/ja-jp/product/JP0700-CUSA09716_00-JAPAN00000000001

Xbox
https://www.microsoft.com/ja-jp/p/soulcalibur-%E3%83%87%E3%83%A9%E3%83%83%E3%82%AF%E3%82%B9%E3%82%A8%E3%83%87%E3%82%A3%E3%82%B7%E3%83%A7%E3%83%B32019/9pmz62m6lwxw

There is some Japanese term that "Customer is god".

But this is used in business for how important customer.

Customer who is calling "I'm god as a customer" is not appreciated in any place as just common sense.

[Blame]

Originally posted by iceink:

Originally posted by Debrel:

Sure is a lot of text for a thread caused by illiteracy.

sry you can't read then, maybe youll understand one day

Ironic considering that you failed to read what you buy.

Originally posted by iceink:

it's just good customer service and the customer is always right, ie me

Not really. Of course it's obvious that the customer always wants to get the most ♥♥♥♥ for the lowest price, but failing to read what's being included in the package is no other's fault than the customer's.

Don't buy stuff with your eyes closed.

[ice]

Originally posted by Blame:

Originally posted by iceink:

sry you can't read then, maybe youll understand one day

Ironic considering that you failed to read what you buy.

Originally posted by iceink:

it's just good customer service and the customer is always right, ie me

Not really. Of course it's obvious that the customer always wants to get the most ♥♥♥♥ for the lowest price, but failing to read what's being included in the package is no other's fault than the customer's.

Don't buy stuff with your eyes closed.

you've completely failed to understand the real issue even if you had read it so you're going to be beyond help

[Blame]

Originally posted by iceink:

Originally posted by Blame:

Ironic considering that you failed to read what you buy.





Not really. Of course it's obvious that the customer always wants to get the most ♥♥♥♥ for the lowest price, but failing to read what's being included in the package is no other's fault than the customer's.

Don't buy stuff with your eyes closed.

you've completely failed to understand the real issue even if you had read it so you're going to be beyond help

The issue is that you rushed to buy something without first checking what you're getting.

The information for the Deluxe Edition is displayed on the store page in the exact same way that it is displayed for every other game's "deluxe" or whatever editions they have.

You scroll down, find the section for the digital deluxe edition, click "read more" and there it says what's included.

Perhaps you just weren't aware of this so you made an assumption. That's alright, you refund the game and the problem is solved. Now you know better, and you may apply this wisdom on any future purchases that you make.

[ice]

Originally posted by Blame:

Originally posted by iceink:

you've completely failed to understand the real issue even if you had read it so you're going to be beyond help

The issue is that you rushed to buy something without first checking what you're getting.

The information for the Deluxe Edition is displayed on the store page in the exact same way that it is displayed for every other game's "deluxe" or whatever editions they have.

You scroll down, find the section for the digital deluxe edition, click "read more" and there it says what's included.

Perhaps you just weren't aware of this so you made an assumption. That's alright, you refund the game and the problem is solved. Now you know better, and you may apply this wisdom on any future purchases that you make.

again, the definitive and most expensive edition of the game should not have any content unavailable

i don't care about some hidden fine print