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was a oversight in early development. Then it became too late to change. Its dozens of hours of work for the devs. Which doesnt justfy time spent on it when the users can spend 5 minutes using AHK or the user made programe to do it. Anyone not willing to spend 5 minutes on it, doesnt want it badly enough to justify it either.
Like i said. Steam has it built in. (may not have said that bit). And you can use AHK or the user made program here somewhere in the steam forums for keyboard customization.
Assuming they chose the rational solution, all they have left is creating the environment in which you change the controls. As said, I have no video game experience, but plenty of layouting experience in Java. That would take me a maximum of 2 days, of which most of it would be relearning cause it's 2 years ago since I last did something with GUI. While they're at it, they should add a setting for chromatic abberation as well, which is like less than 30 minutes of work, cause the setting is already available in the engine.
It's hard to determine what's worth their time or not when there's no data to conclude on. Just like you said:
... I could say that there would likely be less people refusing to buy or refunding the game if there was controls rebinding, meaning more money down their pockets.
I have to agree with some of the other users here that rebinding controls is a pretty essential feature in any game, just like FOV-sliders and the ability to turn off various cosmetic filters and effects like chromatic abberation, DoF, motion blur etc.
I hope the devs realize this for future titles as it's not so much about customization but more about availability. Colour blind options are also a Godsend but a bit of a niche compared to the others.
It's a great game, but some basic things are just straight out missing.
It would have also made more sense to swap the boost and powerup, provided that holding the pu key would autotrigger when it's full.
It's playable but adding useless troubles to the learning process.
So deal with it. EIther throw a fit like a 5 year old child and miss a great game you could be playing right now with the binds that you want. Or be the adult you are and spend 10 minutes using AHK or Steam to fix the problem. Literally like 8 people here have offered to write the scrips you need for you.
I realize they just released a new game, and it's likely in their best interest to allocate resources there.
I can't quite fathom why they would ever hardcode controls in the first place, but so be it. I already played and enjoyed the game for more than 20 hours so far on a controller. I was merely adding my voice to the choir in the sense that I believe the things I mentioned are such essential features and that I sincerely hope they spend a little of their time on making sure they are available in future titles.
Regarding other people offering their help, I guess you're referring to other threads.
And oh. Well yeah. I guess most people have gotten tired of keybind threads. Games been end of life over 2 years now anyway. But these people aren't hard to find here or on the discord.