Star Trek: Bridge Crew

Star Trek: Bridge Crew

fmaz008 2020년 9월 20일 오후 6시 33분
Valve Index HDM microphone not detected.
The microphone on the Index is the only microphone (or sound input device for that matter) I have installed on the computer.

The microphone is well detected by Discord, Windows and SteamVR. Yet Bridge Crew does not see it.

Which is annoying as, when I want to play with friens, the Mic test is a mandatory step required to play.

I did find a temporary solution I thought might be worth sharing:

Try to launch a game. Then when you are prompted to test your microphone:
- Remove your headset
- Hit the Windows key to get out of the game without closing it
- Go in the Sound parameters of the computer by right clicking on the Sound icon in the task bar.
- Find the HDM input microphone
- click on it then Deactivate.
- Then immediately click Activate.
- Go back to the game
- Your microphone should work and let you start the game.

Note: If you quit to the main menu and try to start a new game, your microphone will no longer be detected and you need to do this procedure again.

Anyone else has a better, more permanent solution?

(Given that I don't play in public and that I don't even use the vocal commands, I would actually prefer using discord and muting the microphone in the game/SteamVr, but it seems impossible to skip the sound test)
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Ubi-Woofer 2020년 9월 29일 오전 6시 47분 
Hey fmaz008, thanks for sharing this workaround here on the forums! I'm sure that it may be helpful to other players if experiencing a similar roadblock at the sound test stage.

In terms of a better fix, while the Valve Index is supported via Steam, it isn't a headset that we can officially guarantee will work as intended for the game itself in every case or set-up. To try and get the mic to work effectively, I'd recommend checking that your activation volume for the mic is high enough for easy detection in-game, that the Index mic continues to be the only input device enabled, and to run through our PC troubleshooting[support.ubisoft.com]. These steps will help to optimise your PC and make sure that everything is working smoothly.

Other owners of the Index headset may be able to offer their insight to you as well here on the forums; I have seen a few other threads from other players using the Index. :steamhappy:

- Ubisoft Support
Ubi-Woofer 님이 마지막으로 수정; 2020년 9월 29일 오전 6시 48분
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