Caesar IV Won't Launch

[mgood86]

(Edit: Windows 10 OS)

I bought the game and when I first tried to play I had the run time error. I saw the revuew on how to fix it by running as administrator with the bat file. I also ran the .exe file in windows xp svc pk 2 mode. I then double clicked the desktop icon and it launched the entire game and I was able to play for about 3 hours. I quit for the night, shut everything down. Turned my computer on today, it did a small update and restarted. Then I tried to play the game again and it will not go beyond the Sierra welcome launch screen in the very beginning with the nvidia logo bit. It just stops and goes back to the launch, close, window as if nothing ever happened. I retried all of the steps to no avail. I turned off my firewall and antivirus apps. I made sure everything was the same as yesterday. Except that one update today. Nothing. I even tried to get a refund to my steam wallet but because I played it over 2 hours they won't refund my money. I think this is terrible to sell a product that cannot even be played yet marketed as playable. I love Pharaoh and loved the bit I was able to play yesterday. I would definitely prefer to play the game. So, please, please, someone help me figure out how to do so.

[AmenusUK]

The "small update" that you did, was it a Microsoft update?
If so then you might have to uninstall them.
Here are the steps for 2 methods
(1)
Go into
* Control Panel
* Uninstall A Program
* View Installed Updates

Look at the microsoft windows Updates that were installed since it last was working.
make a note then select each one in turn and Uninstall.
Once thats done then reboot and see if Caesar IV starts working.
If it was a different company product update then you should try and uninstall it as above.
.
Alternative method is to return the PC to a "restore point" before the updates.
(2)
To do this
* click on the windows flag (bottom left)
* type Restore Point
It should say what date and time the last restore point was created by the PC.
then restore the PC to that point.

See how that goes.

[mgood86]

I got the game to run for maybe 20 minutes but now I get these errors:

game exception: unhandled exception (with alot of other words describing)

and

runtime error R6025

it is getting to the point where I am just going to call it a wash.

I am not going to leave my computer un- updated just to play the game. I have learned a valuable lesson here:

DO NOT PURCHASE AN OLDER GAME TO RUN ON A NEWER SYSTEM.

Chances are, it won't work properly and the company is just out to make money. I won't make the same mistake again.


Thank you for trying to help me. I really appreciate it.

[AmenusUK]

No one wants to see you have an unsecure system. But MS should be alerted if their new patch is causing other problems. It would be good to know which one is causing the problem as alot of people are going to have the same issue soon.

[mgood86]

I had 2 updates happen today. I checked the update history around 7 hours ago and it showed 2 updates happened. Now it just shows one:

Feature update to Windows 10, version 2004

So maybe the update not showing is Windows 10, version 2004 itself as I did have to go through a Windows welcome screen to choose how to handle ads, data, private system info, etc.

I am just frustrated from searching on and off for 7 hours on ways to fix this and that to get the game running.


I hope others have much better luck than I.

Thanks again.

[AmenusUK]

Originally posted by mgood86:

I had 2 updates happen today. I checked the update history around 7 hours ago and it showed 2 updates happened. Now it just shows one:

Feature update to Windows 10, version 2004

Try my 4 step fix video and see if that works for you. In the meantime I will ge the feature update and test C4 to see if it is now broken.
https://www.youtube.com/watch?v=lrfeJthY6MU

[mgood86]

I performed all of the aspects of your video except the last one. When running as administrator, it tells me I must be running one of the earlier Windows OS such as 98, Vista, etc.

No go still. :(

Thank you for your continued time and effort to assist me. It is very very appreciated.

[AmenusUK]

Originally posted by mgood86:

I performed all of the aspects of your video except the last one. When running as administrator, it tells me I must be running one of the earlier Windows OS such as 98, Vista, etc.

You need to run that last step as C4 uses the earlier 9.0c DirectX. It will not affect newer versions you have installed.
BTW I've now installed the Feature update and latest patches, and just played C4 for 3 hrs and it has not crashed.
if you are still not having any luck after step 4 then upload a video of the problem to youtube.

[mgood86]

The DirectX 9.0c will not run, it is that install that says I must have the other operating systems. I have even tried to install this game on a Windows 7 laptop and it won't do anything when I click on the launch button. I will try to install DirectX 9.0c on it and see if it works. ugggg, what am I doing wrong with all of this?

[mgood86]

Here is a video of not being able to do the DirectX 9c install. I don't know what to do if I can't do this part.

https://www.youtube.com/watch?v=bI8BRKgtaRE

[AmenusUK]

Originally posted by mgood86:

Here is a video of not being able to do the DirectX 9c install. I don't know what to do if I can't do this part.

Ok try this link, save it it then run it http://www.microsoft.com/download/en/details.aspx?id=8109

[Gurudix]

The way to solve it is much easier.

1. Go to C:\program files\Steam\steamapps\common\Caesar 4\C4 and run as admin the registerdll.bat
2. In the same folder run as admin CaesarIV
3. Enjoy!

[mgood86]

It doesn't work that way either :(

I even uninstalled my antivirus program, installed it on a windows 7 operating system, and more. It still doesn't work. :(

[zymurgydude]

1. Go to C:\program files\Steam\steamapps\common\Caesar 4\C4
2. Right-click on CaesarIV.exe and select Troubleshoot Compatibility
3. Allow it to set Caesar to run in XP mode
4. Have fun!

[Jagger]

You need to exec "registerDLL.bat" AS ADMINSTRATOR on time.
The you can start C4 afterwards

[furbleburble]

Since this was necro'd... were you ever able to fix the issue?

Google says "The Runtime error R6025 is an error that occurs with the Visual C++ framework." [www.google.com] .

This is a bit outside my experience but maybe that link will help you, or anyone else with this issue, find a solution.