Game not launching [SOLVED]

[Vidar]

I've been playing the game for some time and it has worked for me. During the next play, the game wasn't responsive to controller and keyboard commands so I had to forcefully close it by using alt-f4. This happened maybe several times, then I opted to restart.

By the time I try to play it it won't when it had restarted. When I launch it from steam, the launcher appears as normal but when I start it, it won't and simply says that the program has stopped working. I tried to run it directly from the folder to see if it would show me an error but it still shows the same thing.

I've tried reinstalling the game (but not redownloading it, just backup then reinstall), repairing the microsoft redistributables (both x64 and x86, 2012) and even repaired the DirectX. What should be done here?

EDIT:
Uninstalled the game then redownloaded the entire thing from Steam again.

[Wayne_B]

Tried to Verify Integrity of Game Files?
steam://openurl/https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

[America_Yea]

so 5 things

first, make sure you use the provided redistributables for the game rather then downloading some if you need to repair them they are specific monthly versions that the game was made from and should be the ones you use to run it.

second, the game may be still running some background files i know it's unlikely but restarting your computer would fix that issue (2 program instances can't run the same files thus creating the issue) alt f4 can cause this sometimes, to completely stop a program you need to end it's process tree in task manager which sometimes you can't reach in a freeze.

third, make sure you DO NOT tab out or select another window while the game is launching this game is remarkably finicky about that(especially if you have reshade active as it needs to reload the entire graphics cache every time you tab in and out) running in a window from the launcher options would fix that issue but is undesirable i know.

fourth, if all else fails do a full uninstall via the steam library. then delete any leftover files in the game folder it may be trying to launch a dll or other type of addon file that is no longer there along with the exe (game files not including saves are usually in C:\Program Files (x86)\steam\steamapps\common\Atelier Sophie The Alchemist of the Mysterious Book). fair warning this will delete your save games usually.

fifth, you may have a corrupted config file and sometimes these are saved to the steam cloud. only solution here would be to disable usage of the steam cloud for the game and follow step 4 again.

[Vidar]

Thanks guys :D

Originally posted by HorrorFanStab:

Tried to Verify Integrity of Game Files?
steam://openurl/https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

I did try this, nothing really happened. It just said the files were fine despite being unable to load the game.

Originally posted by America_Yea:

so 5 things

first, make sure you use the provided redistributables for the game rather then downloading some if you need to repair them they are specific monthly versions that the game was made from and should be the ones you use to run it.

second, the game may be still running some background files i know it's unlikely but restarting your computer would fix that issue (2 program instances can't run the same files thus creating the issue) alt f4 can cause this sometimes, to completely stop a program you need to end it's process tree in task manager which sometimes you can't reach in a freeze.

third, make sure you DO NOT tab out or select another window while the game is launching this game is remarkably finicky about that(especially if you have reshade active as it needs to reload the entire graphics cache every time you tab in and out) running in a window from the launcher options would fix that issue but is undesirable i know.

fourth, if all else fails do a full uninstall via the steam library. then delete any leftover files in the game folder it may be trying to launch a dll or other type of addon file that is no longer there along with the exe (game files not including saves are usually in C:\Program Files (x86)\steam\steamapps\common\Atelier Sophie The Alchemist of the Mysterious Book). fair warning this will delete your save games usually.

fifth, you may have a corrupted config file and sometimes these are saved to the steam cloud. only solution here would be to disable usage of the steam cloud for the game and follow step 4 again.

I believe the third was my problem. The solution that I arrived to however, was uninstalling the game entirely (it left the save files, I backed it up elsewhere too just in case) then redownloaded the entire game. That worked for me, seems as though something did get corrupted that even backing up the game on steam then reinstalling did absolutely nothing. Save files were untouched and the game proceeded as normal.

[America_Yea]

good to hear this is fixed and always happy to help