Crash issues with TSW: CSX Heavy Haul

[Chreign]

I recently bought TSW from a store and downloaded it with a disc. It seemed fine until it started doing weird crashes. I believe it is the UE4 TS2Prototype problem, the first time it happened, I though it was because I left it in the pause menu too long. I've seen other discussions saying to delete or rename the file located at C:\Program Files (x86)\Steam\steamapps\common\TSW\WindowsNoEditor\Engine\Plugins\Marketplace\VICODynamicsPlugin\Source\VICODynamicsPlugin\VICODynamics\Lib\Win64\Release . I can't find that file, I suspect it is because my Steam library is not on the local disk (256GB M.2, my games would take up all that space) but on a hard drive I set aside for games and junk. I also updated my AMD CPU drivers and Nvidia GPU drivers. I'm hoping someone can help. My specs are below:

AMD Ryzen 1600
Windows 10 Home 64-bit
G.Skill Flare X 16 GB DDR4-3200
EVGA GeForce GTX 1060 6GB SC GAMING

UPDATE: DTG has replied saying to delete the TS2Prorotype file with the risk of losing progress. Go to "(My) Documents" and then "My Games". Delete the TS2Prototype file located there.

[Fhog]

i'm having the same damn problem. I dont know what to do.

[OldAlaskaGuy]

Please post your system specifications by the following method; In the upper left of this page go to help>system Information. Copy and past this information to this thread. The first thing that needs to be done is asses your system to see if it is able to rut TSW.
.

[Rudolf Jan]

Submit a ticket to DTG using their ticket system. I also experience UE4 crashes, but not regularly. You also may try to delete the saved games andbut be careful, I had to do this and lost ALL game progress, soa make a backup first.

[Chreign]

@rwaday I've already done it...

[Chreign]

@Rudolf Jan do you have the file shortcut? I seem to have issues finding the right file shortcuts form others.

[Chreign]

UPDATE: DTG has replied saying to delete the TS2Prorotype file with the risk of losing progress. Go to "(My) Documents" and then "My Games". Delete the TS2Prototype file located there.

[Fhog]

That didnt help at all. Still getting the damn crash! cant complete a single scenario without it happening.

[OldAlaskaGuy]

Originally posted by Fhog:

That didnt help at all. Still getting the damn crash! cant complete a single scenario without it happening.

Please post your system specs by the following method: Upper left corner of this page select help>system information. Copy and paste to this thread for evealuation.

[Chreign]

Originally posted by Fhog:

That didnt help at all. Still getting the damn crash! cant complete a single scenario without it happening.

Try lowering your graphics settings.

[Fhog]

I will see if that works. I doubt its because my PC cant handle it. I'm running an I7 2600K with 16gb of ram and a 1070 video card with up to date drivers.

CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3392 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvd3dum.dll
Driver Version: 22.21.13.8569
DirectX Driver Version: 22.21.13.8569
Driver Date: 9 16 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1200
Desktop Resolution: 1920 x 1200
Primary Display Size: 26.65" x 16.65" (31.42" diag)
67.7cm x 42.3cm (79.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (5- Logitech G35 Heads

Memory:
RAM: 16384 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 515006 Mb
Largest Free Hard Disk Block: 77949 Mb
OS Install Date: Dec 31 1969
Game Controller: XInput Controller #1 detected
VR Headset: None detected

[Chreign]

Originally posted by Fhog:

I will see if that works. I doubt its because my PC cant handle it. I'm running an I7 2600K with 16gb of ram and a 1070 video card with up to date drivers.

CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3392 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvd3dum.dll
Driver Version: 22.21.13.8569
DirectX Driver Version: 22.21.13.8569
Driver Date: 9 16 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1200
Desktop Resolution: 1920 x 1200
Primary Display Size: 26.65" x 16.65" (31.42" diag)
67.7cm x 42.3cm (79.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (5- Logitech G35 Heads

Memory:
RAM: 16384 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 515006 Mb
Largest Free Hard Disk Block: 77949 Mb
OS Install Date: Dec 31 1969
Game Controller: XInput Controller #1 detected
VR Headset: None detected

I'm not 100%, but the OS might be causing some issues but its supported by TSW so I dunno.

[Chreign]

Also try using DTG's ticket system, see if they have anything. Of course, if you haven't already done that. It can be found here.[dovetailgames.kayako.com]

[DampWool]

It was amusing to watch Matt Peddlesden rage quit while live streaming a TSW service last night after a UE4 crash. On Tuesday’s stream he got a bad case of the beeps from the AWS bug.
Matt is head of development for TSW.

[Sunscreen]

^ I wonder if that was the "roadblock" I saw referred to in the thread that asks about when the next patch is coming out.... :-p

[DampWool]

Originally posted by Dangledonk:

^ I wonder if that was the "roadblock" I saw referred to in the thread that asks about when the next patch is coming out.... :-p

That wording caught my attention also. Sounds more like a design issue rather than a simple coding defect.