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https://steamcommunity.com/app/515960/discussions/0/3190241719891608029/
That's how it works now sadly.
I got it, after I bought BF 2042, Cyberpunk, and now this. I learned I won't buy single-player anymore, till they drop price to 90% and got totaly fixed.
Launch issues are always frustrating, and we apologise and sympathise with folks excited to play getting hit with issues that rock their enjoyment off.
PC is always such a wily beast for games to launch on, especially with such a wide range of setups, potential hardware / software conflicts and so on - there are only so many combinations that a team can prepare for in advance and for all the will and testing and QA hours in the world, you absolutely cannot compare that to the amount of hours and situations encountered by pushing a game live to people! (especially with a dev team of 10 people!)
As Steve pointed out we are tracking and narrowing down issues as we can in our pinned posts, could you let us know exactly what you're encountering at the moment so I can pass it to the tech team and see if we can get you up and running?
Thank you!
Solid question, and this actually was something we did during the Steam Next fest, especially when it came to visual 'level' settings - it actually does help a ton with getting a benchmark of how things perform on the outlier systems (for context, especially in a small team - games will be given the heavier optimisation towards the systems that make up the bulk of the steam hardware survey, after all, that's what most players have!)
Unfortunately there is always going to be cases that don't reveal themselves til they occur, I myself on a personal level have had instances of games crashing when a specific visual effect occurs due to a factory stock overclock on a specific brand of video card - or a mouse DPI manager causing a game to frame drop massively despite displaying a solid output.
In hindsight, leaving the demo live 'fully' over the past couple months may have indeed identified some extra flags to look at, but then you end up in the dog chasing tail scenario of attempting to stay on top of newly identified issues from an old build in a demo that may not even be relevant or the same - whilst trying to actively finish the game on time!
Of course none of this makes a massive difference to the end user, at the end of the day technical issues are upsetting, and believe us as folks that play a LOT of games ourselves when we have the time - whenever a game doesn't play nice with our systems or a bug presents itself we elicit the same reaction.
But just wanted to give you a little peek behind the thoughts and process of it all there, hope it helps!
(And yes thank you all for any solid info on your issues, busy weekend for the team but we are digging away at these!)
You are more than welcome, thank you for the question, love answering them!
Have a good rest of your weekend!
no wonder alternative methods of getting games is only more popular than ever.