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If you have, then you got the achievement the first time you played, but not the second. Since the second time would be your most recent time playing, it saved that one as a new game. To get '100%' again, you have to replay Episode 1 and get all of the achievements again in that game play.
For The Unknown, the first step is to interact with one of the doors/drawers in the morgue before we approach Sal's mother.
The second step is to go to the fifth floor and interact with the hole in the wall near the far right beside room number 501.
The third step is to go to the kitchen in Larry's apartment before meeting Larry.
I hope this helps! If not, then maybe it might be. Steve just fixed a bunch of bugs earlier this month, too, but it wouldn't surprise me if there were still some.