UE4-Mid Game Crash

[Secre]

I have been attempting to play Martha is Dead since launch and not been sucessful. Every time I try to change settings or start game it crashes with the error below. I have uninstalled and removed all files as well as reinstalling the game and verifying the integrity of files. Adjusted priority, closed background apps and overlays, reinstalled Direct X, DDU and reinstalled graphics drivers, updated all other drivers, run in admin mode and force ran in DX 11. Nothing seems to be working and the developers are not answering twitter or their emails regarding this issue. Any help would be appreciated.

{The UE4-MID Game has crashed and will close}

SettingValueType->ValueDisplayNames.IsValidIndex(ValueIndex)
Assertion failed: ValueIndex!= INDEX_NONE && [File:C:\Users\LKA\Perforce\Biancone\Source\MIDGameUserSettings\Priv ate\MIDGameUserSettingsSubsystem.cpp] {Line:354}

[rustico_88]

same here, played fine until yesterday but today every time i enter the game it crashes with an ue4 related issue.
tried reinstaling nvidia drivers, reinstalling the game, restart pc, nothing worked for me.

[Wired Jake]

Hey, I will feed this back to the developers. May I also have your specs as well so we have all the information?

[Secre]

Ryzen 5800x
Arctic Liquid Freezer AIO 360
MSI B550 Gaming Plus
16gb 4000MHZ Gskill
AMD Sapphire RX 6800xt
3TB 7200RPM HDD
1TB M.2 Gen 4
240gb M.2 Gen 3 (OS)
EVGA 1200W P2
Samsung 4k 60 Htz Monitor
Asus 1080p 75Htz Monitor
Corsair K70 Keyboard
Venus MMO Mouse
Stream Deck XL
Hyper X Quadcaster

[Secre]

Publicado originalmente por rustico_88:

same here, played fine until yesterday but today every time i enter the game it crashes with an ue4 related issue.
tried reinstaling nvidia drivers, reinstalling the game, restart pc, nothing worked for me.

Its a rather annoying issue

[muckie]

I'm having similar issues here, plus a crash saying my video player/card ran out of memory. Very slow frame rate, ultimately leading to the game locking up completely. I've left my specs on the pinned issues thread.
I'm really hoping for a fix, as what I have been able to play so far looks really good.

[Alessiana]

Publicado originalmente por SecreShark:

I have been attempting to play Martha is Dead since launch and not been sucessful. Every time I try to change settings or start game it crashes with the error below. I have uninstalled and removed all files as well as reinstalling the game and verifying the integrity of files. Adjusted priority, closed background apps and overlays, reinstalled Direct X, DDU and reinstalled graphics drivers, updated all other drivers, run in admin mode and force ran in DX 11. Nothing seems to be working and the developers are not answering twitter or their emails regarding this issue. Any help would be appreciated.

{The UE4-MID Game has crashed and will close}

SettingValueType->ValueDisplayNames.IsValidIndex(ValueIndex)
Assertion failed: ValueIndex!= INDEX_NONE && [File:C:\Users\LKA\Perforce\Biancone\Source\MIDGameUserSettings\Priv ate\MIDGameUserSettingsSubsystem.cpp] {Line:354}

Hey SecreShark, Sorry for the late response,
Can you give us your MID.log after the crash? It's located in %localAppData%\MID\Saved\Logs

Publicado originalmente por rustico_88:

same here, played fine until yesterday but today every time i enter the game it crashes with an ue4 related issue.
tried reinstaling nvidia drivers, reinstalling the game, restart pc, nothing worked for me.

It's very strange because the last patch we did was on July 11th.
A Mid.log after the crash is helpful also in this situation.

Sorry about that

[farinelli1800]

The game had severe stuttering issues from release and this has not been fixed to this day. I will probably never play this game...:-( And no, a graphical downgrade doesn't make it better, it just makes the game ugly.

[Secre]

Publicado originalmente por Alessiana:

Publicado originalmente por SecreShark:

I have been attempting to play Martha is Dead since launch and not been sucessful. Every time I try to change settings or start game it crashes with the error below. I have uninstalled and removed all files as well as reinstalling the game and verifying the integrity of files. Adjusted priority, closed background apps and overlays, reinstalled Direct X, DDU and reinstalled graphics drivers, updated all other drivers, run in admin mode and force ran in DX 11. Nothing seems to be working and the developers are not answering twitter or their emails regarding this issue. Any help would be appreciated.

{The UE4-MID Game has crashed and will close}

SettingValueType->ValueDisplayNames.IsValidIndex(ValueIndex)
Assertion failed: ValueIndex!= INDEX_NONE && [File:C:\Users\LKA\Perforce\Biancone\Source\MIDGameUserSettings\Priv ate\MIDGameUserSettingsSubsystem.cpp] {Line:354}

Hey SecreShark, Sorry for the late response,
Can you give us your MID.log after the crash? It's located in %localAppData%\MID\Saved\Logs

Publicado originalmente por rustico_88:

same here, played fine until yesterday but today every time i enter the game it crashes with an ue4 related issue.
tried reinstaling nvidia drivers, reinstalling the game, restart pc, nothing worked for me.

It's very strange because the last patch we did was on July 11th.
A Mid.log after the crash is helpful also in this situation.

Sorry about that

I regret to inform you that I'm submitting request for refund I have sent several emails contacted Developers via Steam Twitter and attempted email nobody is answering and at this point I feel like the company is not taking this seriously or attempting to fix the issue. I emailed the requested txt file 3 times in August with no answer.

[Secre]

Publicado originalmente por farinelli1800:

The game had severe stuttering issues from release and this has not been fixed to this day. I will probably never play this game...:-( And no, a graphical downgrade doesn't make it better, it just makes the game ugly.

I would request a refund at this point

[Secre]

Publicado originalmente por muckie:

I'm having similar issues here, plus a crash saying my video player/card ran out of memory. Very slow frame rate, ultimately leading to the game locking up completely. I've left my specs on the pinned issues thread.
I'm really hoping for a fix, as what I have been able to play so far looks really good.

I would suggest requesting a refund at this point

[farinelli1800]

Publicado originalmente por SecreShark:

Publicado originalmente por farinelli1800:

The game had severe stuttering issues from release and this has not been fixed to this day. I will probably never play this game...:-( And no, a graphical downgrade doesn't make it better, it just makes the game ugly.

I would request a refund at this point

If you've played for more than two hours, that's not possible. and besides, there was still hope that the developers would fix this problem.

[Wired Jake]

I have passed this on to the team.

[Secre]

Publicado originalmente por farinelli1800:

Publicado originalmente por SecreShark:

I would request a refund at this point

If you've played for more than two hours, that's not possible. and besides, there was still hope that the developers would fix this problem.

Steam does make exceptions to some refund request if the game is at fault or the platform

[muckie]

Publicado originalmente por SecreShark:

Publicado originalmente por muckie:

I'm having similar issues here, plus a crash saying my video player/card ran out of memory. Very slow frame rate, ultimately leading to the game locking up completely. I've left my specs on the pinned issues thread.
I'm really hoping for a fix, as what I have been able to play so far looks really good.

I would suggest requesting a refund at this point

I'm really hoping for a fix. :)

[UNIQS]

I also can no longer adjust any graphics settings. However, I did not always have this problem. I first noticed the problem when I installed a test RTX 3070 in my PC. In the meantime, I'm back to my RX6700XT. I mean, with the RTX 3070, I was still able to adjust the graphics because I enabled ray tracing and DLSS. Unfortunately, I'm not quite sure if the problem started at that point with the 3070 or only when I reinstalled the RX 6700 XT. In any case, after the change, it no longer worked to adjust the graphics. A reinstallation didn't help either. I don't know if the settings were saved in the cloud and restored after the reinstall. However, I did not disable DLSS again in the game and then reinstalled the AMD card. Possibly this is a problem!?

The content from the MID.log file can be viewed on Pastebin:

https://pastebin.com/5H37DKjn

I started the game and then clicked on settings. Then I received the error message. That's all I did.

---

                                               PC SPECS

Components	Model	In use
Case	Corsair Carbide Series Air 540 Cube	✔️
Mainboard	Gigabyte GA-Z97X-Gaming G1	✔️
RAM	16GB Corsair Vengeance LP Black DDR3-1600 DIMM CL7 Quad	✔️
GPU	MSI GeForce GTX 980 Gaming 4G ASUS Dual DUAL-RX6700XT-O12G	❌ ✔️
CPU	Intel Core i7 4790K 4x 4.40GHz	✔️
OS	Windows 10 Pro 64 bit	✔️
SSD	Samsung 840 EVO 250GB Samsung 850 EVO 500GB	✔️ ✔️
Water cooling	Corsair Hydro Series H110	✔️
Power supply	700 Watt be quiet! Straight Power E9 Non-Modular 80+ Gold	✔️

                                              PERIPHERY

Components	Model	In use
Headphone	BeyerDynamic DT-770 PRO [250 Ohms] BeyerDynamic DT-1990 PRO [250 Ohms]	❌ ✔️
Microphone + Equipment	Shure SM7B RØDE RØDECaster Pro RØDE PSA-1 TritonAudio FetHead [EAN: 765407296424]	✔️ ✔️ ✔️ ✔️
Mouse	Logitech G500s Logitech G903 ENDGAME GEAR XM1	❌ ✔️ ❌
Keyboard	Logitech G915 LIGHTSPEED [Tactile] Logitech K120	✔️ ❌
Monitor	LG 38GN950-B [160Hz | 3840x1600 - UWQHD] Acer Predator XB241Hbmipr [180Hz | FullHD] SAMSUNG SyncMaster S24A300B [60 Hz | FullHD] LG OLED 55" C9 7 LA [120Hz | UHD]	✔️ ❌ ❌ ✔️
Eye Tracker	tobii eye tracker 5	✔️
Gaming Wheel	Logitech g920 xbox version	✔️