[request tech suport][black screen at loading]

[nines]

The game wont load. It's black screen. Then a small loading icon is spinning at the bottom of the screen, the loading icon dissaprear, and the screen went all black.
I have updated windows 10 up to version 1809 (latest). Everything in the _CommonRedist is installed.
Intel i7-4790 3.60GHz
16Gb Ram
64-bit os, x64-based processor
NVIDIA GeForce GTX 770

[blackneus]

Stefan tiene ReCore: Definitive Edition 30 DIC a las 9:44
Publicado originalmente por elevenoverzero:
try instalingl visual c++ 2013 x64 and x86 and see if loads

As elevenoverzero recommended, ensure visual c++ is installed, the installation files are located inside the games folder in the directory where it's installed.

Locate the game directory

Press windows key + r , copy and paste the following link in the text field that appears and click "ok" to open the folder.

C:\Program Files (x86)\Steam\steamapps\common\erimia\_CommonRedist\vcredist

* If installed in another directory, right click the game in the steam library and open the properties, by local files there's a option to open the game's folder from within steam.

Visual c++ installation

There are 3 folders inside:

2010, 2012, & 2015.

In each of those folders are 2 installation files, vcredist_x64 and vcredist_x86.

When having a 32 bit operating system, install the x86 setup file, or otherwise the 64 bit one. Possible to install the setup file in folder 2010 first, then run the setup file in folder 2012 & 2015.

Tip

** Some games on steam require a seperate program to be installed to be able to run and play the game. If a game isn't starting up, the required program is normally included in the game files location.

Hope it helps, Happy Holidays.

[elevenoverzero]

do you have visual c++ 2013 installed if not google search for it and install

[blackneus]

yes here is the visual that i install...https://www.microsoft.com/en-us/download/details.aspx?id=40784

[nines]

[SOLVED]

visual c++ 2010, 2012 and 2015 were installed as part of _CommonRedist,
However, visual c++ 2013 was not shipped with the game. That was the problem. Thank you for everyone, and happy new year !