soundpools missing

[trigger-mad]

can someone please help, i cant find any sound pools what so ever on this software, it use to have them all but now its all gone, even searching through the files the loop folders are empty.
cant even download them from their website as i can find the product key through steam either.

[76561198142023498]

Hello.
The steam versions do not have a serial number, registration is handled directly form steam and is related to the steam account.

Concerning the soundpool:

The soundpool are saved on:

\...\steamapps\common\MAGIX\_common\Soundpools\Basics_22\
\...\steamapps\common\MAGIX\_common\Soundpools\Basics_24\

We suggest you to reset the software over the menu File/Setting//Reset program setting.

If the problem persists check the integrity of your installation over the steam client.
In Your library right click on the software and select "Properties"/"Local files"/Verify Integrity of application files".

Regards,
Your MAGIX team

[IndEE]

Hi i have this software, but i no have all instrument from this pitcture. (this is a screenshot from a steam store page.)

https://steamcdn-a.akamaihd.net/steam/apps/504720/ss_c5eb246f38c16f1f4ce756195c58186cd1a5d210.1920x1080.jpg?t=1525790443

Originally posted by MAGIX:

Hello.
The steam versions do not have a serial number, registration is handled directly form steam and is related to the steam account.

Concerning the soundpool:

The soundpool are saved on:

\...\steamapps\common\MAGIX\_common\Soundpools\Basics_22\
\...\steamapps\common\MAGIX\_common\Soundpools\Basics_24\

We suggest you to reset the software over the menu File/Setting//Reset program setting.

If the problem persists check the integrity of your installation over the steam client.
In Your library right click on the software and select "Properties"/"Local files"/Verify Integrity of application files".

Regards,
Your MAGIX team

[76561198142023498]

Dear customer,

I'm pretty much sure that you can solve this problem just by reinstalling your software.
More then often you might experience some malfunction depending on the interaction with the steam client.
Just to be sure I suggest you to clean the steam download cache and then restart the software.

Open the steam browser and:

1. Click on "Steam"
2. Click on "Settings"
3 .Click on "Downloads"
4. Click on "Clear Download cache"

If the problem persists reinstall the sofftware and then clean the download cache again.

Kind regards
The MAGIX team

[IndEE]

Originally posted by MAGIX:

Dear customer,

I'm pretty much sure that you can solve this problem just by reinstalling your software.
More then often you might experience some malfunction depending on the interaction with the steam client.
Just to be sure I suggest you to clean the steam download cache and then restart the software.

Open the steam browser and:

1. Click on "Steam"
2. Click on "Settings"
3 .Click on "Downloads"
4. Click on "Clear Download cache"

If the problem persists reinstall the sofftware and then clean the download cache again.

Kind regards
The MAGIX team

I have 12 soundbank: POP Drums, VITA and more, but i cant see 8000 instruments.
http://i68.tinypic.com/bfpfv5.jpg
and i have 80's pack on my magix accaunt, but not compatible with steam version :'(. Why no store in steam version?

[76561198142023498]

Dear customer,

In the Steam version, all instruments are added during installation. There is no need to download anything afterwards. The store could not be added to the Steam version due to contractual guidelines with Steam. The 8000 additional contents only refer to the non-Steam Premium version.

You are welcome to use our current Music Maker free of charge:

{LINK REMOVED}http://dl03.magix.net/musicmaker.exe

Kind regards
Your MAGIX team