Bugged Ivory Citadel puzzle (Can not progress)

[Korinthian]

So I made it to the Ivory Citadel after putting the rod of Arafel back together. I then made it to the puzzle room where you have to split your soul, and have your stone statue drop down through the floor and get shot out of the portals to make it to the other side of the bars, thus completing the puzzle and allowing you to climb the rest of this area. However, when I do the puzzle, the portal doesn't shoot me out at all. It just drops me a few feet out of the portal and back onto the floor. It isn't shooting me across the room like it's supposed to. I've looked up guides on youtube that show the same puzzle, and I'm doing it correctly but it just seems to be bugged. I have all the DLC and I got the game off of Steam, so I dunno what else to do. I only have one save game too, so I can't exactly go back to restart the Ivory Citadel.

Anyone know how to fix this or is my game just borked? :\

[Korinthian]

http://www.youtube.com/watch?v=Aji-kIDqjI0

You can see the puzzle I'm talking about at the 4:00 minute mark. The only difference is, the portal doesn't shoot me across that room, it just drops me a few feet in front of the portal after dropping down. It even pans out like I'm supposed to be shooting across too, but it doesn't do it.

[Ziel]

You need to drop a charged portal for this puzzle.

[Korinthian]

I did. I drop the portals and everything just like the video, it just doesn't shoot me across. It just has me go through the floor portal and then plop out the top portal. :(

[Dasffion]

Are you absolutely sure that you're holding down the portal button before setting it? On both portals? If you go in without soul splitter are you being shot out like you should be?

[Korinthian]

Yeah, if I try it without soul splitter on, it shoots me out. However, when I use soul splitter and the rock form falls through, it just plops him out like he's hit a wall or something. Beyond frustrating. I have definitely charged both portals.

[Dyevad]

You can charge the portal gun by holding it down.

[Dyevad]

You have to have VSYNC on in the game settings. I couldn't crawl on the vines until I enabled this. I was stuck in the land of the dead for a few hours until I tried this and then I was able to run along the wall and not just drop to my doom.

[m]

I have this exact same problem. Has anyone solved it?

[Noctum Aeternus]

Originally posted by m:

I have this exact same problem. Has anyone solved it?

I tried a few different things, and finally found a solution to this issue. Locking the framerate to 30 did the trick. What I noticed was how it looked like his wing was getting caught on the upper part of the floor. By locking your FPS to 30, you don't get clipped because you essentially "skip" the frame where he would be clipped by the ceiling and fall short. I also enabled v-sync as well when I finally got it to work.

[Korinthian]

After all these years....I can finally finish the game lol

[FaustiNNN;]

Can you please help my, I have the same issue at this game, I cant pass the portal the statue keeps stopping at the same place, I tried to reduce the FPS to 30 and turn on the Vsync but still I have the same issue.

[RampokGelo]

Turn down your refresh rate to 60Hz in windows display setting working for me.

[milmil]

if you save with both of the side things down it keeps the gate down
so the two things that you bring down with the soul split have both down with purple and green death then save relog and it should be open so just portal onto it and done solved

[Nicholas Steel]

A lot of issues with this game are to do with scripts not firing correctly, as far as I know this is never able to permanantly soft-lock you but you may be required occasionally to save and re-load to have the triggers activate correctly.

A trigger can do something like remove an invisible barrier or have your character perform a special cutscene manoeuvrer after you've completed an objective/puzzle for example.

In your case it sounds like the trigger for fully launching your character wasn't working correctly.